About Nimble

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

1,693 Reviews of Nimble

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(893)

893

4 stars

(613)

613

3 stars

(162)

162

2 stars

(28)

28

1 stars

(16)

16

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1693 results

November 2021

User Profile Picture

Tolu from TAIG

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

An easy tool for managing my contacts

I like the features of Nimble and is one of the best CRM tools out there. Its integration with Google workspace and Microsoft 365 is really cool, but its integration with Facebook and LinkedIn isn't as good as it used to be. The interface is intuitive and when it comes it to prospecting and finding new contacts, it is one of my favourite tool.

Pros

Easy integration with Google workspace and Microsoft 365 Easily import data from excel, gmail, outlook and some social media sites like twitter, LinkedIN Easily add new contacts from across the web Provides me all the data I need about my contacts like finding a social media profile match and other details that can help me prospect better to new clients. It keeps all the communication that I have with my contact so I can easily find pout what stage of negotiations I am in with a new client. I like that the today dashboard is widget-based, as I can easily customise it to suit to my working needs.

Cons

I could easily link my Facebook account to Nimble and message my contacts directly from Nimble but this feature isn't available anymore. It exports my data and sends it to my email. I believe it should give me the option to have it downloaded straight to my system not just only sending to my mail. There is a limit to the numbers of contact I can store on nimble

December 2021

Eric from The Levine Firm

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2021

The best in the industry

This software had solved a problem for us because we have never had a specific protocol for contact lost development. This helps us save so much time and it works better than our old contact database software.

Pros

We used to use “old school” contact management development techniques until we found Nimble. We believe this software gives us an edge over our competition.

Cons

I wish it was law firm specific but it suits our needs and performs well for us.

December 2021

User Profile Picture

ALPER from Sigma Consultancy

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2021

Great Product

I have been using Nimble for customer relationship management software. Apart from the price, I can say that it is best among other in the industry.

Pros

* Performance is really amazing. You can get response without waiting. * Monitoring application is great * Reporting is satisfied, * Customer service quality is good. They can give you responses in hours, * Also technical support quality is good.

Cons

* Unfortunately the price is very high. * User interface could be better.

December 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2021

Contact Management Across the Board

Pros

This integrates seamlessly with Microsoft 365. I love that all of my contacts are in one place. I also love that I can customize my dashboard - different businesses have different needs, and I feel like I've been able to customize my experience to perfectly suit what I'm doing.

Cons

I like that this is integrated with just about everything, but some integrations work better than others... For example, although we have several social media accounts, we can only choose one at a time. It's little frustrations like this that take time out of my day.

January 2022

thabang from xlots

Company Size: 201-500 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2022

on the move sales

well organized and easy to use software. Its simply excellent

Pros

easy to use software, manage and track all your sales even when on the move. Understandable and user-friendly

Cons

I think its a bit expensive for everyone in the market to afford it