N-sight vs N-central
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
3.5 / 5
Value for Money
4.1 / 5
3.6 / 5
Customer Support
4 / 5
3.2 / 5
Functionality
4.4 / 5
4 / 5
Last Review Written
September 8, 2024
June 18, 2024
Pros/Cons
Pros
- I like that everything is so nicely sorted out. All issues are clearly visible, and the Wall-chart is amazing.
- What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.
- SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients.
Cons
- Alert status is always green or red, there's no functionality to have a "low priority issue", so I have to treat every failed check as a possible emergency.
- They refused my cancellation and have continued to bill. From their NetSuite: The cancellation has been submitted.
- After losing one of my larger users, the flat rate platform fee made the overall cost a bit much for the remaining users.
Pros
- I have been extremely impressed with N-Central management's willingness to help ensure our deployment is successful.
- It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.
- NCentral's features and automation capabilities are awesome, also the price is a really good deal.
Cons
- Support has been very hit or miss and lately they have fallen into the "Miss" category. We had an issue where monitored services of a device were disappearing.
- They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
- After using it for 3 years, N-Able was a frustrating experience.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
