# LiveChat vs Slack - 2026 Comparison - Software Advice > LiveChat vs Slack - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / LiveChat vs Slack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # LiveChat vs. Slack: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # LiveChat vs. Slack: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/livechat-profile/) [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Pricing Who uses LiveChat Based on 1724 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%) - Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%) 80% of users recommend this product [](https://www.softwareadvice.com/remote-support/slack-profile/) [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Starting Price $8.75per month Free trial Free version Pros: - Team Collaboration - Team Communication Cons: - Notifications - Pricing Who uses Slack Based on 24121 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (29%), Professional Services (15%) and Retail, Consumer Goods & Services (7%) - Top use cases: Team Communication (12%), Collaboration (8%) and Remote Work (6%) 86% of users recommend this product [](https://www.softwareadvice.com/help-desk/livechat-profile/) LiveChat 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) [](https://www.softwareadvice.com/remote-support/slack-profile/) Slack 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 1,724 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 4.7 Based on 24,121 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.4 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 25,845 reviews from Live Chat * * * Audio Calls N/A Autoresponders 4.4 Calendar Management N/A Canned Responses 4.4 Chat/Messaging 4.7 Collaboration Tools N/A Audio Calls 4.3 Autoresponders N/A Calendar Management 4.2 Canned Responses N/A Chat/Messaging N/A Collaboration Tools 4.6 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Benchmark EmailNot enough reviews ](https://www.softwareadvice.com/marketing/benchmark-profile/)[ GrasshopperNot enough reviews ](https://www.softwareadvice.com/voip/grasshopper-profile/)[ LeadSquaredNot enough reviews ](https://www.softwareadvice.com/crm/leadsquared-profile/) [ Any.doNot enough reviews ](https://www.softwareadvice.com/project-management/any-do-profile/)[ BetterworksNot enough reviews ](https://www.softwareadvice.com/hr/betterworks-profile/)[ HootsuiteNot enough reviews ](https://www.softwareadvice.com/collaboration/hootsuite-profile/) ## Reviews * * * CP Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees "LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient." Apr 10, 2026 MD Max D.Night AuditHospitality, 51-200 employees "One downside is that someadvanced features require higher-tier plans, which can get expensive over time." Mar 25, 2026 Jake P.Account ExecutiveHospital & Health Care, 1001-5000 employees "The file sharing mechanism is very smooth—we can drop images and documents straight into a chat, and the search functionality is powerful enough to find old files or specific conversations from months ago using simple keywords." May 22, 2026 AR Arthi R.EngineerAccounting, 1001-5000 employees "Its free plan has limited message history and integrations. While it’s great for real-time chat, Slack isn’t ideal for long-form discussions or detailed project management." Apr 25, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)[Zendesk Suite vs LiveChat](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27068-livechat/)[Microsoft Teams vs Slack](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[Connecteam vs Slack](https://www.softwareadvice.com/hr/connecteam-profile/vs/slack/)