# Best 15 Kayako  Alternatives in 2026 - Software Advice

> Find the top Kayako Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Support Software for your business.

Source: https://www.softwareadvice.com/help-desk/kayako-profile/alternatives

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Kayako Alternatives

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[Overview](https://www.softwareadvice.com/help-desk/kayako-profile/)[Reviews](https://www.softwareadvice.com/help-desk/kayako-profile/reviews/)

Alternatives

# Best 15 Kayako Alternatives

Kayako

4.0

[(176)](https://www.softwareadvice.com/help-desk/kayako-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Find your perfect match

Speak directly with a specialist to match alternatives to your budget and needs.

On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top Kayako Alternatives

Main Product

Kayako

4.0

[(176)](https://www.softwareadvice.com/help-desk/kayako-profile/reviews/)

Ratings Breakdown

-   3.94Ease of use
-   3.85Value for money
-   3.88Customer support
-   3.85Functionality

Pricing

Available upon request

Get Price

Top Alternative

Zendesk Suite

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

Supportbench

4.9

[(116)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.84Value for money
-   4.88Customer support
-   4.73Functionality

Pricing

Starting at $32.00 per month

Get Price

Top Alternative

LiveAgent

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Top Alternative

Tidio

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.48Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Top Alternative

Intercom

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   3.99Value for money
-   4.27Customer support
-   4.38Functionality

Pricing

Starting at $39.00 per month

Get Price

## Kayako Alternatives

[### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Zendesk Suite

-   Account Management
-   Activity Dashboard
-   Archiving & Retention

See All

5%

Shared Features with Kayako

-   Interaction Tracking
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring

### Integrations Comparison

81%

Unique Integrations for Zendesk Suite

-   3CLogic
-   Agile CRM
-   Aha!

See All

20%

Shared Integrations with Kayako

-   123FormBuilder
-   ActiveCampaign
-   Adobe Commerce

See All

See Zendesk Suite Screenshots

[### Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/)

4.9

[(116)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)

Starting Price: $32.00 per month

Free trial

Free version

Starting Price: $32.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Supportbench

-   Activity Tracking
-   Alerts/Escalation
-   Alerts/Notifications

See All

8%

Shared Features with Kayako

-   Access Controls/Permissions
-   AI Copilot
-   CRM

See All

### Integrations Comparison

42%

Unique Integrations for Supportbench

-   Harvest
-   LiveChat
-   Microsoft Teams

See All

58%

Shared Integrations with Kayako

-   HubSpot CRM
-   Jira
-   Meta for Business

See All

See Supportbench Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for LiveAgent

-   Account Management
-   Agent Interface
-   Alerts/Escalation

See All

5%

Shared Features with Kayako

-   Interaction Tracking
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring

### Integrations Comparison

74%

Unique Integrations for LiveAgent

-   Actio
-   Agile CRM
-   Asana

See All

26%

Shared Integrations with Kayako

-   ActiveCampaign
-   Adobe Commerce
-   BigCommerce

See All

See LiveAgent Screenshots

[### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Starting Price: $24.17 per month

Free trial

Free version

Starting Price: $24.17 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Tidio

-   Activity Tracking
-   AI/Machine Learning
-   Alerts/Escalation

See All

8%

Shared Features with Kayako

-   Customizable Branding
-   Data Visualization
-   Real-time Consumer-facing Chat

See All

### Integrations Comparison

63%

Unique Integrations for Tidio

-   Agile CRM
-   Brevo
-   Capsule

See All

37%

Shared Integrations with Kayako

-   Adobe Commerce
-   BigCommerce
-   Campaign Monitor by Marigold

See All

See Tidio Screenshots

[### Intercom](https://www.softwareadvice.com/crm/intercom-profile/)

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Starting Price: $39.00 per month

Free trial

Free version

Starting Price: $39.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Intercom

-   Activity Dashboard
-   Automated Responses
-   Automated Routing

See All

8%

Shared Features with Kayako

-   Access Controls/Permissions
-   CRM
-   Customizable Branding

See All

### Integrations Comparison

78%

Unique Integrations for Intercom

-   24sessions
-   Affogata
-   Aircall

See All

22%

Shared Integrations with Kayako

-   Campaign Monitor by Marigold
-   Geckoboard
-   GitHub

See All

See Intercom Screenshots

[### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/)

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Starting Price: $9.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Zoho Desk

-   Account Management
-   Activity Dashboard
-   API

See All

5%

Shared Features with Kayako

-   CRM
-   Interaction Tracking
-   Real-time Consumer-facing Chat

### Integrations Comparison

77%

Unique Integrations for Zoho Desk

-   Aircall
-   Alegra
-   APPSeCONNECT

See All

23%

Shared Integrations with Kayako

-   BigCommerce
-   GitHub
-   Google Analytics 360

See All

See Zoho Desk Screenshots

[### Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/)

4.6

[(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/)

Starting Price: $59.00 per month

Free trial

Free version

Starting Price: $59.00 per month

Free trial

Free version

### Features Comparison

88%

Unique Features for Wati

-   Activity Dashboard
-   AI/Machine Learning
-   API

See All

13%

Shared Features with Kayako

-   AI Copilot
-   Autoresponders
-   CRM

See All

### Integrations Comparison

67%

Unique Integrations for Wati

-   HubSpot Content Hub
-   Klaviyo
-   Pabbly Connect

See All

33%

Shared Integrations with Kayako

-   Shopify
-   WooCommerce
-   Zapier

See Wati Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Freshdesk

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Escalation

See All

5%

Shared Features with Kayako

-   Access Controls/Permissions
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring

### Integrations Comparison

56%

Unique Integrations for Freshdesk

-   Aircall
-   Ameyo
-   Box

See All

44%

Shared Integrations with Kayako

-   Adobe Commerce
-   BigCommerce
-   Campaign Monitor by Marigold

See All

See Freshdesk Screenshots

[### Gladly](https://www.softwareadvice.com/call-center/gladly-profile/)

4.8

[(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

92%

Unique Features for Gladly

-   AI/Machine Learning
-   Alerts/Escalation
-   API

See All

8%

Shared Features with Kayako

-   Autoresponders
-   Customizable Branding
-   Interaction Tracking

See All

### Integrations Comparison

81%

Unique Integrations for Gladly

-   Ada
-   Asana
-   Assembled

See All

19%

Shared Integrations with Kayako

-   Adobe Commerce
-   BigCommerce
-   Shopify

See All

See Gladly Screenshots

[### Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/)

4.7

[(258)](https://www.softwareadvice.com/crm/yonyx-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

89%

Unique Features for Yonyx

-   API
-   Call Center Management
-   Catalog Management

See All

11%

Shared Features with Kayako

-   Access Controls/Permissions
-   AI Copilot
-   CRM

See All

### Integrations Comparison

90%

Unique Integrations for Yonyx

-   Freshdesk
-   Google Chrome
-   NetSuite

See All

10%

Shared Integrations with Kayako

-   Salesforce Sales Cloud
-   Zapier
-   Zoho CRM

See Yonyx Screenshots

[### Kapture CX](https://www.softwareadvice.com/crm/kapture-profile/)

4.2

[(40)](https://www.softwareadvice.com/crm/kapture-profile/reviews/)

Starting Price: $39.00 per month

Free trial

Free version

Starting Price: $39.00 per month

Free trial

Free version

### Features Comparison

86%

Unique Features for Kapture CX

-   Activity Dashboard
-   Alerts/Escalation
-   Alerts/Notifications

See All

14%

Shared Features with Kayako

-   CRM
-   Customizable Branding
-   Interaction Tracking

See All

### Integrations Comparison

42%

Unique Integrations for Kapture CX

-   Grow
-   Oracle Service
-   Plivo

See All

58%

Shared Integrations with Kayako

-   FreshBooks
-   Google Analytics 360
-   Google Calendar

See All

See Kapture CX Screenshots

[### Hiver](https://www.softwareadvice.com/crm/hiver-profile/)

4.7

[(147)](https://www.softwareadvice.com/crm/hiver-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

91%

Unique Features for Hiver

-   Alerts/Escalation
-   Alerts/Notifications
-   Campaign Analytics

See All

9%

Shared Features with Kayako

-   Access Controls/Permissions
-   AI Copilot
-   Autoresponders

See All

### Integrations Comparison

50%

Unique Integrations for Hiver

-   Aircall
-   Asana
-   Okta

See All

50%

Shared Integrations with Kayako

-   Jira
-   QuickBooks Online
-   Slack

See All

See Hiver Screenshots

[### TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/)

4.5

[(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for TeamSupport

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Escalation

See All

10%

Shared Features with Kayako

-   Access Controls/Permissions
-   AI Copilot
-   CRM

See All

### Integrations Comparison

51%

Unique Integrations for TeamSupport

-   Beanstalk
-   Customer Thermometer
-   GoDaddy Website Builder

See All

49%

Shared Integrations with Kayako

-   Dropbox Business
-   Drupal
-   Gmail

See All

See TeamSupport Screenshots

[### Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/)

4.6

[(79)](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/)

Starting Price: $89.00 per month

Free trial

Free version

Starting Price: $89.00 per month

Free trial

Free version

### Features Comparison

94%

Unique Features for Kustomer

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Escalation

See All

6%

Shared Features with Kayako

-   AI Copilot
-   Customizable Branding
-   Interaction Tracking

### Integrations Comparison

83%

Unique Integrations for Kustomer

-   8x8 Contact Center
-   Acuity Scheduling
-   Ada

See All

17%

Shared Integrations with Kayako

-   Adobe Commerce
-   BigCommerce
-   Gmail

See All

See Kustomer Screenshots

[### monday service](https://www.softwareadvice.com/product/522125-monday-service/)

4.6

[(108)](https://www.softwareadvice.com/product/522125-monday-service/reviews/)

Starting Price: $31.00 per month

Free trial

Free version

Starting Price: $31.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for monday service

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Escalation

See All

8%

Shared Features with Kayako

-   CRM
-   Interaction Tracking
-   Third-Party Integrations

### Integrations Comparison

0%

Unique Integrations for monday service

-   No unique integrations

0%

Shared Integrations with Kayako

-   No shared integrations

See monday service Screenshots

## Popular Kayako Comparisons

[LiveAgent vs Kayako](https://www.softwareadvice.com/help-desk/kayako-profile/vs/liveagent/)[Zendesk Suite vs Kayako](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27060-kayako/)[Tidio vs Kayako](https://www.softwareadvice.com/help-desk/kayako-profile/vs/tidio-chat/)[Intercom vs Kayako](https://www.softwareadvice.com/crm/intercom-profile/vs/kayako/)

Still Not Sure?

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