# LiveChat vs tawk.to - 2026 Comparison - Software Advice > LiveChat vs tawk.to - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/livechat-profile/vs/tawk-to --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / LiveChat vs tawk.to Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 21, 2026 # LiveChat vs. tawk.to: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 21, 2026 # LiveChat vs. tawk.to: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/livechat-profile/) [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Pricing Who uses LiveChat Based on 1725 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%) - Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%) 80% of users recommend this product [](https://www.softwareadvice.com/live-chat/tawk-to-profile/) [tawk.to](https://www.softwareadvice.com/live-chat/tawk-to-profile/) 4.6 [(344)](https://www.softwareadvice.com/live-chat/tawk-to-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses tawk.to Based on 344 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (32%), Professional Services (16%) and Retail, Consumer Goods & Services (10%) - Top use case: Live Chat (31%) 84% of users recommend this product [](https://www.softwareadvice.com/help-desk/livechat-profile/) LiveChat 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) [](https://www.softwareadvice.com/live-chat/tawk-to-profile/) tawk.to 4.6 [(344)](https://www.softwareadvice.com/live-chat/tawk-to-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 1,725 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 4.6 Based on 344 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.3 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 2,069 reviews from Live Chat * * * Autoresponders 4.4 Canned Responses 4.4 Chat/Messaging 4.7 File Sharing 4.4 Mobile Access 4.6 Multi-Channel Communication 4.6 Autoresponders 4.6 Canned Responses 4.5 Chat/Messaging 4.6 File Sharing 4.1 Mobile Access 4.5 Multi-Channel Communication 4.6 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Benchmark EmailNot enough reviews ](https://www.softwareadvice.com/marketing/benchmark-profile/)[ GrasshopperNot enough reviews ](https://www.softwareadvice.com/voip/grasshopper-profile/)[ LeadSquaredNot enough reviews ](https://www.softwareadvice.com/crm/leadsquared-profile/) [ ShopifyNot enough reviews ](https://www.softwareadvice.com/retail/shopify-profile/)[ SquarespaceNot enough reviews ](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/)[ WeeblyNot enough reviews ](https://www.softwareadvice.com/form-builder/weebly-profile/) ## Reviews * * * CP Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees "LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient." Apr 10, 2026 MD Max D.Night AuditHospitality, 51-200 employees "One downside is that someadvanced features require higher-tier plans, which can get expensive over time." Mar 25, 2026 HK Harish K.Lead Web DeveloperInformation Technology and Services, 11-50 employees "It is affordable, has useful messaging features, and is easy to set up; thus, I can embed it on client sites and monitor conversations for our development team without a problem." Nov 9, 2025 SW Steve W.DirectorInformation Technology and Services, 2-10 employees "IT was less adaptable to our company branding than we wanted it to be, so whilst it was a great entry into live chat as a free product, it did have limitations." Jun 5, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack/)[LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)[WhatsApp vs tawk.to](https://www.softwareadvice.com/live-chat/tawk-to-profile/vs/whatsapp/)[Slack vs tawk.to](https://www.softwareadvice.com/remote-support/slack-profile/vs/tawk-to/) LiveChat vs tawk.to - 2026 Comparison - Software Advice