Giva

HubSpot Service Hub

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Ratings & Reviews

Overall Rating

4.88 / 5 (17)

4.42 / 5 (106)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

March 12, 2020

March 3, 2020

Pros/Cons

  • Pros

  • It is simple! You log in and boom you are up and running. GIVA is direct and succinct. That's all for now...

  • It is Mobile friendly. Works on iPhone and android. It is Web based. I can login anywhere from my browser and process the ticket. Easy to use and fast.

  • Cons

  • None right now, my team is very happy with Giva.

  • Some in my company would like built in workflow options, however Giva does not offer that at this time.

  • Pros

  • Easy to use Implementing new functions constantly Great support Good SW integration

  • The user interface and user experience are great. It’s very easy to use this tool, as well it’s a complete one which gives the possibility to the user to achieve their goals by using it.

  • Cons

  • The same answer as pro, sometimes its beneficial to have everything on one platform, but other times it can muddy the waters and specific things can be hard to find.

  • I feel like we could use more training, I wish the lady that we talk to for help weekly was more freely available. I wish it was a little more self explanatory.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots