All everything HelpDesk Reviews
1-13 of 13 Reviews
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Ease-of-use
4.5
Customer Support
4.5
Value for money
4.6
Functionality
4.2
"All that said, If you are looking for a solid, albeit conservative, helpdesk, and asset management solution, then this would be a great choice."
"Very helpful at keeping track of tickets and the status on them. Being able to attached a photo or document is helpful as it lets us show what we are trying to explain."
"It allowed us to track our work, problems and solutions. I love that it is user friendly and most staff can create tickets without training."
"Standard search box only available to technicians and manager, not to standard users. Search box also has very bad results."
"Let's me manage the problems, not the helpdesk software."
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1-13 of 13 Reviews
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