# Forumbee Software Reviews, Demo & Pricing - 2026 > Review of Forumbee Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/forumbee-profile --- [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / Forumbee Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Forumbee 2026: Benefits, Features & Pricing Wondering if Forumbee is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Forumbee 4.9 [(18)](https://www.softwareadvice.com/help-desk/forumbee-profile/#reviews) Pricing Starting at $250.00 per month ### About Forumbee Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and private communities. Forumbee allows users to customize the forum with built-in themes or their own branding, colors, and logos. With Q&A forums, members can post questions and helps others by answering and sharing their knowledge. The searchable knowledge base of Forumbee enables members to access the help and how-to articles. Users can create private communities within the website to ensure confidentiality. Forumbee offers a range of moderation tools including user-rights control over the content and ability to suspend, ban and manage those who break community policies. It has an activity wall, which shows real-time activity across the community. Members can share images, photos, videos, ask questions, start discussions and leave comments. Forumbee offer mobile forums which are optimized for mobiles devices with built-in support for Android, iOS, and mobile web browsers. Wondering if Forumbee is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. ## Forumbee User Interface ## Popular Forumbee Alternatives Main Product Forumbee 4.9 [(18)](https://www.softwareadvice.com/help-desk/forumbee-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 4.94Value for money - 4.89Customer support - 4.56Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Customer Communities](https://www.softwareadvice.com/customer-success/insided-profile/) 4.3 [(12)](https://www.softwareadvice.com/customer-success/insided-profile/#reviews) Ratings Breakdown - 4.58Ease of use - 4.22Value for money - 4.50Customer support - 3.83Functionality Pricing Starting at $1000.00 per year Get Price ## Forumbee Pricing and Plans Starting price: $250.00 per month Free Trial Free Version Basic $250.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Forumbee Features - Popular features found in Knowledge Management Access Controls/Permissions Catalog Management Collaboration Tools Commenting/Notes Content Management Data Import/Export Discussions/Forums Document Management Self Service Portal Text Editing - More features of Forumbee Activity Dashboard Activity Tracking Alerts/Notifications API Chat/Messaging Content Creation Customizable Branding Customizable Fields Customizable Templates Document Storage Drag & Drop Email Reminders Engagement Tracking Event Management Feedback Management Filtering Full Text Search Gamification Group Management Ideation Knowledge Base Management Live Chat Member Directory @mentions Mobile Access Moderation Monitoring Multi-Language Personalization Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reporting & Statistics Single Sign On Social Media Integration SSL Security Tagging Third-Party Integrations User Management Visual Analytics ## Forumbee Integrations Slack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Google Forms Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review ## Forumbee User Reviews Overall Rating 4.9 Ratings Breakdown 5 89% 4 11% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 4.9 Functionality 4.6 Have you used Forumbee and would like to share your experience with others? Grigory M. Verified reviewer Research 11-50 employees Used daily for less than 6 months Reviewed May 2021 Only compliments 5 We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Thoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to \[SENSITIVE CONTENT HIDDEN\] who helped with the design, account set-up, support, training and everything else for the project. Cons: There could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market. Reasons for choosing Forumbee Better design, better support, faster installation. Reasons for switching to Forumbee Forum functionality was lacking on Moodle. Vendor Response Hi Grigory, thank you very much for the review! We are happy to hear that you have been extremely satisfied with your experience! Your feedback on additional features you would like is very helpful and we are considering these for future product updates. We look forward to continuing to support you in the growth of your community! Replied May 2021 Read More CM Christine M. Verified reviewer Marketing and Advertising 201-500 employees Used daily for less than 2 years Reviewed May 2021 The most intuitive SAAS product in our tech stack 5 We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. \[SENSITIVE CONTENT HIDDEN\] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep \[SENSITIVE CONTENT HIDDEN\]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route. Cons: While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos. Vendor Response Hi Christine, we are thrilled to hear you have had a great experience with Forumbee! Thank you very much for your feedback and your kind words! We look forward to continuing to support you and your team. Thanks also for the feedback on article customization! We will follow up to assist with that. Replied May 2021 Read More DB Daniel B. Verified reviewer Computer Software 201-500 employees Used daily for more than 2 years Reviewed May 2021 Thoughts on Forumbee 4 This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: The product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving. Cons: There certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments. Vendor Response Hi Daniel, thank you so much for your review and sharing your thoughts! We are thrilled to hear that Forumbee has been a good tool for your community! Thanks also for your suggestions for improvements and will share that with our product team. If there is anything else we can do to assist, please let us know. Thanks again! Replied May 2021 Read More Kaitie D. Verified reviewer Consumer Services 51-200 employees Used daily for more than 2 years Reviewed May 2021 Amazing product and support 5 We have branded help centers for a dual sided marketplace as well as an internal help center, and we have always received incredible support from \[SENSITIVE CONTENT HIDDEN\] in particular. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \[SENSITIVE CONTENT HIDDEN\] !!!! Also how customizable/brandable everything is. Cons: My only small qualm is the search functionality and keyword tagging capabilities aren't quite at the level of expect. This is easily remedied by learning the title or contents of your articles, which doesn't take long. I also wish there were a way to override CSS in one-off scenarios. So minor, though!! Vendor Response Hi Kaitie, thank you so much for your review! This reviews site removes names from reviews which is why the name of your account manager in your post was replaced with "sensitive content hidden", but we know who your account manager is and she is absolutely \*thrilled\* to hear your positive feedback! Thanks also for your feedback for feature improvements, we are sharing that with the product team. If there is anything else we can do to assist, please let us know! Cheers! Replied May 2021 Read More AG Apryl G. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for more than 2 years Reviewed May 2021 Forumbee is amazing--and it's the customer-centric focus that makes it so! 5 Exceptional. Forumbee has been responsive to each and every one of our queries and concerns. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important! Cons: There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so. Reasons for switching to Forumbee It was too operationally costly to continue to support these systems in-house, especially given these systems were not in our realm of expertise. Vendor Response Hi Apryl, thank you so much for your amazing review, we are truly grateful! Our team has enjoyed working with you and the Kiva team over the years and are thrilled that Forumbee has been a valuable solution for your organization. We look forward to bringing continued improvements to text formatting and search functions. Thank you for your insights and feedback! Replied May 2021 Read More Kevin W. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Reviewed May 2021 Forumbee online community is a great draw for users 5 Our company develops and manages web sites and we’ve been integrating Forumbee into our solutions for years. The Forumbee product provides the functions our clients want in an online community. It is a powerful value-add feature that users find easy to use and visit frequently. Forumbee integrates easily and well with our programming features like single-sign-on. The Forumbee team is very supportive and responsive whenever we need them. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Users like the features they find in the Forumbee online community. And I like that users 'get it' quickly and require little support or training. Our team finds it is easy to setup and customize with a logo, themes, and features Cons: More tailorable layouts and more color and style themes would be a nice enhancement. Vendor Response Hi Kevin, thank you very much for sharing your feedback! We are extremely happy to hear that you have had a such a positive experience! We truly appreciate your business for the last several years and look forward to continuing to support you in your community initiatives! Replied May 2021 Read More Patrick F. Verified reviewer E-Learning 11-50 employees Used daily for less than 2 years Review source Reviewed September 2020 Best customer service we have ever experienced 5 Fantastic Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to understand and use. The admin side of things is very intuitive and simple to set up so non-developers can moderate the forums. The best part of everything though was the customer service. Without a doubt, the most attentive and helpful customer service we have ever experienced with a 3rd party service. \[SENSITIVE CONTENT HIDDEN\] has been extremely helpful the entire time we have used Forumbee. Not only did he answer our questions when we had them, but he also gave extremely detailed step-by-step instructions on how to implement various features. \[SENSITIVE CONTENT HIDDEN\] gave us great recommendations that helped us keep our custom code simpler and easier to manage in the long term. 10/10 application. 11/10 customer service. Cons: Nothing. Whenever we ran into issues, \[SENSITIVE CONTENT HIDDEN\] helped us immediately and offered us very good solutions, as well as recommendations that would help us avoid future issues. Read More JG Jennifer G. Verified reviewer Entertainment 11-50 employees Used daily for more than 2 years Reviewed June 2021 Forumbee Was a Game Changer for Our Organization 5 The experience with Forumbee has been one of the best I've had with any service company to date. We work with \[SENSITIVE CONTENT HIDDEN\] who is incredibly responsive, informed and gets anything we need done quickly and correctly. The platform is top-notch and so is the staff. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have members around the world so for our organization the community aspect and ability for members to connect so easily through the platform is terrific. Its so simple to use and user-friendly and the security features are very good which was important to us. Cons: We haven't come across anything that we haven't liked or has been a challenge yet. Vendor Response Hi Jennifer, thank you very much for sharing a review! We are thrilled you have had such a positive experience with the platform and our service team! We look forward to continuing to support you in your community initiatives! Thank you! Replied June 2021 Read More Debbie D. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 2 years Reviewed May 2021 Forumbee: A Fantastic Forum 5 We have nothing but positive things to say about our experience with Forumbee, from the ease of use and implementation to the excellent customer service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive, secure, and remarkable support response when needed very infrequently over the years. Cons: We use this for an educational program, so one feature I would love is if we could set a time for threads to close automatically (for example, at the homework deadline time.) Reasons for switching to Forumbee Wanted something secure and off of social media. Vendor Response Hi Debbie, thank you for taking time to share your feedback! We truly appreciate your business and are very happy to hear that you have had a positive experience. Thanks also for sharing your feature request! We are tracking it to be considered in our future product development plans. If there is anything else we can do to assist, please let us know. Replied May 2021 Read More Cd Carla d. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Reviewed May 2021 Outstanding customer service and support 4 Excellent thanks to Alexia! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We introduced Forumbee to our network for our first online annual conference and it was adopted with great enthusiasm. Our customer service support person, \[SENSITIVE CONTENT HIDDEN\], is always available with helpful tips. She is patient and able to work with non-tech staff members. A true pleasure to work with which is why we have expanded our use of the platform to include our peer learning and working groups, as well as a Member Space. Cons: We would greatly appreciate that notifications include the organization of the person who is joining. Currently, it only features the name and country. With organizational members in 150 countries, it is impossible to identify if the new participant belongs to a member organization or not. We fervently hope the programmers will make this important change! Reasons for choosing Forumbee Recommended by SEEP member, EcoVentures. Vendor Response Hi Carla, thank you for taking time to write a review! We are very glad that Forumbee was adopted enthusiastically by your network, and that your support experience has been so positive! We appreciate your feedback on the content of the email notifications, our product team will review this. Thanks again! 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