--- title: "livepro Software Reviews, Demo & Pricing - 2026" description: "Review of livepro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/help-desk/livepro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / livepro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/collaboration/livepro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/collaboration/livepro-profile/alternatives/) # livepro Review Custom quote Free version Free trial 3 plans Wondering if livepro is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview livepro 4.8 [(183)](https://www.softwareadvice.com/collaboration/livepro-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About livepro livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the organization can collaborate within livepro and all knowledge can be extended to customers and partners. Deep reporting and analytics provide insight into what knowledge is accessed and used most frequently. Quizzes can be used for customer-facing staff to ensure comprehension and continuous learning. Important notifications can be sent and tracked to ensure everyone is up-to-date on information and news. Feedback is captured and routed to staff who can make real-time changes to ensure the most accurate and current knowledge is available at all times. Businesses can benefit from livepro's range of tools to reduce training times, enhance staff competency, reduce supervisor and escalation enquiries, enhanced productivity and overall cost reductions. Do you work for livepro? [Manage this product listing](https://www.g2.com/products/livepro-knowledge-management/claim_requests/new?auto=true) Wondering if livepro is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. ## livepro User Interface ## Popular livepro Alternatives Main Product livepro 4.8 [(183)](https://www.softwareadvice.com/collaboration/livepro-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.79Value for money - 4.86Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3723)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5471)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2843)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.57Value for money - 4.39Customer support - 4.62Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Paperpile](https://www.softwareadvice.com/help-desk/paperpile-profile/) 4.8 [(122)](https://www.softwareadvice.com/help-desk/paperpile-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.72Value for money - 4.73Customer support - 4.47Functionality Pricing Starting at $2.99 per month Get Price ## livepro Pricing and Plans livepro has three plans. Flex, Premium, and Enterprise are custom-priced. Free versionFree trial Flex Pricing to meet your needs Perfect for small and growing contact centers. Flex plan includes: - AI-assisted search - Standard reports - Standard workflow - The Rocket – livepro’s answer bot - Announcements - Announcements/alerts/desktop notifications - Articles - Process guidance - People profiles - AI Search - Templates - LightspeedAI - AI Import Tool - Drag and drop - Categories - Governance tools Premium Pricing to meet your needs. Ideal for medium to large contact centers. (50+ agents) Premium plan includes: - Customizable workflow - Single Sign-On - Ongoing support by trained Knowledge Experts - Fully customizable permissions - Customizable reports Enterprise Pricing to meet your needs. Perfect for large contact centers and multi-channel self-serve options. Enterprise plan includes: - Integrate with other analytics packages - Single Sign-On - APIs - Free out of the box - Integrations - Customizable reports Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does livepro pricing compare to alternatives? Explore how livepro's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | livepro4.8[(183)](https://www.softwareadvice.com/collaboration/livepro-profile/reviews/) | Free | Available | Available | 4.8 | | [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,723)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) | $5.42 /user/mo | Available | Available | 4.3 | | [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)4.4[(5,471)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) | $5.00 /user/mo | Available | Not available | 4.2 | | [Notion](https://www.softwareadvice.com/project-management/notion-profile/)4.7[(2,843)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) | $12.00 /user/mo | Available | Available | 4.6 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | livepro4.8[(183)](https://www.softwareadvice.com/collaboration/livepro-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 - [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,723)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) * * * Starting price $5.42 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)4.4[(5,471)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) * * * Starting price $5.00 /user/mo Free trial Available Free version Not available Value For Money 4.2 - [Notion](https://www.softwareadvice.com/project-management/notion-profile/)4.7[(2,843)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) * * * Starting price $12.00 /user/mo Free trial Available Free version Available Value For Money 4.6 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 ## livepro Features - Popular features found in Knowledge Management Access Controls/Permissions Catalog Management Collaboration Tools Commenting/Notes Content Management Data Import/Export Discussions/Forums Document Management Self Service Portal Text Editing - More features of livepro Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Chatbot Communication Management Configurable Workflow Content Library Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Decision Support Document Storage Drag & Drop Drag & Drop Editor Email Alerts Engagement Tracking Feedback Management File Management File Sharing Full Text Search Knowledge Base Management Knowledge Management Live Chat Mobile Alerts Mobile Interface Monitoring Multi-Channel Communication Multi-Channel Data Collection Multi-Language Natural Language Processing Negative Feedback Management Online Forums Pre-built Templates Real-Time Analytics Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Rich Text Editor SEO Management Single Sign On Social Media Integration SSL Security Survey/Poll Management Surveys & Feedback Tagging Templates Third-Party Integrations User Management Version Control Web Notifications Website Integration Widgets Wiki Workflow Management WYSIWYG Editor ## livepro Integrations NiCE CXone Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Genesys Cloud CX Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review ChatBot Integration rated undefined from -1 review See all 8 integrations ## livepro User Reviews ## livepro customer ratings - Overall rating: 4.8/5 - Total reviews: 183 ### Rating distribution - 5 stars: 150 reviews (82%) - 4 stars: 30 reviews (16%) - 3 stars: 3 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.6/5 --- ### Knowledge management made easy - Overall rating: 5/5 - Reviewer: Stacey Q. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered We no longer have lengthy word documents that are difficult to navigate, these have been replaced with easily searchable and digestible content that give our agents the answers they need to assist the client. The workflow function means we can have a clear governance in place to ensure our content is reviewed and maintained efficiently which is an essential part of our Contact Centre environment.The reporting capabilities within livepro have enabled our Team Leaders to have effective conversations around following correct processes and keeping up to date with changes. They can monitor general staff usage and link specific access to content back to QA when required.In addition, our ability to onboard new agents using livepro functionality has led to a reduction in the onboarding process and increased user engagement once they are actively taking client calls.The overall livepro support is second to none. They are extremely responsive to all requests and are there to guide you through from beginning the journey to day to day support and improvement #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Livepro has made such a difference in the day to day life of our Contact Centre agents - quick answers at their fingertips to help our clients. Some of the major highlights include:Announcements - no more emails cluttering the inbox and taking agents off the phone and into another system. We can communicate changes and links to relevant processes all whilst tracking who has read and acknowledged an announcement. The ability to future date and end date these also means we are tailoring what our agents need to see and when.Feedback - this function is so easy for our agents to use whilst they are on a call, to identify any updates that are required to content. They receive automatic notifications whenever their feedback is responded to or closed out so they can keep track. Integration with Genesys means agents can quickly view information without needing to navigate away from their client interaction. Keywords have been automatically set up on the incoming IVRs to display relevant work instructions pertaining to the incoming call. Authoring - the WYSIWYG editor function makes authoring really easy! #### Cons There are very few things to dislike about livepro and all feedback and suggestions are taken on board to ultimately benefit the end user.Some of the administrator functions can be time consuming, such as setting up scopes and roles (user permissions and access) however this will be simplified in the new UI release in the coming months. #### Reasons for choosing livepro The additional capabilities of a full knowledge management solution --- ### Incredibly Amazing and Supportive Company - Overall rating: 5/5 - Reviewer: Jess O. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Both our organization and I personally are extremely satisfied with the product and service provided by the Livepro team. Our Managers and Directors are equally impressed, and we foresee a long and successful business partnership with Livepro in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support we receive from their entire team is exceptional. No issue is too big or too small, and they consistently demonstrate a proactive approach to addressing our needs. Their response times to enquiries are remarkably fast, especially when compared to other companies we work with. #### Cons Their service to our business and council consistently exceeds expectations. There is truly nothing more we could ask for. #### Reasons for switching to livepro The integrations that Livepro can provide to websites, the incredible functionality of Rockets and many more reasons that our Manager would know more about. --- ### A Fantastic tool for a Customer Service Centre! - Overall rating: 5/5 - Reviewer: Sarah M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Livepro has given us the opportunity to create an amazing knowledge based system that all our Customer Service Officers regularly rave about! Since offering the Open Access version to the whole of Council we are also getting rave reviews from other departments too. There are so many ways to make the information on the page easy to read with the use of accordions, anchors, tables. Thoroughly recommend this product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such an easy, user friendly system with a variety of templates and editing tools available. Particularly like the accordion and anchors which make the scripting pages so user friendly. Integrates well with our phone system (Purecloud) So easy to search and find pages and the ability to add keywords. Tech Support team are extremely helpful and friendly. Quizzes are a fantastic training tool as is the ability to insert 'how to' videos to the page. #### Cons Not a Con but a suggestion.....Would be great to offer a 'find and replace' function --- ### Livepro ticks all boxes!! - Overall rating: 5/5 - Reviewer: Robyn C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Livepro has changed our life for our Customer Service Team. It is user-friendly for both our CSOs and our Author's. Livepro's Team are professional, always available to assist and nothing is too much trouble for them. Open Access provides our greater organisation a "Single Source of Truth". #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly system with exceptional ongoing Support #### Cons Some limitations with formatting but suggestions are always welcomed for improvements #### Reasons for switching to livepro It was clunky and not user-friendly. Searching and reporting is not great. --- ### Elevating the Customer Experience Journey for Knowledge Content - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Using livepro enables us to provide a single source of truth for multiple stakeholders - from internal business units and departments to external clients. The ability to easily customise the platform to suit the client's needs and desires makes the role of Knowledge Management such a joy to be involved with. The response from the end-user is always positive and they actively want to use the platform because they love the experience and journey that is provided to ensure that they can follow the process from start to finish in a simple, yet effective way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was introduced to livepro when I joined my current place of work approximately a year ago and since then have fallen in love with the platform. Livepro provides the means to have a single source of truth available to all employees but in a fun and engaging way. The following shows the key reasons why livepro is the best KMS platform on the market at the moment: 1. Easy to use: The platform is very intuitive and is a great tool that can be learned very quickly at the drop of a hat. 2. Customer Experience: The platform provides an amazing sense of engagement that helps draw employees to use the KMS rather than having a "wall of text" article to read. The customisations that are available within the platform provide the ability to get people to actively 'want' to use the KMS and help them locate the right information as quickly as possible - the first time they search for it. 3. Integrations: livepro is continually developing api integrations with many other platforms and CRMs which makes the ability to use livepro with existing resources a business or client already has in place such a huge benefit. This is critical to being able to promote livepro as part of our greater service offering. #### Cons Some things that could be added or improved are: Reporting: The reporting functions are being improved, but having the ability to pull data reports on user selections from a Rocket Tool will be a huge boon to call reviews for quality metrics measuring, and the use of the KMS by the end-user; Checklists: The ability to add a checklist selection within an article or rocket tool for an end-user to confirm completion of a process or task would also be valuable resource; JavaScript support: This function is currently disabled for security, but the ability to incorporate jsqueries would be amazing. #### Reasons for choosing livepro livepro provides a simple and effective means of customising content and knowledge to be able to provide the right information for the user and subsequently the customer in a fun, engaging way. --- ### A Great Step Forward - Overall rating: 4/5 - Reviewer: Geoff S. - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered To ensure our organization has the right answer, quickly, every time for whoever their customer is. It has been a great step forward towards this and the support crew from the initial trainers to CSR and the rest have been great to deal with and very responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use is the main thing I like about the software, creating the knowledge objects, updating information, reverting, training team members, searching for information, reporting, quizzes are all very easy to use. #### Cons There is not much and they points I have highlighted they are already working on to fix like people being able to edit their own profile. #### Reasons for switching to livepro It was very static and slow to find the answers and difficult to update. --- ### Highly Recommended! - Overall rating: 5/5 - Reviewer: Peter G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive! Livepro is a very good, very modern knowledge management system. Good reporting. Good UI. Easy, streamlined authoring. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it balances ease of use for end users with administrators/authors. It isn't just a blank document for us to populate, each article can have completely different functionality - is it a step-by-step instruction? A decision tree? A mixture? Support is excellent. The internal Help section is robust and the human support is thorough and responsive. #### Cons I wish we could reuse content more. There is some ability that is excellent and I wish it was throughout! The feedback/review process is a bit confusing. We developed our own workflow (using the internal functionality) but that has some unintended side effects related to user access. --- ### “Excellent knowledge management system” - Overall rating: 5/5 - Reviewer: Cory D. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Livepro has been a key tool when managing our internal knowledge, both streamlining the migration of existing knowledge, and also helping us identify and address content gaps through user feedback, search analytics (thanks to reporting) and taxonomy. Our team has greatly benefited from its intuitive interface and powerful SEO capabilities, which has made it easy for them to locate the information they need quickly and efficiently. The platform’s wide range of content types has helped support learning and engagement across all levels, from onboarding new staff (via quizzes) to assisting more experienced team members via document notes, process guides and rockets. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The periodic review cycle within Livepro has been very helpful as part of our knowledge management cycle. In the past, tracking when pages were last reviewed meant manually visiting each one, and managing page history was also challenging. The Livepro “Content Owner” system – with automated notifications when pages require review – has made this process much more efficient and manageable. Creating new pages is also generally very user-friendly, and the flexible design of page elements and templates allows for customisation to suit the needs of each knowledge object, while keeping the style consistent across the platform. Support from the Livepro team has been consistently strong. Their responsiveness, combined with regular updates and new features has been very helpful throughout the entire process #### Cons It would be helpful to have the ability to set up page containers using distribution lists (as well as by role type) to avoid having to create and manage a large number of role types for each team. Additionally, allowing users to include screenshots when submitting feedback would be beneficial. --- ### Easy to use and very well supported KMS - Overall rating: 5/5 - Reviewer: Linelle K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to build and use Knowledge Management System. Next level customer support, with extremely prompt email replies and the option to pick up the phone and call someone if needed. If a feature isn't available, livepro will do their best to work with their devs and build it from scratch. #### Cons While livepro is highly responsive and flexible, some advanced features may require custom development, which can take time depending on complexity and prioritisation. However, they consistently provide a fantastic roadmap of upcoming changes, which helps with transparency and planning. --- ### Livepro makes it easy to create and manage knowledge content - Overall rating: 5/5 - Reviewer: Natascha M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Any time that I have spoken with someone from Livepro, I know that I am in great hands. The team are super approachable and are always happy to help me troubleshoot what ever problem I have had. [SENSITIVE CONTENT] and the team also listen to our experiences as users and are always looking for ways that they can help us uplift our knowledge practices. They do this through their regular workshops as well as taking on our feedback and bringing in new features. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using LivePro for about 18 months as a knowledge author and 3 1/2 years as a user before that. It's more than just a knowledge management tool that delivers articles to users. It's a tool that we use across many areas of the business that enables our users to access knowledge easily and in ways that suits them. Many of our users are phone based and it's important that they can access the answers and knowledge they need without much fuss, and LivePro does just that. My favourite type of content to create in LivePro are the Rockets. They are an amazing tool that enable my users to make decisions quickly and efficiently. My users also love them because they can easily work through them to get the answer that they need without having to navigate large amounts of text. Using rockets we have been able to reduce the our risk of incorrect processes being followed and member complaints. #### Cons There is a little bit of a learning curve to the types of content that are more complex than a document note, but they are well worth exploring. The search results can get a little clunky if you don't regularly maintain your results to ensure that they stay effective. --- Showing 1 - 10 of 183 Reviews [See All Reviews](https://www.softwareadvice.com/collaboration/livepro-profile/reviews/) ## livepro Popular Comparisons [Confluence vs livepro](https://www.softwareadvice.com/project-management/confluence-profile/vs/livepro/)[Microsoft SharePoint vs livepro](https://www.softwareadvice.com/collaboration/livepro-profile/vs/microsoft-sharepoint/)[Notion vs livepro](https://www.softwareadvice.com/collaboration/livepro-profile/vs/notion/)[Connecteam vs livepro](https://www.softwareadvice.com/hr/connecteam-profile/vs/livepro/)[Paperpile vs livepro](https://www.softwareadvice.com/collaboration/livepro-profile/vs/paperpile/)[Slack vs livepro](https://www.softwareadvice.com/collaboration/livepro-profile/vs/slack/)[Salesforce Service Cloud vs livepro](https://www.softwareadvice.com/collaboration/livepro-profile/vs/service-cloud/) [Compare All Alternatives](https://www.softwareadvice.com/collaboration/livepro-profile/alternatives/) ## Other Top Recommended Knowledge Management Software [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (805) Recently recommended **6** times [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) **4.3** (178) Recently recommended **3** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **2** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (832) Recently recommended **2** times Stuck Between Options? 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