LiveHelpNow Comparisons

RATING:

4.60

(73)

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Overall Rating
4.6 / 5 (73)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
June 8, 2022
Pros/Cons
  • Pros

  • The customer support live chat from Live Help is awesome. Quick response to your questions.
  • The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.
  • Cons

  • It is little bit difficult to apply roles to each agent.
  • There are very few things that we could complain about with the software.
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Ideal Customer Size
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Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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