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Nextiva Service

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Ratings & Reviews

Overall Rating

4.77 / 5 (101)

4.41 / 5 (225)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

February 18, 2020

Pros/Cons

  • Pros

  • Love the chat feature. Everything works well, notifications are reliable, works great!

  • I like this product. Very easy to install and configure. The team is also pleased with the interface and management. Cool new features: - Live View - Message Sneak Peak - AutoCapture

  • Cons

  • Most things are good... only thing is the branding on the scheduling widget i'm sure will be rectified soon

  • The only thing I still don't see, is the visual flow builder for the emails, but I heard they will implement it soon.

  • Pros

  • They did and do exactly what they said they would, in the amount of time that they said they would do it and there were no hidden fees. The service is great. The quality rocks!

  • Mobile app is easy to navigate, never gives me any trouble.

  • Cons

  • Nextiva only had a few hit or miss moments in which case operations were suspended during heavy traffic times. Other than that, it is a great service they provide.

  • There are cheaper chat tools in the market but we prefer to use a higher quality service to ensure the best experience for our customers. It’s just better for everyone that way.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots