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LabiDesk vs LiveChat

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Updated February 19, 2026

LabiDesk vs LiveChat: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$79.00

per month

$24.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Real-Time Chat
4.60
Customizable Branding
4.56
Multi-Channel Communication
4.33
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Visual Analytics
5.0
Real-Time Chat
5.0
Multi-Language
4.88
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Pros / Cons
  • With this product, I got less expensive help desk service and also the possibility of providing tutorials to customers and being there for them when they need help.
  • you need redesign UX/UI (important), i not like color with font in app.
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  • We like using LiveChat because it offers online access to a team both via various devices, which ensures we can respond to clients on the move.
  • The system disconnects on its own without any warning, incoming client chat requests are not notified, and messages are missed entirely.
Read more
Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad