HelpCrunch

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Ratings & Reviews

Overall Rating

4.32 / 5 (180)

4.81 / 5 (140)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

November 13, 2019

February 19, 2020

Pros/Cons

  • Pros

  • That I can check inventory in and out to my coworkers and run reports of what inventory I have and see who still has items checked out.

  • the ease of usage, very user friendly and customization was what I think the selling point for us.

  • Cons

  • Kind of a clunky UI and not very pretty, could use an overhaul in that area, but it works well.

  • packaging levels can get a bit pricey but overall its a good value for the money and will save you money by not missing items

  • Pros

  • I love it. Easy to set up and use. I especially like the way it looks like on our website - I was able to set it up exactly like I wanted.

  • I love the live chat widget and the popups. Very easy to setup and to find your way around the dashboard.

  • Cons

  • A few improvments can be introduced the mobile user experiences but these are not critical at all

  • I would love to have a more advanced reporting per agent, but the way it's handled now is fine too

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

4 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots