--- title: "Guru Software Reviews, Demo & Pricing - 2026" description: "Review of Guru Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/help-desk/guru-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Productivity Software](https://www.softwareadvice.com/productivity/) / Guru Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/help-desk/guru-profile/reviews/)[Alternatives](https://www.softwareadvice.com/help-desk/guru-profile/alternatives/) # Guru Review Custom quote Free trial 1 plan Wondering if Guru is right for your organization? Our Productivity Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Guru 4.8 [(640)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Pricing Pricing available upon request ### About Guru Guru is a governed knowledge management platform that helps mid-market and enterprise organizations in technology, healthcare, financial services, retail, manufacturing, education, and other industries structure, verify, and distribute company knowledge across teams and AI tools. The software is cloud-based, accessible via a web application, browser extension (Chrome and Edge), Slack, Microsoft Teams, mobile app, and AWS Marketplace. Core features include AI-powered Knowledge Agents that deliver cited, permission-aware answers inside Slack, Teams, and browsers; Auto-Documentation that drafts content from meetings and tickets for expert review; and Quality Automation that handles the majority of content verification without manual effort. Duplicate and Conflict Detection identifies redundant content across connected sources. Proactive Knowledge Delivery surfaces relevant answers before users ask. Guru connects to 100-plus enterprise tools including Salesforce, Zendesk, Confluence, SharePoint, Google Drive, Jira, and GitHub, and can power external AI assistants via its MCP API. Organizations managing compliance across regulated industries benefit from centralized permissions enfor... cement, audit trails, SOC 2 Type II certification, and GDPR and HIPAA crosswalks. Support is available via a knowledge base, with additional options through the vendor's support channels. Do you work for Guru? [Manage this product listing](https://www.g2.com/products/guru/claim_requests/new?auto=true) Wondering if Guru is right for your organization? Our Productivity Software selection experts can help you in 15 minutes or less. ## Guru User Interface ## Popular Guru Alternatives Main Product Guru 4.8 [(640)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.76Value for money - 4.76Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Document360](https://www.softwareadvice.com/crm/document360-profile/) 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.81Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(805)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.42Value for money - 4.54Customer support - 4.34Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18834)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price ## Guru Pros and Cons We analyzed 640 verified reviews for Guru to find out what actual users really think. Select to learn more Intuitive And User-Friendly Design Guru offers a clean, visually appealing interface that is easy to navigate for all users. Its simple layout and clear organization help new and experienced users quickly access tools and information without confusion. Efficient Keyword And Ai Search Guru's search makes finding information quick and easy, using keywords, tags, filters, and AI-powered queries. The intuitive design lets users locate answers without switching tabs, and integrations expand searchable resources for faster results. Centralized And Editable Knowledge Base Guru keeps all information in one place, making it simple to find, edit, and verify content. Features like favorites, announcements, and version history help users stay updated and access accurate, relevant details across topics. Card Layout And Usability Issues Guru's card system can be difficult to manage, with large cards, clunky navigation, and limited customization. Users report challenges updating, finding, and organizing cards, especially in large collections or when editing existing content. ## Guru Pricing and Plans Guru has one plan. AI Source of Truth Platform is custom-priced. Free trial AI Source of Truth Platform Contact Vendor for Pricing Guru is an enterprise AI knowledge platform that connects your company’s data, keeps knowledge accurate automatically, and delivers trusted, permission-aware answers across every app and AI tool. Each deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so you get value quickly without rebuilding your stack.… AI Source of Truth Platform plan includes: - AI Knowledge Platform - Knowledge Quality & Automation - Enterprise Governance & Security - AI Stack Integration - Audit logs & compliance controls - Advanced governance & permissions - Implementation & Expertise Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Guru pricing compare to alternatives? Explore how Guru's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Guru4.8[(640)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | | [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) | $5.42 /user/mo | Available | Available | 4.3 | | [Document360](https://www.softwareadvice.com/crm/document360-profile/)4.7[(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.5 | | [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)4.5[(805)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) | $19.00 /user/mo | Available | Not available | 4.4 | Guru4.8[(640)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.8 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 - [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) * * * Starting price $5.42 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Document360](https://www.softwareadvice.com/crm/document360-profile/)4.7[(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.5 - [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)4.5[(805)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) * * * Starting price $19.00 /user/mo Free trial Available Free version Not available Value For Money 4.4 ## Guru Features - Popular features found in Productivity Collaboration Tools Content Creation Productivity Tools Progress Tracking Task Management - More features of Guru Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Tracking Adaptive Learning AI Agent Configuration AI Copilot AI/Machine Learning Alerts/Notifications Analytics API Assignment Management Audio/Video Messaging Autonomous Task Execution Behavior Tracking Calendar Management Catalog Management Chatbot Chat/Messaging Commenting/Notes Communication Management Compliance Management Content Library Content Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Capture and Transfer Data Import/Export Decision Support Discussions/Forums Document Management Document Storage Drag & Drop Drag & Drop Editor Email Alerts Employee Activity Monitoring Employee Communities Employee Directory Employee Engagement Employee Onboarding Event Calendar Faceted Search/Filtering Feedback Management File Management File Sharing For Enterprises Full Text Search Fuzzy Search Generative AI Indexing Integration into Third Party Applications Knowledge Base Integration Knowledge Base Management Knowledge Management Live Chat Mass Notifications @mentions Mobile Access Mobile Interface Multi-Channel Communication Multi-Language Multiple Data Sources Natural Language Processing Natural Language Search Newsletter Management Personalization Pre-built Templates Project Management Query Suggestions Read Receipts Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reminders Remote Access/Control Remote Support Reporting/Analytics Reporting & Statistics Rich Text Editor Scheduled Messaging Search/Filter Secure Data Storage Security & Compliance Self Service Portal Semantic Search Sentiment Analysis Single Sign On Social Media Integration SSL Security Surveys & Feedback Tagging Templates Text Analysis Text Editing Third-Party Integrations To-Do List User Management Visual Notifications Widgets Wiki Workflow Automation Workflow Management WYSIWYG Editor ## Guru Integrations Slack Integration rated 4.9 from 52 reviews Okta Integration rated 4.9 from 14 reviews Zendesk Suite Integration rated 5.0 from 12 reviews Microsoft Outlook Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Confluence Integration rated undefined from -1 review See all 12 integrations ## Guru User Reviews ## Guru customer ratings - Overall rating: 4.8/5 - Total reviews: 640 ### Rating distribution - 5 stars: 556 reviews (87%) - 4 stars: 77 reviews (12%) - 3 stars: 3 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 3 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.8/5 --- ### Reliable Freelance Platform with Quality Clients - Overall rating: 4/5 - Reviewer: Mohd A. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Guru has been very positive. The platform is easy to use, payments are reliable, and I've been able to connect with genuine clients. Once my profile was established, finding quality projects became much easier. It's a solid platform for freelancers looking for long-term opportunities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros What I liked most about Guru is its easy-to-use interface, secure payment protection, and access to quality clients. It makes managing projects, communicating with clients, and receiving payments simple and reliable #### Cons The only downside is that competition for some projects can be high, especially for new freelancers. It can also take a little time to build a strong profile and start receiving consistent job invitations --- ### Excellent Knowledge Base Tool - Overall rating: 5/5 - Reviewer: EVANGELISTA, R. - Industry: Retail - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it. #### Cons A lot of information you need to be specific with the information you need in order for you to get the correct answer you need --- ### Goodbye, confusing folders. Hello, Guru. - Overall rating: 5/5 - Reviewer: Jen G. - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve had a top notched experience with Guru for almost 3 years now! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work. #### Cons Guru will really force you to be organized! You can't just be messy with your files like you can in Google Drive. LOL --- ### Overall Guru Experience - Overall rating: 5/5 - Reviewer: Lucas M. - Industry: Music - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Guru has been very positive. It has been extremely helpful over the years, especially with features like saving cards in folders, which makes it easy to find commonly used information. Guru helps me avoid mistakes and is a reliable resource to consult whenever I have questions. I also appreciate that it’s always kept up to date with the correct workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guru is a simple and reliable resource where I can quickly find the right workflows and confirm that I’m following the correct guidelines. It helps me understand my tasks and reduces the chance of making mistakes. #### Cons Sometimes, it takes a bit longer for a card to load, which can slow down my response and make my work more challenging. However, I’ve noticed that this issue is being addressed, which shows progress and that our feedback is reaching the right team. --- ### Organized and friendly interface, helps me during my daily work routine - Overall rating: 5/5 - Reviewer: Rayane F. - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Guru helps centralize important information in a clear and organized way, making it easy for me to find what I need quickly. The intuitive and minimalist interface keeps everything concise yet informative, which is really helpful during tasks. However, I wish there were more customization options like being able to pin specific Guru cards to the main page so I wouldn’t need to navigate through secondary tabs as often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is very nice and intuitive, it's well-organized and easy to search for what I need. I like the minimalist design and how it keeps everything concise yet informative. #### Cons I wish there were a way to customize it more so I could, for example, view specific Guru cards right on the main page without needing to access secondary tabs. --- ### A Smart, Seamless Solution for Team Knowledge Sharing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Guru was positive—it made accessing and sharing internal knowledge fast and intuitive. The verification system gave me confidence that the information I was using was up-to-date, and the browser extension kept everything easily accessible without disrupting my workflow. While it took some effort to get team-wide adoption, once in place, it significantly improved knowledge consistency and onboarding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Guru is how seamlessly it integrates into daily workflows, making it easy to access accurate, verified information without having to switch tabs or dig through outdated documentation. Its browser extension and Slack integration allow teams to quickly find and trust the answers they need, right when they need them. The verification feature ensures that content stays current, which builds confidence across teams—especially in fast-moving environments like customer support or sales. Overall, it turns knowledge management from a chore into a real productivity boost. #### Cons What I liked least about Guru is that it can be difficult to get full team adoption, especially if people are used to other tools like Google Docs or Confluence. Organizing content at scale can also become a challenge without a clear taxonomy or ownership strategy. Additionally, some advanced features are locked behind higher pricing tiers, which may not be ideal for smaller teams. --- ### GURU HAS BEEN AMAZING!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Guru has been largely positive. It’s a powerful tool for centralizing knowledge and making information easily accessible across teams. I appreciate how it reduces repetitive questions and supports consistency in processes. The ability to verify content helps ensure information stays up-to-date, which is crucial in fast-paced environments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This site is incredibly helpful—it has all the forms and guidelines you need in one convenient place. It's well-organized, easy to navigate, and a huge time-saver. Highly recommend for anyone needing quick access to essential documents! #### Cons Guru is a helpful knowledge management platform, especially for organizing internal documentation and making information easily accessible across teams. However, there are a few drawbacks worth noting: Search Limitations: The search function can be inconsistent at times, especially if content isn’t well-tagged. Finding specific information may require digging through multiple cards. --- ### Guru is amazing!!! - Overall rating: 5/5 - Reviewer: NaStacu B. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I loved the program, and I had no issues. It was a good, easy-to-use program for me, and I have no complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used Guru with a previous client to assist their customers with online orders. For me, Guru has been visually appealing, making tasks easier to manage. It is very user-friendly and easy to navigate. #### Cons There was nothing in particular that I disliked about the program, as it was a pleasant experience for me, to put it mildly. --- ### Easy to perform - Overall rating: 5/5 - Reviewer: Talita S. - Industry: Consumer Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When I started the project, I had never heard of GURU. When I used it for the first time, I was delighted and thought it was perfect for organizing important information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GURU is a wonderful and organized invention for making important information about workflows available. #### Cons Many cards with the same subject; it should be possible to include the same subjects in a single card. --- ### Ease of use, custmer support!!! - Overall rating: 5/5 - Reviewer: Senya R. - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. From the start: evaluating it, learning, doing implementation, training and using this product. Support is good as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of implementation, ease of use. Also easy to modify, customize and use. customer support is also good. #### Cons Moving cards around. Somewhat not too intuitive. Reports of usage also need some work. Overall it is a quality product. --- Showing 1 - 10 of 640 Reviews [See All Reviews](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) ## Guru Popular Comparisons [Connecteam vs Guru](https://www.softwareadvice.com/hr/connecteam-profile/vs/guru/)[Confluence vs Guru](https://www.softwareadvice.com/project-management/confluence-profile/vs/guru/)[Document360 vs Guru](https://www.softwareadvice.com/crm/document360-profile/vs/guru/)[Salesforce Sales Cloud vs Guru](https://www.softwareadvice.com/compare/2764-Salesforce/vs/103160-guru/)[Helpjuice vs Guru](https://www.softwareadvice.com/help-desk/guru-profile/vs/helpjuice/)[IT Glue vs Guru](https://www.softwareadvice.com/help-desk/guru-profile/vs/it-glue/)[KnowledgeOwl vs Guru](https://www.softwareadvice.com/help-desk/guru-profile/vs/knowledgeowl/)[monday AI Work Platform vs Guru](https://www.softwareadvice.com/help-desk/guru-profile/vs/monday-com/)[Notion vs Guru](https://www.softwareadvice.com/help-desk/guru-profile/vs/notion/) [Compare All Alternatives](https://www.softwareadvice.com/help-desk/guru-profile/alternatives/) ## Other Top Recommended Productivity Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3046) Recently recommended **43** times [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6134) Recently recommended **32** times [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (71571) Recently recommended **0** times [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/) **4.7** (29255) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Guru with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice