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FrontRunners 2018

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Overall Rating
4.27 / 5 (33)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
March 18, 2021
Pros/Cons
  • Pros

  • A lot of awesome functionality. Mass manipulation of tickets and linking tickets to together in parent-child relationships.
  • It's very stable, customizable, and easy to use and understand. Most updated and changes are only a few clicks and they're done.
  • Cons

  • When you have hundreds of devices, sorting them is very difficult unless you have tons of time to customize.
  • The user-facing portal is ugly and very difficult to manage.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2018

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