--- title: "Happeo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Happeo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Happeo is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/happeo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / [Happeo](https://www.softwareadvice.com/help-desk/happeo-profile/) / Happeo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/happeo-profile/) Reviews # Happeo User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 38 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 23 reviews (61%) - 4 stars: 13 reviews (34%) - 3 stars: 2 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Look and feel of a social media site with the news feed, very familiar, ease of setting up pages for knowledge retention and categorising of said knowledge, can be used boht as a wiki or an intranet - The implementation was very simple and Happeo support is very efficient and we have a good idea of all the future features to be added. - very easy set up, very good customer support and community support from other users, has helped improve employee engagement and knowledge management ### Most mentioned cons - The customization of the menu on top as it is not flexible. ## Happeo customer reviews Showing reviews 1-25 of 38 (page 1). ### The all in one internal comms tool - Overall rating: 4/5 - Reviewer: Jamie B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at Happeo have been great to work with while building our first internal comms system. There was a lot of unknowns for us having never done this before but the team walked us through each step to ensure we were asking the right questions at the right time. Since launch they've also been extremely helpful in ensuring that we continue to evolve the platform enabling us to get the most out of it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Happeo enables us to make the most of our existing G Suite systems. This has meant that user adoption has been relatively simple given that colleagues are already used to Drive, Calendar, Gmail and G+. #### Cons There are too many options with regards the structure of the platform and pages. It would be easier if there was a few page templates to use rather than everything bespoke. --- ### What we've been looking for - Overall rating: 5/5 - Reviewer: Sofia P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Internal communication has improved so much since having Happeo. We are always working on creating new stuff or updating what we have to make our collaborators happy, but we have a login rate of more than 70% each month, more than any other of our platforms, so that's saying something! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Setting it up was easy and pretty straightforward. We were looking for something that would help us improve internal communication within the company. With the pandemic we went from being 50 people in the office to +150 worldwide, so having a platform where we could have everything was key. And we found Happeo. #### Cons There are a few missing features, but they work hard in taking into account what they customers want and try to add them to the platform, so I think that soon it will be more than perfect. It is hard to have everything every client needs, but they try to! #### Reasons for choosing Happeo Pricing, the Google Workspace integration, mainly that! --- ### USER FOR sORGENIA COMPANY - Overall rating: 3/5 - Reviewer: Alessandra S. - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros IT'S REALLY USER FRIENDLY AND INtuitive. #### Cons YOU CANT ADD FILTER FOR RESERCHING OLDER POSTS --- ### Great platform to keep employees connected and engaged! - Overall rating: 4/5 - Reviewer: Carley H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Happeo was easy to install and maintain. Designing our pages was simple and even fun. We use this tool to make announcements and post demos and documents that our team can use as tools for their jobs. It is a one stop shop for all company info. #### Cons User adoption is always a little difficult in the beginning but once people saw how easy the platform was to use, we didn't have many problems. #### Reasons for choosing Happeo Happeo had the best customer service and platform. We instantly saw the benefit and the customization that it would provide to our people. #### Reasons for switching to Happeo We needed something easy to maintain and simple to use. --- ### Emergency Physicians of Tidewater Review - Overall rating: 5/5 - Reviewer: Tina J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We are sharing information now better than before. Happeo has become our backbone to all our of processes, document files and information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We came a long way from a WordPress based cumbersome intranet to Happeo! What we like the most and the main reason for investing in the platform was information sharing and ease of use to access important information. #### Cons There really isn't anything at this point that we dislike. #### Reasons for choosing Happeo We decided on Happeo due to the collaboration and file sharing elements. We felt based on our organization Happeo best fit our needs. #### Reasons for switching to Happeo Old school intranet, difficult to Admin, difficult user experience. --- ### Happeo's Role in Our Company - Overall rating: 5/5 - Reviewer: Aki D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered The platform is a serious consideration for those who would like to employ heavy collaboration in their company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's the platform's simplicity and ease of use that are the most striking factors for a regular user like most of our colleagues. #### Cons The customization of the menu on top as it is not flexible. #### Reasons for choosing Happeo We thought the product is just simply what we need according to our requirements (like Google integration). #### Reasons for switching to Happeo Feature, license cost, and the complexity of the previous platform. --- ### Better than email or Slack to keep everyone in the company up-to-date and connected. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Facilitates communication, and improves the collaboration within our company. All over quicker communication for things that would otherwise require having physical meetings, or exchanging a lot of email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Happeo is a great tool for both team communication, but also inter-departmental communication. It makes connecting with our remote workers seamless, and it’s really easy to keeps conversations organized by topic (or "channel"). This has really helped to improve the communication and collaboration between most of our departments, e.g. Sales and Marketing are much closer together now, and we can keep different offices in different time zones better up-to-date. Happeo saves us a lot of time and emails. We actually use it next to Slack, where we use Slack for immediate, direct communication, Happeo is the better channel for important company updates that no one should miss, and knowledge that should stay in the company and not drown in some chat conversation. #### Cons Not much, would be great if there would be more integrations with all the tools we’re using in our company. Happeo has a Slack integration as well as G Suite, but I’d love to see it connected to Asana for example as well. We have requested this with their product team, and they confirmed they will soon develop it for us. --- ### Universe is the best way to stay updated on company news and interact with colleagues having fun! - Overall rating: 4/5 - Reviewer: Maurizio D. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Universe helped us improve communication at Noovle and also now we know where to go if we are looking for a specific kind of information (e.g. HR News) or file. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I think the best feature about Universe beside the social side, is the People section with the visual organizational chart, that is something very unique, useful and original. #### Cons As an admin there are too much customization options while editing Pages and Channels, which is not a con, but this section is absolutely something that could be updated in terms of UI in order to improve user experience. --- ### Simple, intuitive and versatile digital workspace solution - Overall rating: 5/5 - Reviewer: Juha-Matti K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The solution can serve multiple different use-cases in organisation and it is easy to understand to each and every user. Deep integration to G Suite streamlines administration and running the solution. #### Cons Solution still could improve reactiveness a bit, occasional refreshing of page required. --- ### A good option to keep employees connected - Overall rating: 5/5 - Reviewer: Ena A. - Verified reviewer: Yes - Industry: Import and Export - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The fluency in communication with employees works wonders, good option. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a platform with enormous ease of use and a very very beautiful interface, and it also fulfills its function perfectly. #### Cons The menu could be more customizable, it's the only "weak" point that I find. --- ### Excellent Tool to Connect Your Employee - Overall rating: 5/5 - Reviewer: Chirag A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Great Experience with this software and best customer service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy internal communications with all employees, useful for employee engagement. #### Cons User Experience is bit difficult at beginning, but after you familiar it's easy to use. --- ### Review: Universe by Gapps Group - Overall rating: 5/5 - Reviewer: Eddie K. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm very happy with Happeo! Everything is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software/UI is very easy to navigate, the color pallets, the font are very eye friendly and bold. #### Cons There's nothing you can improve on when everything is working with great. --- ### Great looking platform that is easy to use and view internal content - Overall rating: 4/5 - Reviewer: Jason L. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Easy to use. Platform is intuitively laid out and can easily share content across organization. #### Cons Not much functionality that my organization uses it except sharing updates and company news. --- ### Good system - Overall rating: 5/5 - Reviewer: Laura C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Used for staff intranet. Forum type system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Good system. Can’t find any bugs at present #### Cons No complaints. All seems well so far. Good system --- ### Happeo for Happy Employees! - Overall rating: 5/5 - Reviewer: Paige T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The channels are like a Facebook wall, in that you can post various things and they will keep moving like a 'feed'. This notable similarity welcomes people onto the platform and helps them learn the features quickly as it is something they're used to. Havign a variety of channels entices people to explore further and engage further. #### Cons The translate function is usable however not all languages are perfectly translated still --- ### One Of The Best Social & Collaborative Intranet Tools That I have worked with - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered We are using Happeo for internal communication purpose company-wide. We’re using it bring departments closer together, align them and establish a knowledge exchange throughout the whole company. It’s our internal community platform so to say, but without the noise other platforms may have. I can just fully recommend it to everyone who’s struggling with employee engagement or aligning departments and offices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the features that Happeo offers are great to have, for example, channels to communicate and collaborate around projects, teams or topics, intranet pages with smart widgets that can be managed by the departments themselves, people where we can find contact data and who reports to whom, as well as the handy search function searching across email, drive and other tools used at the workplace. Also, its easy integration with other apps like Google G Suite and Slack is a real help. It also has apps across all devices/platforms like iOS and mobile apps. #### Cons Would great if we could specify the notifications per channel a bit more, other than that I did not find any drawback while using Happeo since a long time. But as far as I know they are working on it. --- ### Excellent digital workplace solution - Overall rating: 5/5 - Reviewer: Ainsleigh W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Happeo is a great tool for companies of all sizes using GSuite and looking to implement a true digital workplace solution. We're reducing drastically the amount of 'FYI' emails we send and using the platform for collaboration on projects. Happeo is the central storage place for all important company information, all our team members use the platform in their daily work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Happeo has completely changed the way we work together. As a small, but geographically dispersed company, Happeo allows our whole team to source and share important information at any time. GSuite integration makes collaboration and knowledge sharing very streamlined It's by far the best 'intranet' tool I've worked with and the team at Happeo are very helpful and always open to suggestion and available to give advice. We've seen features that we've requested be added to the roadmap and go live on the platform. #### Cons There is always room for improvement, the page editing can feel a little bulky if you're trying to get a lot of info onto one page. In general, the tool is pretty easy to use and any issues can be checked out with Happeo support. The benefit of working with a startup is that they are flexible and willing to respond to feedback and eager to make improvements. --- ### Happeo Review - Overall rating: 5/5 - Reviewer: Timo F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered very easy set up, very good customer support and community support from other users, has helped improve employee engagement and knowledge management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Look and feel of a social media site with the news feed, very familiar, ease of setting up pages for knowledge retention and categorising of said knowledge, can be used boht as a wiki or an intranet #### Cons new features that are released are, although beta tested within the community, somewhat restrained or tun out to only be useful in very specific use cases, not as wide ranging as they might sound at first glance --- ### Happeo provides a fantastic social intranet solution to connect employees - Overall rating: 5/5 - Reviewer: Cloe A. - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Happeo allows us to disseminate information more easily throughout the company and reduce the amount of emails sent out. Additionally, with the translate feature, we do not need to have important memos translated manually because users can translate themselves with the click of a button. Happeo contains all of the information stored on our old database on the pages section, and the channel section we use to collaborate between different countries or across teams. Additionally, the smart search feature means that anyone can look up information easily and find it. This is particularly useful for finding people. In a large company, sometimes it is difficult to remember who someone is. With smart search, you can find them within an instant and see their job title, schedule, organizational structure, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Happeo is extremely user-friendly and provides an easy way for companies (especially international ones) to connect their employees both to each other and to information. It is an all-in-one solution for networking and storing information (intranet). #### Cons The process of setting it up and designing the look and feel was more difficult than expected, so having a graphic designer on board or as a consultant can really help. --- ### An easy way to collaborate with my colleagues, and to be informed about main corporate information - Overall rating: 5/5 - Reviewer: Eric M. - Verified reviewer: Yes - Industry: Chemicals - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We wanted to have a single platform to centralize our corporate information, as well as information for specific user groups or employees. And we wanted something fully integrated with our Google platform. Happeo provides such features. The implementation was simple. Happeo support is very good and we have a good picture of their roadmap with future new functionalities. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A single place to read our corporate news, our local news, to collaborate with my team mates for specific topics, and to access to all my corporate applications. A very simple and intuitive user interface. #### Cons The search can be improved a little bit. #### Reasons for switching to Happeo To centralize all in one platform, with a best user experience --- ### Very effective internal communication tool. - Overall rating: 5/5 - Reviewer: Ashok B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Happeo is very useful, great interface and inexpensive tool. The implementation was very simple and Happeo support is very efficient and we have a good idea of all the future features to be added. #### Cons Non Google users cannot access yet, hope to see some change in this area. --- ### Creating a global community with Happeo - Overall rating: 5/5 - Reviewer: Klara O. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Based on my experiences, social platform users have high expectations by default -- partly -- due to Facebook. So be prepared for requests pointing at features which well-known social sites already have. We're working on the accessibility of analytics behind our colleagues' activities in Happeo's platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Happeo gives all the tools I need to be part of my workplace's wider community. I can find colleagues easily whom I never met before and reach out them right away. I appreciate all the new features because this shows Happeo wants to improve and add further value to its clients. #### Cons It is something that Happeo could not help at the beginning and comes from my workplace's global presence. => It is difficult to manage a dozen different domains without being a superuser. This is topped with the differences certain regions have from an IT perspective. --- ### Happeo intranet - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Happeo ha permesso di avere a disposizione i contenuti in modo rapido e organizzato #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Facilita di utilizzo e di ricerca dei contenuti. Ottimo per networking interno e repository documentale #### Cons Nulla di particolare da segnalare sul software --- ### Secure internal communications provider - Overall rating: 5/5 - Reviewer: Aziz K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As our leading and favourite internal commucation infrastructure provider we are quite pleased with the service that Happeo provides so far. #### Cons As per my experience so far it is necessary to improe the user experience that Happeo offers and guidelines should be improved. --- ### Interactive internal communication - Overall rating: 4/5 - Reviewer: Ludvig W. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Better communication about ongoing things in the company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good internal communication that you can be interactive in, so employees can ask questions, comment and just like. #### Cons It can become to much info in to many different places, and a lot of employees do not know how to communicate when they do it. ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/happeo-profile/reviews/?page=2) --- Happeo Reviews, Pros and Cons - 2026 Software Advice