---
title: "Best 15 ManageEngine ServiceDesk Plus  Alternatives in 2026 - Software Advice"
description: "Find the top ManageEngine ServiceDesk Plus Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business."
source_url: "https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/alternatives/"
page_type: "alternatives"
language: "en"
---

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ManageEngine ServiceDesk Plus Alternatives

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)[Reviews](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Alternatives

# Best 15 ManageEngine ServiceDesk Plus Alternatives

ManageEngine ServiceDesk Plus

4.4

[(234)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Starting Price: $16.00 per month

Free trial

Free version

Find your perfect match

Speak directly with a specialist to match alternatives to your budget and needs.

On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top ManageEngine ServiceDesk Plus Alternatives

Main Product

ManageEngine ServiceDesk Plus

4.4

[(234)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Ratings Breakdown

-   4.27Ease of use
-   4.31Value for money
-   4.21Customer support
-   4.39Functionality

Pricing

Starting at $16.00 per month

Get Price

Top Alternative

NinjaOne

4.7

[(298)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.60Value for money
-   4.67Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Top Alternative

Zendesk Suite

4.4

[(4094)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

Supportbench

4.8

[(131)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.80Value for money
-   4.83Customer support
-   4.73Functionality

Pricing

Starting at $32.00 per month

Get Price

Top Alternative

Freshdesk

4.5

[(3487)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.41Value for money
-   4.49Customer support
-   4.34Functionality

Pricing

Starting at $19.00 per month

Get Price

Top Alternative

Milvus

4.8

[(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews)

Ratings Breakdown

-   4.79Ease of use
-   4.66Value for money
-   4.66Customer support
-   4.66Functionality

Pricing

Starting at R$35.00 per month

Get Price

## ManageEngine ServiceDesk Plus Alternatives

[### NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.7

[(298)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

97%

Unique Features for NinjaOne

-   Activity Tracking
-   Alerts/Escalation
-   Alerts/Notifications

See All

3%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Real-Time Monitoring

### Integrations Comparison

98%

Unique Integrations for NinjaOne

-   3CX
-   Acronis Cyber Protect
-   Acronis Cyber Protect Cloud

See All

2%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Outlook
-   Microsoft Teams

See NinjaOne Screenshots

[### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4094)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

93%

Unique Features for Zendesk Suite

-   Account Management
-   Activity Dashboard
-   Archiving & Retention

See All

7%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Monitoring
-   Service Reporting
-   Support Ticket Management

See All

### Integrations Comparison

98%

Unique Integrations for Zendesk Suite

-   123FormBuilder
-   3CLogic
-   ActiveCampaign

See All

3%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   ManageEngine ADManager Plus
-   ManageEngine Endpoint Central

See All

See Zendesk Suite Screenshots

[### Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/)

4.8

[(131)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)

Starting Price: $32.00 per month

Free trial

Free version

Starting Price: $32.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Supportbench

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

85%

Unique Integrations for Supportbench

-   Harvest
-   HubSpot CRM
-   Linear

See All

15%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Teams

See Supportbench Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3487)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Freshdesk

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Monitoring
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

94%

Unique Integrations for Freshdesk

-   Airtable
-   Asana
-   Bitrix24

See All

6%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Outlook
-   Microsoft Teams

See Freshdesk Screenshots

[### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/)

4.8

[(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews)

Starting Price: R$35.00 per month

Free trial

Free version

Starting Price: R$35.00 per month

Free trial

Free version

### Features Comparison

89%

Unique Features for Milvus

-   Access Controls/Permissions
-   Alerts/Escalation
-   Alerts/Notifications

See All

11%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Real-Time Monitoring
-   Support Ticket Management

See All

### Integrations Comparison

100%

Unique Integrations for Milvus

-   WhatsApp

0%

Shared Integrations with ManageEngine ServiceDesk Plus

-   No shared integrations

See Milvus Screenshots

[### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

4.6

[(803)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for Freshservice

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot

See All

10%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management
-   Incident Reporting
-   Real-Time Chat

See All

### Integrations Comparison

94%

Unique Integrations for Freshservice

-   ADP Workforce Now
-   Amazon Redshift
-   Azure DevOps Server

See All

6%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   ManageEngine Endpoint Central
-   Microsoft 365

See All

See Freshservice Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1789)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for LiveAgent

-   Account Management
-   Agent Interface
-   Alerts/Escalation

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Monitoring
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

100%

Unique Integrations for LiveAgent

-   3CX
-   Customer Portal

0%

Shared Integrations with ManageEngine ServiceDesk Plus

-   No shared integrations

See LiveAgent Screenshots

[### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/)

4.5

[(2216)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Starting Price: $9.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Zoho Desk

-   Account Management
-   Activity Dashboard
-   Analytics

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

93%

Unique Integrations for Zoho Desk

-   3CX
-   Action1
-   Agentic AI

See All

7%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft Outlook
-   Microsoft Teams

See All

See Zoho Desk Screenshots

[### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1728)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for LiveChat

-   Activity Dashboard
-   Alerts/Escalation
-   Alerts/Notifications

See All

8%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Storage
-   Real-Time Chat
-   Real-Time Monitoring

See All

### Integrations Comparison

99%

Unique Integrations for LiveChat

-   1CRM
-   1Password
-   2way

See All

1%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira

See LiveChat Screenshots

[### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.5

[(523)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Starting Price: $89.00 per month

Free trial

Free version

Starting Price: $89.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for SysAid

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Escalation

See All

10%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Storage
-   Real-Time Chat
-   Real-Time Monitoring

See All

### Integrations Comparison

96%

Unique Integrations for SysAid

-   Asana
-   Azure Portal
-   CAS

See All

4%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Microsoft Teams

See SysAid Screenshots

[### JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)

4.5

[(779)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)

Starting Price: $20.00 per month

Free trial

Free version

Starting Price: $20.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for JIRA Service Management

-   Access Controls/Permissions
-   Alerts/Escalation
-   Alerts/Notifications

See All

8%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management
-   Real-Time Chat
-   Real-Time Monitoring

See All

### Integrations Comparison

95%

Unique Integrations for JIRA Service Management

-   8x8 Contact Center
-   Admin Tools for Jira
-   Apwide Golive

See All

5%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Jira
-   Microsoft 365
-   Microsoft Outlook

See JIRA Service Management Screenshots

[### TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/)

4.4

[(170)](https://www.softwareadvice.com/project-management/teamdynamix-profile/reviews/)

Starting Price: $1.00 per year

Free trial

Free version

Starting Price: $1.00 per year

Free trial

Free version

### Features Comparison

95%

Unique Features for TeamDynamix

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Storage
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

0%

Unique Integrations for TeamDynamix

-   No unique integrations

0%

Shared Integrations with ManageEngine ServiceDesk Plus

-   No shared integrations

See TeamDynamix Screenshots

[### Remote Monitoring and Management](https://www.softwareadvice.com/help-desk/atera-profile/)

4.5

[(461)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)

Starting Price: $129.00 per month

Free trial

Free version

Starting Price: $129.00 per month

Free trial

Free version

### Features Comparison

93%

Unique Features for Remote Monitoring and Management

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Notifications

See All

7%

Shared Features with ManageEngine ServiceDesk Plus

-   Document Management
-   Real-Time Monitoring
-   Support Ticket Management

See All

### Integrations Comparison

96%

Unique Integrations for Remote Monitoring and Management

-   Acronis Cyber Protect
-   Acronis Cyber Protect Cloud
-   AnyDesk

See All

4%

Shared Integrations with ManageEngine ServiceDesk Plus

-   Microsoft Outlook
-   Microsoft Teams

See Remote Monitoring and Management Screenshots

[### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Starting Price: $24.17 per month

Free trial

Free version

Starting Price: $24.17 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Tidio

-   Activity Tracking
-   AI/Machine Learning
-   Alerts/Escalation

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Real-Time Monitoring
-   Ticket Management

### Integrations Comparison

100%

Unique Integrations for Tidio

-   Adobe Commerce
-   Agile CRM
-   BigCommerce

See All

0%

Shared Integrations with ManageEngine ServiceDesk Plus

-   No shared integrations

See Tidio Screenshots

[### BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

4.7

[(145)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for BOSSDesk

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot

See All

5%

Shared Features with ManageEngine ServiceDesk Plus

-   Real-Time Chat
-   Support Ticket Management
-   Ticket Management

### Integrations Comparison

100%

Unique Integrations for BOSSDesk

-   ChatGPT
-   TeamViewer ONE
-   Zapier

0%

Shared Integrations with ManageEngine ServiceDesk Plus

-   No shared integrations

See BOSSDesk Screenshots

## Popular ManageEngine ServiceDesk Plus Comparisons

[Freshdesk vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/crm/freshdesk-profile/vs/manageengine-servicedesk-plus/)[Zendesk Suite vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/compare/26892-Zendesk/vs/360387-manageengine-servicedesk-plus/)[Milvus vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/vs/milvus/)[Freshservice vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/manageengine-servicedesk-plus/)

Still Not Sure?

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