# Best 15 Malcolm! Alternatives in 2026 - Software Advice > Find the top Malcolm! Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Knowledge Management Software for your business. Source: https://www.softwareadvice.com/help-desk/malcolm-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / [Malcolm!](https://www.softwareadvice.com/help-desk/malcolm-profile/) / Malcolm! Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/malcolm-profile/)[Reviews](https://www.softwareadvice.com/help-desk/malcolm-profile/reviews/) Alternatives # Best 15 Malcolm! Alternatives Malcolm! 4.9 [(36)](https://www.softwareadvice.com/help-desk/malcolm-profile/reviews/) Starting Price: £36.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Malcolm! Alternatives Main Product Malcolm! 4.9 [(36)](https://www.softwareadvice.com/help-desk/malcolm-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.94Value for money - 4.88Customer support - 4.75Functionality Pricing Starting at £36.00 per month Get Price Top Alternative Document360 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.81Customer support - 4.46Functionality Pricing Available upon request Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Freshservice 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Top Alternative Confluence 4.5 [(3688)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.28Value for money - 4.28Customer support - 4.36Functionality Pricing Starting at $5.42 per month Get Price Top Alternative Microsoft SharePoint 4.4 [(5439)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price ## Malcolm! Alternatives [### Document360](https://www.softwareadvice.com/crm/document360-profile/) 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 87% Unique Features for Document360 - Activity Tracking - Alerts/Notifications - API See All 13% Shared Features with Malcolm! - Access Controls/Permissions - Data Import/Export - Search/Filter See All ### Integrations Comparison 88% Unique Integrations for Document360 - Amplitude - Crisp - Crowdin See All 12% Shared Integrations with Malcolm! - Slack - Zapier - Zendesk Suite See Document360 Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 3% Shared Features with Malcolm! - Forms Management - Search/Filter ### Integrations Comparison 96% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 5% Shared Integrations with Malcolm! - Dropbox Business - HubSpot CRM - Jira See All See Zendesk Suite Screenshots [### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Freshservice - Activity Tracking - AI Copilot - Alerts/Escalation See All 5% Shared Features with Malcolm! - Access Controls/Permissions - Drag & Drop - Search/Filter ### Integrations Comparison 88% Unique Integrations for Freshservice - Amazon Redshift - BambooHR - Box See All 12% Shared Integrations with Malcolm! - Dropbox Business - HubSpot CRM - Jira See All See Freshservice Screenshots [### Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3688)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Starting Price: $5.42 per month Free trial Free version Starting Price: $5.42 per month Free trial Free version ### Features Comparison 93% Unique Features for Confluence - Activity Dashboard - Activity Tracking - Archiving & Retention See All 7% Shared Features with Malcolm! - Access Controls/Permissions - Drag & Drop - Version Control See All ### Integrations Comparison 85% Unique Integrations for Confluence - Bitbucket - Docusign - draw.io See All 15% Shared Integrations with Malcolm! - Jira - Slack - Trello See Confluence Screenshots [### Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5439)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Starting Price: $5.00 per month Free trial Free version Starting Price: $5.00 per month Free trial Free version ### Features Comparison 89% Unique Features for Microsoft SharePoint - Activity Tracking - Alerts/Notifications - API See All 11% Shared Features with Malcolm! - Access Controls/Permissions - Drag & Drop - Forms Management See All ### Integrations Comparison 100% Unique Integrations for Microsoft SharePoint - Confluence - Dynamics 365 - Microsoft 365 See All 0% Shared Integrations with Malcolm! - No shared integrations See Microsoft SharePoint Screenshots [### Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2755)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Starting Price: $12.00 per month Free trial Free version Starting Price: $12.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Notion - Activity Dashboard - Activity Tracking - Annotations See All 3% Shared Features with Malcolm! - Third-Party Integrations - Version Control ### Integrations Comparison 91% Unique Integrations for Notion - Adobe XD - Amplitude - ApiX-Drive See All 9% Shared Integrations with Malcolm! - Asana - Dropbox Business - Jira See All See Notion Screenshots [### Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5256)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 100% Unique Features for Connecteam - Accounting Integration - Approval Process Control - Blogs See All 0% Shared Features with Malcolm! - No shared features ### Integrations Comparison 92% Unique Integrations for Connecteam - ADP Next Gen HCM - ADP Workforce Now - Google Calendar See All 8% Shared Integrations with Malcolm! - Zapier See Connecteam Screenshots [### Guru](https://www.softwareadvice.com/help-desk/guru-profile/) 4.8 [(639)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 92% Unique Features for Guru - Activity Tracking - Activity/News Feed - Alerts/Notifications See All 8% Shared Features with Malcolm! - Access Controls/Permissions - Data Import/Export - Drag & Drop See All ### Integrations Comparison 93% Unique Integrations for Guru - Bamboo - Confluence - Conversational Cloud See All 8% Shared Integrations with Malcolm! - Dropbox Business - Slack - Zendesk Suite See Guru Screenshots [### Paperpile](https://www.softwareadvice.com/help-desk/paperpile-profile/) 4.8 [(122)](https://www.softwareadvice.com/help-desk/paperpile-profile/reviews/) Starting Price: $2.99 per month Free trial Free version Starting Price: $2.99 per month Free trial Free version ### Features Comparison 100% Unique Features for Paperpile - Content Library - Content Management - Full Text Search See All 0% Shared Features with Malcolm! - No shared features ### Integrations Comparison 100% Unique Integrations for Paperpile - Google Docs - Google Drive 0% Shared Integrations with Malcolm! - No shared integrations See Paperpile Screenshots [### Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Starting Price: $8.75 per month Free trial Free version Starting Price: $8.75 per month Free trial Free version ### Features Comparison 95% Unique Features for Slack - Activity Tracking - Alerts/Notifications - API See All 5% Shared Features with Malcolm! - Access Controls/Permissions - Drag & Drop - Third-Party Integrations ### Integrations Comparison 95% Unique Integrations for Slack - 5pm - absence.io - Aha! See All 5% Shared Integrations with Malcolm! - Asana - Dropbox Business - HubSpot CRM See All See Slack Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 98% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 2% Shared Features with Malcolm! - Drag & Drop ### Integrations Comparison 92% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 8% Shared Integrations with Malcolm! - Asana - HubSpot CRM - Jira See All See LiveAgent Screenshots [### monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6051)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 100% Unique Features for monday.com - Accounting - Applicant Tracking - Archiving & Retention See All 0% Shared Features with Malcolm! - No shared features ### Integrations Comparison 74% Unique Integrations for monday.com - Adobe Creative Cloud - Basecamp - Bitbucket See All 26% Shared Integrations with Malcolm! - Asana - Dropbox Business - HubSpot CRM See All See monday.com Screenshots [### IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 88% Unique Features for IT Glue - Active Directory Integration - Activity Dashboard - Activity Tracking See All 12% Shared Features with Malcolm! - Access Controls/Permissions - Data Import/Export - Drag & Drop See All ### Integrations Comparison 96% Unique Integrations for IT Glue - Addigy - Atera - Autotask PSA See All 4% Shared Integrations with Malcolm! - Slack - Zapier See IT Glue Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Freshdesk - Activity Dashboard - Activity Tracking - Alerts/Escalation See All 7% Shared Features with Malcolm! - Access Controls/Permissions - Customizable Forms - Data Import/Export See All ### Integrations Comparison 92% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 8% Shared Integrations with Malcolm! - Dropbox Business - Jira - Mailchimp See All See Freshdesk Screenshots [### Microsoft Viva Engage](https://www.softwareadvice.com/community/yammer-profile/) 4.2 [(819)](https://www.softwareadvice.com/community/yammer-profile/reviews/) Starting Price: $8.00 per month Free trial Free version Starting Price: $8.00 per month Free trial Free version ### Features Comparison 89% Unique Features for Microsoft Viva Engage - Activity Dashboard - Activity/News Feed - Alerts/Notifications See All 11% Shared Features with Malcolm! - Data Import/Export - Search/Filter - Third-Party Integrations See All ### Integrations Comparison 100% Unique Integrations for Microsoft Viva Engage - GitHub - Microsoft 365 - Microsoft SharePoint See All 0% Shared Integrations with Malcolm! - No shared integrations See Microsoft Viva Engage Screenshots ## Popular Malcolm! Comparisons [Confluence vs Malcolm!](https://www.softwareadvice.com/project-management/confluence-profile/vs/malcolm/)[Microsoft SharePoint vs Malcolm!](https://www.softwareadvice.com/help-desk/malcolm-profile/vs/microsoft-sharepoint/)[Notion vs Malcolm!](https://www.softwareadvice.com/help-desk/malcolm-profile/vs/notion/)[Connecteam vs Malcolm!](https://www.softwareadvice.com/hr/connecteam-profile/vs/malcolm/) Still Not Sure? Our experts can help you compare Malcolm! with other top options, so you can find the best fit for your needs.