# Best 15 ManageEngine ServiceDesk Plus  Alternatives in 2026 - Software Advice

> Find the top ManageEngine ServiceDesk Plus Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business.

Source: https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/alternatives

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ManageEngine ServiceDesk Plus Alternatives

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[Overview](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)[Reviews](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Alternatives

# Best 15 ManageEngine ServiceDesk Plus Alternatives

ManageEngine ServiceDesk Plus

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Starting Price: $16.00 per month

Free trial

Free version

Find your perfect match

Speak directly with a specialist to match alternatives to your budget and needs.

On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top ManageEngine ServiceDesk Plus Alternatives

Main Product

ManageEngine ServiceDesk Plus

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Ratings Breakdown

-   4.27Ease of use
-   4.30Value for money
-   4.20Customer support
-   4.39Functionality

Pricing

Starting at $16.00 per month

Get Price

Top Alternative

NetSuite

4.2

[(2044)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.96Ease of use
-   3.85Value for money
-   3.81Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Top Alternative

Zoho CRM

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Top Alternative

Freshservice

4.5

[(731)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.43Value for money
-   4.56Customer support
-   4.33Functionality

Pricing

Starting at $19.00 per month

Get Price

Top Alternative

Zendesk Suite

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

SysAid

4.5

[(519)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.54Value for money
-   4.51Customer support
-   4.47Functionality

Pricing

Available upon request

Get Price

## ManageEngine ServiceDesk Plus Alternatives

[### NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2044)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

100%

Unique Features for NetSuite

-   Accounting Integration
-   Aging Tracking
-   Approval Process Control

See All

0%

Shared Features with ManageEngine ServiceDesk Plus

-   No shared features

### Integrations Comparison

95%

Unique Integrations for NetSuite

-   Adobe Commerce
-   Avalara
-   BambooHR

See All

5%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Microsoft Outlook

See NetSuite Screenshots

[### Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Starting Price: $14.00 per month

Free trial

Free version

Starting Price: $14.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for Zoho CRM

-   Activity Dashboard
-   Appointment Management
-   Business Card/Badge Scanning

See All

3%

Shared Features with ManageEngine ServiceDesk Plus

-   Content Library
-   Document Management

### Integrations Comparison

93%

Unique Integrations for Zoho CRM

-   2iNova Practice Management Software
-   ActiveCampaign
-   Avaya Experience Platform

See All

7%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Microsoft 365
-   Microsoft Outlook
-   Zoho Analytics

See All

See Zoho CRM Screenshots

[### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

4.5

[(731)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for Freshservice

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot

See All

10%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management
-   Incident Reporting
-   Real-Time Chat

See All

### Integrations Comparison

94%

Unique Integrations for Freshservice

-   Amazon Redshift
-   BambooHR
-   Box

See All

6%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft 365
-   Microsoft Teams

See Freshservice Screenshots

[### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

93%

Unique Features for Zendesk Suite

-   Account Management
-   Activity Dashboard
-   Archiving & Retention

See All

7%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Monitoring
-   Service Reporting
-   Support Ticket Management

See All

### Integrations Comparison

98%

Unique Integrations for Zendesk Suite

-   123FormBuilder
-   3CLogic
-   ActiveCampaign

See All

3%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   ManageEngine ADManager Plus
-   ManageEngine Endpoint Central

See All

See Zendesk Suite Screenshots

[### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.5

[(519)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

90%

Unique Features for SysAid

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Escalation

See All

10%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Storage
-   Real-Time Chat
-   Real-Time Monitoring

See All

### Integrations Comparison

89%

Unique Integrations for SysAid

-   Asana
-   Docusign
-   Google Calendar

See All

11%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft 365
-   Microsoft Teams

See All

See SysAid Screenshots

[### Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/)

4.9

[(116)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)

Starting Price: $32.00 per month

Free trial

Free version

Starting Price: $32.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Supportbench

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

83%

Unique Integrations for Supportbench

-   Harvest
-   HubSpot CRM
-   LiveChat

See All

17%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Teams

See Supportbench Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Freshdesk

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Monitoring
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

97%

Unique Integrations for Freshdesk

-   Adobe Commerce
-   Aircall
-   Ameyo

See All

3%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Teams

See Freshdesk Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for LiveAgent

-   Account Management
-   Agent Interface
-   Alerts/Escalation

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Monitoring
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

99%

Unique Integrations for LiveAgent

-   Actio
-   ActiveCampaign
-   Adobe Commerce

See All

1%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira

See LiveAgent Screenshots

[### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/)

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Starting Price: $9.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Zoho Desk

-   Account Management
-   Activity Dashboard
-   API

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

92%

Unique Integrations for Zoho Desk

-   Aircall
-   Alegra
-   APPSeCONNECT

See All

8%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Teams
-   Zoho Analytics

See All

See Zoho Desk Screenshots

[### JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)

4.5

[(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)

Starting Price: $20.00 per month

Free trial

Free version

Starting Price: $20.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for JIRA Service Management

-   Access Controls/Permissions
-   Alerts/Escalation
-   Alerts/Notifications

See All

8%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management
-   Real-Time Chat
-   Real-Time Monitoring

See All

### Integrations Comparison

95%

Unique Integrations for JIRA Service Management

-   8x8 Contact Center
-   Asana
-   BigGantt

See All

5%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft 365
-   Microsoft Outlook

See JIRA Service Management Screenshots

[### ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/)

4.4

[(152)](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

96%

Unique Features for ServiceNow Customer Service Management

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Escalation

See All

4%

Shared Features with ManageEngine ServiceDesk Plus

-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

83%

Unique Integrations for ServiceNow Customer Service Management

-   3CLogic
-   Bright Pattern
-   Five9

See All

17%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Teams

See ServiceNow Customer Service Management Screenshots

[### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/)

4.4

[(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

Starting Price: $50.00 per month

Free trial

Free version

Starting Price: $50.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Dynamics 365

-   Accounts Receivable
-   Asset Lifecycle Management
-   Billing & Invoicing

See All

2%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management

### Integrations Comparison

88%

Unique Integrations for Dynamics 365

-   ADP Workforce Now
-   airSlate SignNow
-   Ameyo

See All

13%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Microsoft 365
-   Microsoft Outlook
-   Microsoft Teams

See Dynamics 365 Screenshots

[### OTRS](https://www.softwareadvice.com/crm/otrs-profile/)

4.4

[(96)](https://www.softwareadvice.com/crm/otrs-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

95%

Unique Features for OTRS

-   Access Controls/Permissions
-   Activity Tracking
-   Alerts/Escalation

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

80%

Unique Integrations for OTRS

-   baramundi Management Suite
-   Bugzilla
-   Confluence

See All

20%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Teams

See OTRS Screenshots

[### Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/)

4.1

[(524)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

93%

Unique Features for Agile CRM

-   Activity Dashboard
-   Alerts/Escalation
-   Automated Publishing

See All

7%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management
-   Document Storage
-   Support Ticket Management

See All

### Integrations Comparison

100%

Unique Integrations for Agile CRM

-   Adobe Commerce
-   Drupal
-   Drupal Commerce

See All

0%

Shared Integrations with ManageEngine ServiceDesk Plus

-   No shared integrations

See Agile CRM Screenshots

[### TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/)

4.5

[(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for TeamSupport

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

8%

Shared Features with ManageEngine ServiceDesk Plus

-   Content Library
-   Document Storage
-   Real-Time Chat

See All

### Integrations Comparison

87%

Unique Integrations for TeamSupport

-   Beanstalk
-   Customer Thermometer
-   Dropbox Business

See All

13%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft 365
-   Microsoft Outlook

See All

See TeamSupport Screenshots

## Popular ManageEngine ServiceDesk Plus Comparisons

[Freshservice vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/manageengine-servicedesk-plus/)[Freshdesk vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/crm/freshdesk-profile/vs/manageengine-servicedesk-plus/)[LiveAgent vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/crm/liveagent-profile/vs/manageengine-servicedesk-plus/)[Zendesk Suite vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/compare/26892-Zendesk/vs/360387-manageengine-servicedesk-plus/)

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