# LiveChat vs TeamSupport - 2026 Comparison - Software Advice > LiveChat vs TeamSupport - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/livechat-profile/vs/teamsupport --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / LiveChat vs TeamSupport Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 12, 2026 # LiveChat vs. TeamSupport: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 12, 2026 # LiveChat vs. TeamSupport: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/livechat-profile/) [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Pricing Who uses LiveChat Based on 1724 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%) - Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%) 80% of users recommend this product [](https://www.softwareadvice.com/crm/teamsupport-profile/) [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) 4.5 [(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/) Starting Price $29.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Reporting Who uses TeamSupport Based on 848 reviews - Most common industries: IT & Software Development (28%), Health & Medicine (8%) and Finance & Accounting (5%) - Top use cases: Customer Support (3%), Help Desk (3%) and Customer Service (3%) 82% of users recommend this product [](https://www.softwareadvice.com/help-desk/livechat-profile/) LiveChat 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) [](https://www.softwareadvice.com/crm/teamsupport-profile/) TeamSupport 4.5 [(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 1,724 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 4.5 Based on 848 reviews Ease of use 4.4 Value for money 4.4 Customer support 4.5 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 2,572 reviews from Customer Success * * * Access Controls/Permissions N/A Activity Dashboard N/A Alerts/Escalation N/A Automated Routing N/A Autoresponders 4.4 Canned Responses 4.4 Access Controls/Permissions 4.3 Activity Dashboard 3.0 Alerts/Escalation 4.6 Automated Routing 4.3 Autoresponders N/A Canned Responses N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Benchmark EmailNot enough reviews ](https://www.softwareadvice.com/marketing/benchmark-profile/)[ GrasshopperNot enough reviews ](https://www.softwareadvice.com/voip/grasshopper-profile/)[ LeadSquaredNot enough reviews ](https://www.softwareadvice.com/crm/leadsquared-profile/) [ Web.comNot enough reviews ](https://www.softwareadvice.com/ecommerce/web-com-profile/)[ NicereplyNot enough reviews ](https://www.softwareadvice.com/survey/nicereply-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * CP Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees "LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient." Apr 10, 2026 MD Max D.Night AuditHospitality, 51-200 employees "One downside is that someadvanced features require higher-tier plans, which can get expensive over time." Mar 25, 2026 Ryan P.Packaging DesignerAlternative Medicine, 51-200 employees "Given that it supports connectors to CRM systems, chat tools, and other platforms, which is especially useful if your support workflows rely on data flowing between systems." Feb 16, 2026 SL Stefan L.Sales ManagerPackage/Freight Delivery, 11-50 employees "The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters." Nov 11, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack/)[LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)[Salesforce Sales Cloud vs TeamSupport](https://www.softwareadvice.com/compare/2764-Salesforce/vs/2808-teamsupport/)[Zendesk Suite vs TeamSupport](https://www.softwareadvice.com/compare/2808-teamsupport/vs/26892-Zendesk/)