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PagerDuty

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Ratings & Reviews

Overall Rating

4.78 / 5 (122)

4.59 / 5 (172)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

September 23, 2019

December 27, 2019

Pros/Cons

  • Pros

  • The site is very easy to use! It does not take long at all to learn how to search and use the features in it. I also found it very easy to learn how to create new content.

  • Easy to use. Can be customised easily to suit industry.

  • Cons

  • It can sometimes be a little bit difficult to find what you are looking for using the search function, but generally speaking I don't have much of a problem.

  • Creating work instructions is my least favourite thing to do but the knowledge object is great for end users with the ability to move through the work instruction and only see the steps they require.

  • Pros

  • I feel like the service is generally very reliable and we have significant trust in it.

  • It is user friendly and understanding of this software is quite easy.

  • Cons

  • no problems that are likely to be caused by limitations of the service, it is complicated to get right, but works great once it's been properly configured.

  • I do not have any known cons. If i do have a suggestion it would be to make more integration features available for an enterprise edition.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots