KnowledgeOwl

livepro

Add to compare

Ratings & Reviews

Overall Rating

4.74 / 5 (208)

4.78 / 5 (122)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

5.0 / 5

4.5 / 5

Last Reviewed

April 2, 2019

February 25, 2020

Pros/Cons

  • Pros

  • The backend editor is simple and intuitive. The customer service is incredible.

  • Love this product! Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.

  • Cons

  • The only negative thing I can come up with is that you need to know HTLM to fix some thing's, but with a quick phone call, the problem is fixed faster than we ever could do.

  • Not much, maybe more language interface (French for example). 1 more admin licence with the basic subscription would be nice.

  • Pros

  • Easy to use. Can be customised easily to suit industry.

  • The site is very easy to use as an agent navigating instructions. It is also easy to learn how to use as an administrator.

  • Cons

  • It can sometimes be a little bit difficult to find what you are looking for using the search function, but generally speaking I don't have much of a problem.

  • Creating work instructions is my least favourite thing to do but the knowledge object is great for end users with the ability to move through the work instruction and only see the steps they require.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots