# Kaseya VSA vs MSP360 Backup - 2026 Comparison - Software Advice > Kaseya VSA vs MSP360 Backup - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/vs/msp360-backup --- [Home](https://www.softwareadvice.com/) / [Computer Inventory Software](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/) / Kaseya VSA vs MSP360 Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 10, 2026 # Kaseya VSA vs. MSP360 Backup: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 10, 2026 # Kaseya VSA vs. MSP360 Backup: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/) [Kaseya VSA](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/) 4.1 [(207)](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - Remote Connection - Features Cons: - Customer Support Who uses Kaseya VSA Based on 207 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (51%) - Top use cases: Managed Service Providers (MSP) (7%), IT Management (6%) and Remote Desktop (4%) 59% of users recommend this product [](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) [MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) 4.6 [(249)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses MSP360 Backup Based on 249 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (56%) - Top use cases: Managed Service Providers (MSP) (28%), Server Backup (24%) 89% of users recommend this product [](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/) Kaseya VSA 4.1 [(207)](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/reviews/) [](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) MSP360 Backup 4.6 [(249)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.1 Based on 207 reviews Ease of use 3.6 Value for money 3.7 Customer support 3.6 Functionality 4.1 4.6 Based on 249 reviews Ease of use 4.4 Value for money 4.5 Customer support 4.4 Functionality 4.5 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 456 reviews from Computer Inventory * * * Access Controls/Permissions 3.8 Backup and Recovery N/A Compliance Management 4.0 Incident Management 4.7 Issue Auditing 4.0 License Management 4.0 Access Controls/Permissions N/A Backup and Recovery 4.7 Compliance Management N/A Incident Management N/A Issue Auditing N/A License Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Autotask PSANot enough reviews ](https://www.softwareadvice.com/it-management/autotask-psa-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ PagerDutyNot enough reviews ](https://www.softwareadvice.com/it-management/pagerduty-profile/) [ Amazon EC2Not enough reviews ](https://www.softwareadvice.com/virtualization/amazon-ec2-profile/)[ ScreenConnectNot enough reviews ](https://www.softwareadvice.com/product/390169-ScreenConnect/)[ Microsoft AzureNot enough reviews ](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/) ## Reviews * * * BA Bobby A.Technical SupportInformation Technology and Services, 2-10 employees "It helps with remote access, security, customer support, and managing computers without having to jump between a bunch of tools." Jun 3, 2026 CR Christopher R.TechnicianInformation Technology and Services, 2-10 employees "My one and only gripe with Kaseya is the clunky-ness of the interface and how it looks and feels like software out of the mid-90s." May 14, 2025 KV Kevin V.NAComputer Software, Self-Employed "Great product, good featutes, fast upload, has backup to of vms and image based backs, good ui in general" May 16, 2026 BS Brian S.OwnerComputer Networking, 2-10 employees "Shift from perpetual license to subscription model increases long-term cost and reduces ownership flexibility." Apr 28, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [N-central vs Kaseya VSA](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/vs/solarwinds-n-central/)[N-sight RMM vs Kaseya VSA](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/vs/msp-rmm/)[Cove Data Protection vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-backup/)[N-central vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-n-central/)