KnowledgeOwl

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Ratings & Reviews

Overall Rating

4.63 / 5 (70)

4.74 / 5 (208)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

February 22, 2020

April 2, 2019

Pros/Cons

  • Pros

  • It is a visually beautiful tool. The operation is intuitive. It is easy to install and configure

  • -Very good end-user experience -Never miss a request -Integration with JIRA -Application integration (widgets)

  • Cons

  • I think that the only drawback of all such products is their high cost. Otherwise, I did not have any complaints.

  • Knowledge Base layout is great Workflows are subpar, even just a basic onboarding workflow is hard to build out

  • Pros

  • The backend editor is simple and intuitive. The customer service is incredible.

  • Love this product! Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.

  • Cons

  • Sometimes small glitches throw us off... since we don't really know how to code, we sometimes need some help. BUT, the team at Knowledge Owl is so happy to help, and they have gone above and beyond!

  • The only negative thing I can come up with is that you need to know HTLM to fix some thing's, but with a quick phone call, the problem is fixed faster than we ever could do.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

9 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots