# Kaseya VSA vs NinjaOne - 2026 Comparison - Software Advice

> Kaseya VSA vs NinjaOne - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/vs/ninjarmm

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Kaseya VSA vs NinjaOne

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Updated June 9, 2026

# Kaseya VSA vs. NinjaOne: 2026 Comparison

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Updated June 9, 2026

# Kaseya VSA vs. NinjaOne: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/)

[Kaseya VSA](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/)

4.1

[(207)](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Remote Connection
-   Features

Cons:

-   Customer Support

Who uses Kaseya VSA

Based on 207 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (51%)
-   Top use cases: Managed Service Providers (MSP) (7%), IT Management (6%) and Remote Desktop (4%)

59% of users recommend this product

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses NinjaOne

Based on 293 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (59%)
-   Top use cases: IT Management (33%), Remote Support (29%)

91% of users recommend this product

[](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/)

Kaseya VSA

4.1

[(207)](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/reviews/)

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

NinjaOne

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

+

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Add product

## User satisfaction

* * *

4.1

Based on 207 reviews

Ease of use

3.6

Value for money

3.7

Customer support

3.6

Functionality

4.1

4.7

Based on 293 reviews

Ease of use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 500 reviews from Computer Inventory

* * *

Access Controls/Permissions

3.8

Compliance Management

4.0

Diagnostic Tools

N/A

File Sharing

N/A

Incident Management

4.7

Issue Auditing

4.0

Access Controls/Permissions

4.1

Compliance Management

N/A

Diagnostic Tools

4.7

File Sharing

5.0

Incident Management

N/A

Issue Auditing

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Autotask PSANot enough reviews

](https://www.softwareadvice.com/it-management/autotask-psa-profile/)[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

PagerDutyNot enough reviews

](https://www.softwareadvice.com/it-management/pagerduty-profile/)

[

PassportalNot enough reviews

](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/)[

ConnectWise PSANot enough reviews

](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)[

SherpaDeskNot enough reviews

](https://www.softwareadvice.com/crm/sherpadesk-profile/)

## Reviews

* * *

BA

Bobby A.Technical SupportInformation Technology and Services, 2-10 employees

"It helps with remote access, security, customer support, and managing computers without having to jump between a bunch of tools."

Jun 3, 2026

CR

Christopher R.TechnicianInformation Technology and Services, 2-10 employees

"My one and only gripe with Kaseya is the clunky-ness of the interface and how it looks and feels like software out of the mid-90s."

May 14, 2025

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"The device management is great as well as it pulls in so much information from the device to help with troubleshoot such as running processes, installed apps, hardware specs, last reboot, activity, etc."

Apr 17, 2026

VR

Verified ReviewerIT Solutions ArchitectInformation Technology and Services, 11-50 employees

"Any issues we have found or ran into, were all user error or interface confusion."

May 6, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[N-central vs Kaseya VSA](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/vs/solarwinds-n-central/)[N-sight RMM vs Kaseya VSA](https://www.softwareadvice.com/help-desk/kaseya-vsa-profile/vs/msp-rmm/)[ManageEngine Endpoint Central vs NinjaOne](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/349671-ninjarmm/)[SysAid vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/sysaid-it-crm/)