NetSupport Manager
About NetSupport Manager
NetSupport Manager Pricing
Contact NetSupport for pricing details.
Starting price:
£10.00 one time
Free trial:
Available
Free version:
Not Available
Other Top Recommended Help Desk Software
Most Helpful Reviews for NetSupport Manager
1 - 5 of 27 Reviews
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2017
Amazing and feature rich.
The amount of features available is amazing. Made remote support a breeze for our environment. Easily the best.
CONSDeploying takes a bit to figure out. Support is very helpful but would love to see an easier way for the silent deploy.
Wayne
Plastics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
NetSupport Manager 12.7
The ability to manage our entire UK SCADA system from the comfort of my office without the need to travel
PROSBeing able to visualise the computers in real time
CONSDeployment of the software can be difficult to install if computers are located in a remote location.
Reason for choosing NetSupport Manager
Because the pricing and licencing system of Team viewer was expensive and not practicable compared to NetSupport and also lacks options available in NetSupport which I preferred
Daniel
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed August 2022
Good for Managing Devices on a Local Network
It's reliable and gets the job done. It's also inexpensive.
CONSPeer to peer connections have their limits. This is not the best tool if the device is remote from your network.
Amy
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Just what we needed!
NetSupport allows us to break classrooms into a pool of users. We chose NetSupport because it allows us to view classrooms by the user's login name vs the machine name. This has helped by being able to quickly identify which machine to connect to and allow for efficient support.
CONSThe only improvement I could see if having to manually update the list by users but we understand why we need to add to the list for user mode.
Reasons for switching to NetSupport Manager
We needed the availability to see our virtual machines by the username and not the machine name.
Joel
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
NetSupport RULES!
I was introduced to NetSupport more than 15 years ago by a vendor we engaged to provide a new common-use platform for an airport ServiceTec was providing managed IT services for. I was immediately struck with the ease and amount of control NetSupport provided for the installation of the new platform. As we continued to add devices and eventually other mission-critical systems to our network, NetSupport proved its scale-ability again and again. When we had questions, their tech support was right there to give us answers. NetSupport cares about you as a partner. I've always been impressed that I do business with an individual as well as a valued partner. NetSupport makes my job easier to do!
PROSNetSupport is a complete suite of management tools for your network. NetSupport installs easily on individual clients giving you control and access from anywhere in the world. NetSupport will enable you to monitor and/or control individual devices or groups of devices depending on your setup. Technical support is world class, you really ARE important to them. As a client, you're not just a name, you're a partner.
CONSHonestly, this is a hard one for me, over the past 15 years I've used NetSupport, I've never had an occasion to be dissatisfied.
