Malcolm!

Malcom! is a customer self service platform that helps businesses of all sizes in any sector provide a self service solution to their customers. Use Malcolm! to surface your knowledge, digitise your service related tasks, route data through to the other products and services you may use (including your own in house systems) and automate your internal and customer follow ups. Surface Malcolm! as a fully branded self contained customer portal and/or surface contextually within your existing websites, apps, products etc Gain a competitive advantage, offer 24/7/365 service, drive operational efficiency, improve consistency, lower your cost per service, scale your customer service and bring your systems together whilst improving your customer experience with Malcolm! ...