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JIRA Service Management vs Rippling: Which is best for you?
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Features
- Jira Service Management and the Atlassian suite of cloud products provide great value for money for an ecosystem of tools which is rich in features and provide many capabilities such as, ITSM in Jira Service Manage, asset management, project management, agile and scrum features within Jira Software.
- It's also a pity that we Admins always get to see the content of spaces, because in the HR team we want to have onboarding/offboarding tasks but some of them are confidential and we can't risk having IT or Tech members reading it.
- Overall, the platform is powerful and intuitive. While the initial setup for specific payroll configurations took some effort, the automation it provides for onboarding and employee management is unmatched by other platforms we've used As you add more modules (IT, HR, Device Management), the per-user monthly cost adds up quickly, which might be steep for very small startups.
- They don’t always publish transparent pricing, so it’s hard to predict exactly how much it will cost, especially as you add more employees or modules, also in certain cases, communication is via ticketing or email, and users feel there’s a lack of dedicated human contact or escalation for critical problems.
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Recommendations
