# ManageEngine ServiceDesk Plus vs Motadata ServiceOps - 2026 Comparison - Software Advice

> ManageEngine ServiceDesk Plus vs Motadata ServiceOps - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/vs/motadata

---

[Home](https://www.softwareadvice.com/)

/

[Asset Tracking Software](https://www.softwareadvice.com/cmms/asset-tracking-comparison/)

/

ManageEngine ServiceDesk Plus vs Motadata ServiceOps

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 2, 2026

# ManageEngine ServiceDesk Plus vs. Motadata ServiceOps: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 2, 2026

# ManageEngine ServiceDesk Plus vs. Motadata ServiceOps: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

[ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Starting Price

$16.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses ManageEngine ServiceDesk Plus

Based on 231 reviews

-   Most common industries: IT & Software Development (23%), Finance & Accounting (16%) and Health & Medicine (7%)
-   Top use cases: Help Desk (25%), IT Ticketing Systems (21%) and Service Desk (13%)

75% of users recommend this product

[](https://www.softwareadvice.com/change-management/motadata-profile/)

[Motadata ServiceOps](https://www.softwareadvice.com/change-management/motadata-profile/)

4.6

[(50)](https://www.softwareadvice.com/change-management/motadata-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Motadata ServiceOps

Based on 50 reviews

-   Top use cases: IT Asset Management (22%), ITSM (20%) and Incident Management (18%)

73% of users recommend this product

[](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

ManageEngine ServiceDesk Plus

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

[](https://www.softwareadvice.com/change-management/motadata-profile/)

Motadata ServiceOps

4.6

[(50)](https://www.softwareadvice.com/change-management/motadata-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.4

Based on 231 reviews

Ease of use

4.3

Value for money

4.3

Customer support

4.2

Functionality

4.4

4.6

Based on 50 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 281 reviews from Asset Tracking

* * *

Activity Tracking

N/A

Alerts/Escalation

4.3

Alerts/Notifications

N/A

Automated Routing

4.3

Collaboration Tools

4.4

Configuration Management

N/A

Activity Tracking

5.0

Alerts/Escalation

5.0

Alerts/Notifications

5.0

Automated Routing

N/A

Collaboration Tools

N/A

Configuration Management

4.5

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ManageEngine ADSelfService PlusNot enough reviews

](https://www.softwareadvice.com/mobility/manageengine-adselfservice-plus-profile/)[

ManageEngine Endpoint CentralNot enough reviews

](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)[

Microsoft OutlookNot enough reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)

## Reviews

* * *

YK

Yurii K.Technical Support SpecialistNon-Profit Organization Management, 501-1000 employees

"It's not only good for ticket management, it's also good for creating reports and asset tracking."

Apr 9, 2026

VR

Verified ReviewerSystem AdministratorInsurance, 201-500 employees

"Occasional bugs can slow things down, and updates sometimes change things without clear explanation"

May 5, 2026

PC

Perin C.IT Support SpecialistInformation Technology and Services, 51-200 employees

"It is particularly valued for its automation capabilities, self-service portal, and detailed analytics."

Jul 4, 2024

SK

Sai Kumar K.Sr Technical Support engineerReal Estate, 501-1000 employees

"difficult to install the Motadata Agent on MAC devices."

Nov 18, 2024

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Freshservice vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/manageengine-servicedesk-plus/)[Freshdesk vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/crm/freshdesk-profile/vs/manageengine-servicedesk-plus/)[ACMP Suite vs Motadata ServiceOps](https://www.softwareadvice.com/inventory-management/acmp-suite-profile/vs/motadata/)[Wasp Asset vs Motadata ServiceOps](https://www.softwareadvice.com/cmms/assetcloud-profile/vs/motadata/)

ManageEngine ServiceDesk Plus vs Motadata ServiceOps - 2026 Comparison - Software Advice