SAP Litmos

LiveChat

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Ratings & Reviews

Overall Rating

4.23 / 5 (238)

4.64 / 5 (985)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

January 7, 2020

February 17, 2020

Pros/Cons

  • Pros

  • Easy to use and set up for the first time. Lots of good features for courses and adding various media.

  • It's incredibly user-friendly and gets the job done. It has many functions and helps makes the training processes fun.

  • Cons

  • Training is boring by nature so maybe adding some additional features or analytics would be fun to see while training.

  • This isn't a big deal, but it is still a work in progress.

  • Pros

  • Love this software!! Love the whole concept. This is so easy to use and makes customer service so much more efficient!

  • Super easy to use. Great tool for communication and business

  • Cons

  • Sometimes the web app is slow to load when I want to supervise a chat, but otherwise, the software is great.

  • As our business has grown, this program didn't have the features to compete with some of the new services on the market. Great as a simple chat function, but not for more advanced needs.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots