All ITM IT Asset Management Reviews
1-11 of 11 Reviews
Sort by
Shadab
Verified reviewer
Market Research, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Very much Worthy using ITM as a Ticketing and Asset Management Tool
It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level
PROSThe user friendly architecture and full of worthy utilities make this software more reliable and handy
CONSI would say Nothing,this is simply a good software everyone should use once
Reason for choosing ITM IT Asset Management
cost effective and bundle of utility
Reasons for switching to ITM IT Asset Management
User friendlynes and yes the cost
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Sofware provide access to every user so that it can bring transparency in the Org. It's amazing !!
It saved lot of time and money
PROSUsed this product to manage the infrastructure of 60 computer systems, 50 mobiles, and around 15 DGPS survey devices . We, two people, giving support to our organization with very less overhead (specially in the downtime). This software made this possible. This is a good package in a slim fit. The best part is they are very open to added functionalities as needed. I am very satisfied with their support and customization. Their upfront communication keeps us reliable. Features i loved 1. Auto warranty check 2. Happiness meter 3. Status Board 4. Tciket Tracking
CONSNeed Autodiscovery in the tool. This will reduce the manual work and help in automation. Need more integration with Azure cloud
Vendor Response
Thank you for sharing your valuable feedback
Replied February 2018
Ragaven
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
It makes my inventory maintenance part as easy
As per my view, the simple and clear way feed & use the details about our goods. One to mention the customer support is good on adding my necessary.
CONSExpect this site to be collect the laptop, pc's specific details automatically instead I made entry manually.
Vendor Response
Thanks Ragaven for sharing your feedback
Replied April 2018
Santhosh
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Excellant
The learning was excellant , we have share the information and will be a case study to pitch to other customers . The user friendliness was great , The users had a vow experience and their is every possibility of word of mouth will spread across the industry and we shall explore better avenues for business for mutual benefit,
PROSAbsolutely User Friendly, Users at customer end had a real time experience in accomplishing their task on a daily routine. They have given positive input to the Senior management and has asked to cater to other inter linked departments. they have also recommended to their group companies.
CONSCustomer Delight was the key in enabling this software internally and has got a positive response in their team. They have given recommendation to other departments on the portability also. The real time experience of the software user friendliness as a feed back has been shared to their Senior management team and the CTO.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
17 Year Experience in IT infrastructure, Asset Management, IT Technical support.
Manage IT and others department ticking and asset management of Hardware as well as software.
PROSThe functionality and process like the most. Database export import and assign policy for users is the most likely good.
CONSUI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software.
Mallesh
Computer & Network Security, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
ITM , asset management tool suffices all our requirements. Its a true value for money product.
We could have all our assets tracked and helped us in budgeting including depreciation of the asset value.
PROSIts very feature rich product. Asset tagging and individual user log in are key features. Mobile App for tracking assets and raising request are very handy features for our users.
CONSProduct needs to add few more features to it request, incident and change management. Good to have offline tracking of devices .
madhukar
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
it was too good..worthwhile experience...been using it for along time now!
convenience...., VERY PROMPT..very useful in daily inventory management...in fact it is completely user friendly...useful for managing local compliances
CONSnot as such..need more reporting option..otherwise tool is excellent and support is also good enough
Alok
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2020
Asset Management IT review
I found that this software very Easy of use,
CONSThe UI (User Interface) i.e. looks of the software need some improvement
Reason for choosing ITM IT Asset Management
Relations and proximity
Akash
Computer Software, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
ITM Review
The rich feature set and ongoing innovation makes it a perfect product
PROSFeatures included are what you need on a regular basis. The module based approach again lends to the ongoing thought process of having a feature set only when u need it.
CONSThe mobile app should be available for the on premises setup as well.
Amit
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great buy, did the job exceptionally well
Well apart from being value for money theres not one thing that I would say is bad about it, so basically it was perfect for our need
CONSEverything about the software is great, even if I try to find a mistake I can't find one so zero cons!
Chirag
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Best user friendly asset management and license management tool
Pros: User friendly Very fast and reliable for 5000+ assets LDAP and bar-code print option Cost effective starting price with 50$ Cons: Few reports Mobile app Network discovery option is missing
Vendor Response
Thanks for the feedback
Replied December 2015