Nextiva has amazing customer service and offers the best value for the service
Nextiva is a great value and they offer tremendous customer support.
Nextiva's customer service is extraordinary. It is the best thing about the company. When you have a question, need to add/drop services, need to change billing info -- anything --- they are immediately responsive and after years of doing business with Nextiva I think I can safely say that their employees are crazy happy - from tech support to accounting to customer service! I have used several VoIP providers, for onshore and offshore dialing, and Nextiva has the most consistent high quality of calls at the best dollar value. Combined with their service, there is no other company that equals them!
Nextiva could use an update on their call center user interface. It is outdated but that does not diminish the great features and usability.