Tidio Chat

Add to compare

Ratings & Reviews

Overall Rating

4.63 / 5 (70)

4.67 / 5 (118)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 22, 2020

April 2, 2020

Pros/Cons

  • Pros

  • It is a visually beautiful tool. The operation is intuitive. It is easy to install and configure

  • -Very good end-user experience -Never miss a request -Integration with JIRA -Application integration (widgets)

  • Cons

  • I think that the only drawback of all such products is their high cost. Otherwise, I did not have any complaints.

  • Knowledge Base layout is great Workflows are subpar, even just a basic onboarding workflow is hard to build out

  • Pros

  • It was super easy to install and setup. The customization options are easy to work with. And it seems easy for the users to engage with us.

  • I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

  • Cons

  • A little buggy at times and widget is slow to load on the web site. Customer service is on and off as they respond quickly but the agents are not all professional.

  • Switching between projects on mobile is a little difficult, but I was told that this is something that will be addressed in the near future.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

11 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots