--- title: "Nimble Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Nimble. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Nimble is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/nimble-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Nimble](https://www.softwareadvice.com/help-desk/nimble-profile/) / Nimble Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/nimble-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/nimble-profile/alternatives/) # Nimble User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 1,868 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 990 reviews (53%) - 4 stars: 666 reviews (36%) - 3 stars: 169 reviews (9%) - 2 stars: 27 reviews (1%) - 1 star: 16 reviews (1%) ### Most mentioned pros - My favorite thing about nimble was the customer support and ease of use the task tracking email management was all top-notch worth every penny - Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. - I also like the fact that I can add notes to a record, update deal status and access social handles. ### Most mentioned cons - I dislike pricing because there are cheaper options you can consider; in fact, some are free. - Kind of expensive compared to other options. - I do not like that the program incorporates a long list of recommendations or FAQs, in some cases the data is monotonous. ## Nimble customer reviews Showing reviews 1-25 of 1,868 (page 1). ### Still a useful tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Ease of use. Intuitive and provides on-the-go utilization which is helpful when out in the field or not near my PC. #### Cons There are other lead apps which do provide more team communication. Not as widely used by my colleagues. --- ### Let Nimble be your first step to CRM; Minimal by design. - Overall rating: 5/5 - Reviewer: Jaime M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have received gift of time through workflow automations enhanced by Nimble. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management. It is the solution we built around our challenges. Can be customized to suit the unique aspects of our business. #### Cons The few challenges we encountered at preliminary stages were well taken care of by the experienced team of experts. They are highly responsive. #### Reasons for switching to Nimble Brevo was cheaper but features were very confusing. Also, the updates was not regularly done. --- ### The data comes to life. - Overall rating: 5/5 - Reviewer: Theresa G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Nimble has been a really good tool for engagement tracking and reporting. The reporting feature includes graphs that make the data come to life. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble has a robust reporting system that helps us track our customers and filter by their unique qualities. #### Cons Registrations require people to login which we prefer they could click a link and submit registrations without needing to jump through loop holes. --- ### Track major progress points that must be reached to achieve success. - Overall rating: 5/5 - Reviewer: Victor H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Trackable emails makes this platform quite reliable and secure. Go for it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It automatically gives a unified contact data simplifying our work. It also makes it easy to locate contact information and team's interactions history. I also like the fact that I can add notes to a record, update deal status and access social handles. #### Cons Nimble is not very organized. It makes it hard to send group emails to my contact lists since it is hard to load all of them at once. #### Reasons for switching to Nimble I wanted to test new solutions in the market. --- ### Making customer relationship management a breeze and exciting experience - Overall rating: 5/5 - Reviewer: Tawanda S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others #### Cons Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages #### Reasons for choosing Nimble We picked Nimble because of the positive reviews it was getting from previous users --- ### A Social CRM that Seem Too Good To Be True (and is not) - Overall rating: 2/5 - Reviewer: Juan M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases as it claims. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It counts with basic CRM functionalities. It integrates some of leads data from different social channels #### Cons Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver. Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team. #### Reasons for switching to Nimble We needed a CRM that allow us to improve our prospecting and lead enrichment process --- ### Best tool that makes delivery of service to customer simple, easy and effective. - Overall rating: 4/5 - Reviewer: Edwin O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has helped me a lot in interacting with my customers thereby tracking the relationships between each other and mostly it has helped in securely storing information about my customers . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros First this software not only helps in customer delivery but also it helps in storage and track of customer details where they are the relationships and what they ae doing. Next the layout of this nimble is not only nice and simple but also it has no difficulty in learning. Lastly it does not only track but keeps history of the last customer you interacted with. #### Cons Since I have not used for a long time, it is hard for me to say negative side of this software but there is this issue that it requires to reload the page every time I use the shortcut to move back. #### Reasons for choosing Nimble It is because its best for customer delivery and most importantly its pricing option is favorable. --- ### Organization at Your finger tips - Overall rating: 4/5 - Reviewer: DENNIS A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Nimble for close to one year has been exhilarating. Arranging my tasks and duties has turned out to be an interesting part of my daily routine thanks to Nimble. I would definitely advise any serious and focused manager or organizer to use the software for better outcomes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble is an excitingly easy software to install, use and set up for use. It comes as a very important tool to organize various tasks about the operations of the organization and employees. The user interface is attractive and makes managing tasks an interesting task always Incase of any mishaps or faults, the support team of Nimble is always ready to respond to clients' needs and questions and address them appropriately. This is one very strong bargaining point for its developer. #### Cons The software needs to provide NFS or CIFS straight from storage and omit the need to have multiple fragmented file servers. Otherwise, the Software is perfectly in order. #### Reasons for choosing Nimble It is easy, cheaper and readily available. Furthermore, the output is tangible and perfect. --- ### What I think about Nimble - Overall rating: 4/5 - Reviewer: Joel B. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online. Due to the removal of API access to CRM tools by both LinkedIn and Facebook, this is very crucial. I also frequently use the group chat and email tracking. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is simple to use with a small learning curve that makes it easy to switch from other CRM software to Nimble #### Cons Nimble costs a lot of money. I understand how incredibly helpful the software is but a little reduction of their prices can help onboard more users. #### Reasons for switching to Nimble Automation was mainly the issue for me. I would want to be able to generate sequences more automatically, but I was constrained by the time allotted for completion. I attempted to learn more about it, but I don't have the opportunity to change that aspect, so I didn't have the correct experience. --- ### Nimble review - Overall rating: 4/5 - Reviewer: Alex A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had a good experience overall with nimble, I would highly recommend it to all my friends and fellow colleagues #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favorite thing about nimble was the customer support and ease of use the task tracking email management was all top-notch worth every penny #### Cons How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that. It was super helpful. --- ### A Simple CRM for Designers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Nimble is a straightforward CRM tool that helps designers manage client relationships and communication easily, but it may not provide all the advanced functionalities needed for larger, multi-faceted design projects or extensive collaboration. It’s best suited for designers who prefer simplicity and efficiency over complex project management features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems. #### Cons It lacks some advanced features that might benefit designers working on larger teams or more complex projects, such as detailed project tracking or advanced reporting tools. The social media integration is helpful but can sometimes feel limited in scope for designers who need more robust tools for content management. --- ### Nimble...pretty solid CRM - Overall rating: 4/5 - Reviewer: Scott A. G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nimble is able to keep track of, organize, schedule, and prioritize a vast number of contacts, prospects, clients, and colleagues which I would not otherwise be able to do effectively. The interface presents a wealth of information about each of the entries and is customizable, so I can choose what is most important to see and what is not. I like the social media search features, which have been steadily improving, as they provide multiple opportunities and reasons for regular contact. Being able to create email templates is also a big time saver, especially when making several new contacts a week. And these same templates make it much easier to keep in regular contact as each prospect is funneled toward the ultimate goal of becoming a client. #### Cons I've struggled with some of the manual features of social media integration within Nimble. When Nimble auto-detects a social media profile (or profiles), the integration is much more useful. If I have to input the address for the social media profile manually, then the integration is much more bare-bones. One of the features of Nimble that can be useful is a calendar integration that prompts for information regarding what was useful during a particular event. However, this integration very often asks about personal calendar events which have no bearing on customer relations and are not very useful for business building. I have not yet figures out how to select which calendar events should receive these post event prompts and which ones should not. So, this particular calendar integration has become somewhat instrusive and not easily mitigated. --- ### Nimble from a Person who is not techie - Overall rating: 5/5 - Reviewer: Debbie N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps keep teams organized and ensures tasks are completed on time. Improved Communications: Nimble makes it easy for teams to communicate with each other. It provides an integrated messaging platform and allows users to have conversations in real-time. By streamlining collaboration and automating processes, Nimble can help teams increase their productivity. It makes it easier to identify and address bottlenecks, which can lead to improved efficiency and performance.Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. Nimble provides powerful tools to help you track customer interactions and sales pipelines in real-time. Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. Nimble offers customizable reporting and dashboard options to give you complete visibility into your sales and customer data. Nimble’s highly intuitive user interface makes it easy to use and navigate, even for those with limited technical expertise. Service, Support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes. #### Cons Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms. --- ### The best contact management app to help you become more productive - Overall rating: 5/5 - Reviewer: ibrahem m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered You can use several smart devices at the same time or be a person who likes to change his phone every once in a while and your contact lists are indispensable on any device. You do not want to lose any number registered on your phone, which is what the Nimble contact management application does as a basic task, with the possibility of deleting duplicate names and purifying and classifying the list.In addition, you can easily classify, filter and modify your mobile contact lists and then export them in several formats or send them to another mobile you use. It is very excellent in contact management tools and is preferred by entrepreneurs as well in recording data and phone numbers and reusing it in social media platforms and advertisements. There are several advantages that prompt you to use the Nimble application to manage contacts on your mobile phone now. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is the right application for you as it allows you to store all your contacts under one umbrella. #### Cons Unfortunately, it is not a completely free app --- ### Great Social CRM system for industry experts, consultants and coaches - Overall rating: 5/5 - Reviewer: Richard T. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easily keep track of important relationships. Reminders to stay in touch with people. Strong integration with Google Apps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion. In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships. #### Cons The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access. The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more. #### Vendor response Hi Richard, Thanks for sharing your feedback with us. :D We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble. At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API. However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn! Best, Olivia Replied June 2018 --- ### A must for any small business owner - Overall rating: 5/5 - Reviewer: Jeff P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have provided my clients with many options over the years relating to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the bells and whistles, Nimble has focused on the features that most sales and business people require to maintain, grow and nurture relationships. I highly recommend Nimble. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of use. Teams can easily adopt and use. Works with Gmail and Chrome Can create other rules within Zapier Great interface #### Cons Does not sync with other programs real efficiently. (For example, if I create a tag such as Newsletter to sync with my marketing automation system, if it's not done at the inception of creating the contact it will not sync. Not good. ) I also would like to see the ability to create an email signature with logo and links that is more robust than entering HTML code. It would also be nice it automatically created a contact in Google Contacts as well so you could easily sync both Nimble and Google Contacts. #### Vendor response Hi Jeff, Thanks so much for sharing your review of Nimble! We're very glad to hear that Nimble's ease of use helps you to share it with others. :) With regards to syncing contacts, have you checked out our integration with PieSync? This enables an automatic, two-way syncing of your contacts between Nimble and Google Contacts, as well as many other apps! Learn more here: http://help.piesync.com/connector-apps/nimble Having a more robust built-in email signature feature would be a great addition to Nimble, and we will be sure to share this with our Product team for consideration! If you have any questions, please feel free to reach out to care@nimble.com, and we'll be happy to assist! Replied December 2016 --- ### Great software that you should try - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered How to organize simple contacts and transactions. There are some benefits to using the Nimble application right now to get you to manage your phone's contacts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best aspect of this tool is that it is a contact builder that can easily record contacts on any social media site. It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships. #### Cons I dislike pricing because there are cheaper options you can consider; in fact, some are free. --- ### Simpler CRM management - Overall rating: 4/5 - Reviewer: Emma S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered It helps to have a better managed CRM and above all it has intelligently improved sales #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed. Its quality of operation has made my entire work team feel more satisfied with being able to have all the information on the same platform and more being so secure #### Cons I feel that they are very professional in all their operation and they are always attentive to the fact that the system is active, serving correctly --- ### Better for Relationships than E-Harmony!! - Overall rating: 5/5 - Reviewer: Casey J. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Nimble in the past to keep all of my notes and information in one easy to access location. As well, Nimble is great at creating and maintaining organize contacts, appointments, and email lists, all in one location. Nimble is also incredibly helpful at creating email campaigns. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This application is amazing at helping businesses manage their interactions with potential and recurring customers. Integrates seamlessly with other programs - in my experience Office 365, Hootsuite, Evernote - which makes getting work done that much quicker. Efficiency is the name of the game with Nimble, as showcased by several amazing features. My favorite time-saver has got to be Nimble's Email Signature Capture, which can pull text right from a lead's/client's email signature and adds it to their profile. As well, I have found the Pipeline Management feature to be helpful in zooming out and taking a macro-level look at interactions and transactions with potential customers. This means that every interaction with a client can provide some new meaningful data. #### Cons Like most things, this application is meant to make you more efficient. That means that while it will certainly help a nationwide sales survey potential leads, track interaction with customers, and create email campaigns, there are certainly some individuals who would find less usefulness with this software. I would recommend those users attempt the free trial to ensure Nimble is correct for them. #### Vendor response Hi Casey, Thank you for providing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to integrate your Office 365 email account to Nimble. After connecting your email to Nimble the last 90 days worth of emails will sync to Nimble and continue to sync moving forward. Nimble also enables users to connect and sync their Office 365 calendars to Nimble! The 14-day free trial enables users to test out Nimble and the abundance of features that it has to offer to ensure that Nimble is the best fit for them and their teams. -Olivia | Nimble Customer Success Ninja Replied September 2018 --- ### the BEST contact relationship management system by FAR! - and I have tried many. - Overall rating: 5/5 - Reviewer: David G. - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close. #### Cons The Deal Management aspect is really, really weak. Really. At the very least, allow us to create categories for pipelines. I mean, I have like 5 different types of deals. Each deal type needs its own custom pipeline because the processes are all different for each deal type. But we are given the ability to only have one pipeline, and somehow make all the different deal types work. Thats crazy :) #### Vendor response Hi David, Thanks for your review, and we are so glad that Nimble has been able to help you save time and energy managing your contact relationships! The ability to create multiple pipelines is definitely on our current roadmap, and we hope to implement this feature in 2018. Best Regards, Olivia Replied September 2017 --- ### Nimble 2021 review - Overall rating: 5/5 - Reviewer: Fidelis A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is great. The cost is good compared to other software. I can easily add anyone as my contact from social media platforms via a browser extension. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Nimble is a professional CRM software, great at integration with social media. On the dashboard, it has great features such as Deals, Events, Tasks, pipeline, Email Tracking, and stage funnel. The new contact features help me to have one-page information about my activities with my contacts including our chat history and social media channels. I can easily track my contacts and know when they open my sent emails. Nimble is convenient; I can use it on my phone or on my laptop. It's a fantastic CRM manager that gives us great tools to help us do our jobs better every day, such as automating our work schedules with a calendar, contact management, and the visualization of correspondence history and email in conjunction with different social networks so we can review them. It's easy to use, integrates with social media, and facilitates relationships. #### Cons I'd like to see a more relaxed and adjusted GUI to streamline different features, one of which is the ability to easily see priority contacts without having to open the entire database. Having the most up-to-date or important knowledge would be ideal; it would be a more intuitive method for our work, and we would save a significant amount of time. --- ### Business management at the level of organizations - Overall rating: 5/5 - Reviewer: Agustin F. - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Nimble software is a quality technological solution for business management. All in all, the investment of time and resources in this tool is worth it, since it offers numerous advantages to improve the efficiency and productivity of your company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like it because this software has tools such as Kanban boards, analysis dashboards, and other resources to help users plan and manage projects effectively. In addition, Nimble software also allows you to automate tasks such as sending and tracking emails, recording data, and performing other functions that require time and attention. #### Cons To use this tool effectively, it is necessary to invest some time in understanding its functionalities but it is still one of the best of its kind. --- ### Great when it connected to FB/Linkedin, tagging worked and we could trust the export to MailChimp - Overall rating: 4/5 - Reviewer: Kurt S. - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All the benefits are gone with no real connection to FB and Linkedin and that we cannot trust the tagging and export to MailChimp works. And I'm not sure that we are allowed to use your software when EU/GDPR General Data Protection Resolution will be enforced in May 2018. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning. #### Cons That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years. #### Vendor response Hi Kurt, Thanks for sharing your review of Nimble. I can assure that all feedback and feature requests, we receive have been shared with our Product team to further improve our CRM. Most of the key features we introduce have come from the feedback of our users, therefore, any feedback you give us is definitely taken into consideration. Although we are not always able to deliver on every feature request, all request are documented and shared with the team! I would love to understand more about the issues you are experiencing with tags and exporting contacts from Nimble to MailChimp, I'm sure any issues you are experiencing can be resolved by our Care Team! We would also be happy to share insight on how to use your LI/FB accounts with Nimble :) Additionally, we are compliant with all EU laws. View our Privacy Policy here: http://www.nimble.com/company/privacy/ Feel free to reach out to us at care@nimble.com where we can better assist. Best, - Samantha Replied September 2017 --- ### Nimble - Easy to Use, Awesome features - Overall rating: 5/5 - Reviewer: Ross K. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used unspecified for less than 2 years - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I use Nimble for the usual CRM features, lists, opportunities, Email, follow-ups. However, the key benefit for me is the ability to see contact's details in one place, see and send emails from within Nimble. See and share social media posts by person and more. Including scheduling. The really awesome feature is the new Nimble Smart App for Browsers. I'm Chrome a lot particularly in social media. The ability to highlight a person's name then Nimble builds a profile before your eyes based on their on-line presence is so useful and time saving. Then, I can add them to Nimble on the click of a button and edit the details. No need to open Nimble. Then, I can send them a message or add a note, task or opportunity. Again without going into Nimble itself. You can also do similar stuff from within Hootesuite. Nimble is so good at helping you build contact relationships in real time. It saves time because you can access so much from your browser or within Nimble itself. It has lots of connections. Nimble is a really great CRM if you want standard CRM features plus interactivity through social media. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Simple to set-up Intuitive to use "Today Page" gives you the quick of what is happening and what needs to happen. Nimble Smart App for Browsers Ability to add customise fields Mobile app useful when on the road. #### Cons Email is a little basic for formatting. Lack of link to Outlook Calendar Can't crate a report on Birthdays even they are displayed Can't set contacts as private. Despite these points I highly recommend Nimble for people wanting to proactively build relationships bases on the fullest possible information yet still use standard CRM features. #### Vendor response Thank you for the review, Ross! We appreciate having you as a Nimble user and advocate! Replied June 2015 --- ### The best prospecting tool I have ever used. - Overall rating: 4/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used unspecified for less than 2 years - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Full disclosure: SmartCloud is a Nimble partner and we have been since Nimble was in Beta. it is the CRM we use internally to support our own sales and marketing efforts and I really like it. Nimble has an attractive UI, it is deceptively simple and easy to use but really powerful. It is simply the best prospecting tool that I have ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Nimble is a SOCIAL CRM, it is built around social from the ground up and it gathers and imports contact data from all of the major social networks and your email, reducing the data input you need to do. The new Nimble Smart Widget will build a profile of a contact where ever you find it on the web, on social networking sites or just a name in a blog post, from that fragment of information Nimble builds a complete record of the contact based on their social media footprint, giving you a complete picture of who they are and what they do, and importing them into Nimble is then just a simple one click process. #### Cons For organisations and small teams with a longer sales cycle, where the relationship with the customer is the important factor, Nimble is ideal. Companies with a high volume of transactional sales might not find it as appropriate. Reporting could be stronger, but I understand that area of the application should be addressed shortly in an upcoming release. The ability to build a complete profile of a contact on the fly is the real differentiator and I would strongly recommend Nimble. #### Vendor response Mike, Thanks for taking the time to review us for the GetApp audience :) Cheers, Joseph Replied June 2015 ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/nimble-profile/reviews/?page=2) --- Nimble Reviews, Pros and Cons - 2026 Software Advice