# IT Glue vs Zoho Assist - 2026 Comparison - Software Advice > IT Glue vs Zoho Assist - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/it-glue-profile/vs/zoho-assist --- [Home](https://www.softwareadvice.com/) / [Online Help Desk Software](https://www.softwareadvice.com/category/3529-online-help-desk/) / IT Glue vs Zoho Assist Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 12, 2026 # IT Glue vs. Zoho Assist: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 12, 2026 # IT Glue vs. Zoho Assist: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/it-glue-profile/) [IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) Starting Price $29.00per month Free trial Free version Pros: - Documentation - Client Information Cons: - Search Functionality Who uses IT Glue Based on 339 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (82%) - Top use case: Managed Service Providers (MSP) (43%) 85% of users recommend this product [](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1423)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Starting Price ₹480.00per month Free trial Free version Pros: - Pricing - Customer Support Cons: - Performance and Speed - Security and Access Control Who uses Zoho Assist Based on 1423 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (44%) - Top use case: Remote Support (49%) 90% of users recommend this product [](https://www.softwareadvice.com/help-desk/it-glue-profile/) IT Glue 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) [](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) Zoho Assist 4.7 [(1423)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 339 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.4 Functionality 4.5 4.7 Based on 1,423 reviews Ease of use 4.7 Value for money 4.7 Customer support 4.6 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 1,762 reviews from Online Help Desk Software * * * Access Controls/Permissions 4.5 Archiving & Retention 4.8 Chat/Messaging N/A Collaboration Tools 3.8 Compliance Tracking 4.0 Diagnostic Tools N/A Access Controls/Permissions 4.7 Archiving & Retention N/A Chat/Messaging 4.5 Collaboration Tools 4.5 Compliance Tracking N/A Diagnostic Tools 4.5 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Kaseya BMSNot enough reviews ](https://www.softwareadvice.com/accounting/kaseya-bms-profile/)[ NinjaOneNot enough reviews ](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)[ LucidchartNot enough reviews ](https://www.softwareadvice.com/project-management/lucidchart-profile/) [ ServiceNowNot enough reviews ](https://www.softwareadvice.com/product/27432-ServiceNow/)[ FreshdeskNot enough reviews ](https://www.softwareadvice.com/crm/freshdesk-profile/)[ ManageEngine ServiceDesk PlusNot enough reviews ](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) ## Reviews * * * BA Bobby A.Technical SupportInformation Technology and Services, 2-10 employees "IT Glue is really helpful for keeping client info, passwords, documentation, and processes in one place." Jun 3, 2026 TG Thanya G.Technology Support Associate IIIInformation Technology and Services, 11-50 employees "Some features don't work well, like the browser extension, some integrations are limited and there's no way to be granular when reviewed stale configurations" May 26, 2026 Adil Q.CEOTextiles, 2-10 employees "I also appreciate the "Bulk Deployment" options and the ability to organize computers into groups, which makes managing multiple machines for a single client very efficient." Apr 2, 2026 Adil Q.CEOTextiles, 2-10 employees "The file transfer speed can occasionally lag on lower-bandwidth connections compared to some high-end competitors, and the initial setup of the unattended agent on macOS requires a few extra security permission steps (though this is largely due to Apple’s OS restrictions)." Apr 2, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [N-central vs IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/vs/solarwinds-n-central/)[N-sight RMM vs IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/vs/msp-rmm/)[TeamViewer ONE vs Zoho Assist](https://www.softwareadvice.com/voip/teamviewer-profile/vs/zoho-assist/)[Slack vs Zoho Assist](https://www.softwareadvice.com/remote-support/slack-profile/vs/zoho-assist/)