livepro

LogMeIn Central

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Ratings & Reviews

Overall Rating

4.78 / 5 (122)

4.47 / 5 (285)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

3.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

September 23, 2019

February 25, 2020

Pros/Cons

  • Pros

  • The site is very easy to use! It does not take long at all to learn how to search and use the features in it. I also found it very easy to learn how to create new content.

  • Easy to use. Can be customised easily to suit industry.

  • Cons

  • It can sometimes be a little bit difficult to find what you are looking for using the search function, but generally speaking I don't have much of a problem.

  • Creating work instructions is my least favourite thing to do but the knowledge object is great for end users with the ability to move through the work instruction and only see the steps they require.

  • Pros

  • I like that it's extremely fast to connect into devices. The UI is very responsive as well so it makes navigating and connecting VERY fast. I have had excellent session quality with this product.

  • Great tool for remote sessions. Easy to access as a user and easy to provide to clients requiring assistance.

  • Cons

  • Set up is a little demanding but their customer service reps helped. It is also a little slow, there is a definite lag especially when opening reports.

  • If you forget your password it locks you out for quite a while before being able to log back in again.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots