--- title: "Nimble Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Nimble. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Nimble is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/nimble-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Nimble](https://www.softwareadvice.com/help-desk/nimble-profile/) / Nimble Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/nimble-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/nimble-profile/alternatives/) # Nimble User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 1,868 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 990 reviews (53%) - 4 stars: 666 reviews (36%) - 3 stars: 169 reviews (9%) - 2 stars: 27 reviews (1%) - 1 star: 16 reviews (1%) ### Most mentioned pros - My favorite thing about nimble was the customer support and ease of use the task tracking email management was all top-notch worth every penny - Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. - I also like the fact that I can add notes to a record, update deal status and access social handles. ### Most mentioned cons - I dislike pricing because there are cheaper options you can consider; in fact, some are free. - Kind of expensive compared to other options. - I do not like that the program incorporates a long list of recommendations or FAQs, in some cases the data is monotonous. ## Nimble customer reviews Showing reviews 1-25 of 1,868 (page 1). ### Still a useful tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Ease of use. Intuitive and provides on-the-go utilization which is helpful when out in the field or not near my PC. #### Cons There are other lead apps which do provide more team communication. Not as widely used by my colleagues. --- ### Let Nimble be your first step to CRM; Minimal by design. - Overall rating: 5/5 - Reviewer: Jaime M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have received gift of time through workflow automations enhanced by Nimble. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management. It is the solution we built around our challenges. Can be customized to suit the unique aspects of our business. #### Cons The few challenges we encountered at preliminary stages were well taken care of by the experienced team of experts. They are highly responsive. #### Reasons for switching to Nimble Brevo was cheaper but features were very confusing. Also, the updates was not regularly done. --- ### The data comes to life. - Overall rating: 5/5 - Reviewer: Theresa G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Nimble has been a really good tool for engagement tracking and reporting. The reporting feature includes graphs that make the data come to life. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble has a robust reporting system that helps us track our customers and filter by their unique qualities. #### Cons Registrations require people to login which we prefer they could click a link and submit registrations without needing to jump through loop holes. --- ### Track major progress points that must be reached to achieve success. - Overall rating: 5/5 - Reviewer: Victor H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Trackable emails makes this platform quite reliable and secure. Go for it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It automatically gives a unified contact data simplifying our work. It also makes it easy to locate contact information and team's interactions history. I also like the fact that I can add notes to a record, update deal status and access social handles. #### Cons Nimble is not very organized. It makes it hard to send group emails to my contact lists since it is hard to load all of them at once. #### Reasons for switching to Nimble I wanted to test new solutions in the market. --- ### Making customer relationship management a breeze and exciting experience - Overall rating: 5/5 - Reviewer: Tawanda S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others #### Cons Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages #### Reasons for choosing Nimble We picked Nimble because of the positive reviews it was getting from previous users --- ### A Social CRM that Seem Too Good To Be True (and is not) - Overall rating: 2/5 - Reviewer: Juan M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases as it claims. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It counts with basic CRM functionalities. It integrates some of leads data from different social channels #### Cons Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver. Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team. #### Reasons for switching to Nimble We needed a CRM that allow us to improve our prospecting and lead enrichment process --- ### Best tool that makes delivery of service to customer simple, easy and effective. - Overall rating: 4/5 - Reviewer: Edwin O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has helped me a lot in interacting with my customers thereby tracking the relationships between each other and mostly it has helped in securely storing information about my customers . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros First this software not only helps in customer delivery but also it helps in storage and track of customer details where they are the relationships and what they ae doing. Next the layout of this nimble is not only nice and simple but also it has no difficulty in learning. Lastly it does not only track but keeps history of the last customer you interacted with. #### Cons Since I have not used for a long time, it is hard for me to say negative side of this software but there is this issue that it requires to reload the page every time I use the shortcut to move back. #### Reasons for choosing Nimble It is because its best for customer delivery and most importantly its pricing option is favorable. --- ### Organization at Your finger tips - Overall rating: 4/5 - Reviewer: DENNIS A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Nimble for close to one year has been exhilarating. Arranging my tasks and duties has turned out to be an interesting part of my daily routine thanks to Nimble. I would definitely advise any serious and focused manager or organizer to use the software for better outcomes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble is an excitingly easy software to install, use and set up for use. It comes as a very important tool to organize various tasks about the operations of the organization and employees. The user interface is attractive and makes managing tasks an interesting task always Incase of any mishaps or faults, the support team of Nimble is always ready to respond to clients' needs and questions and address them appropriately. This is one very strong bargaining point for its developer. #### Cons The software needs to provide NFS or CIFS straight from storage and omit the need to have multiple fragmented file servers. Otherwise, the Software is perfectly in order. #### Reasons for choosing Nimble It is easy, cheaper and readily available. Furthermore, the output is tangible and perfect. --- ### Nimble review - Overall rating: 4/5 - Reviewer: Alex A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had a good experience overall with nimble, I would highly recommend it to all my friends and fellow colleagues #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favorite thing about nimble was the customer support and ease of use the task tracking email management was all top-notch worth every penny #### Cons How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that. It was super helpful. --- ### A Simple CRM for Designers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Nimble is a straightforward CRM tool that helps designers manage client relationships and communication easily, but it may not provide all the advanced functionalities needed for larger, multi-faceted design projects or extensive collaboration. It’s best suited for designers who prefer simplicity and efficiency over complex project management features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems. #### Cons It lacks some advanced features that might benefit designers working on larger teams or more complex projects, such as detailed project tracking or advanced reporting tools. The social media integration is helpful but can sometimes feel limited in scope for designers who need more robust tools for content management. --- ### Great software that you should try - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered How to organize simple contacts and transactions. There are some benefits to using the Nimble application right now to get you to manage your phone's contacts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best aspect of this tool is that it is a contact builder that can easily record contacts on any social media site. It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships. #### Cons I dislike pricing because there are cheaper options you can consider; in fact, some are free. --- ### Nimble...pretty solid CRM - Overall rating: 4/5 - Reviewer: Scott A. G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nimble is able to keep track of, organize, schedule, and prioritize a vast number of contacts, prospects, clients, and colleagues which I would not otherwise be able to do effectively. The interface presents a wealth of information about each of the entries and is customizable, so I can choose what is most important to see and what is not. I like the social media search features, which have been steadily improving, as they provide multiple opportunities and reasons for regular contact. Being able to create email templates is also a big time saver, especially when making several new contacts a week. And these same templates make it much easier to keep in regular contact as each prospect is funneled toward the ultimate goal of becoming a client. #### Cons I've struggled with some of the manual features of social media integration within Nimble. When Nimble auto-detects a social media profile (or profiles), the integration is much more useful. If I have to input the address for the social media profile manually, then the integration is much more bare-bones. One of the features of Nimble that can be useful is a calendar integration that prompts for information regarding what was useful during a particular event. However, this integration very often asks about personal calendar events which have no bearing on customer relations and are not very useful for business building. I have not yet figures out how to select which calendar events should receive these post event prompts and which ones should not. So, this particular calendar integration has become somewhat instrusive and not easily mitigated. --- ### Nimble from a Person who is not techie - Overall rating: 5/5 - Reviewer: Debbie N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps keep teams organized and ensures tasks are completed on time. Improved Communications: Nimble makes it easy for teams to communicate with each other. It provides an integrated messaging platform and allows users to have conversations in real-time. By streamlining collaboration and automating processes, Nimble can help teams increase their productivity. It makes it easier to identify and address bottlenecks, which can lead to improved efficiency and performance.Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. Nimble provides powerful tools to help you track customer interactions and sales pipelines in real-time. Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. Nimble offers customizable reporting and dashboard options to give you complete visibility into your sales and customer data. Nimble’s highly intuitive user interface makes it easy to use and navigate, even for those with limited technical expertise. Service, Support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes. #### Cons Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms. --- ### The best contact management app to help you become more productive - Overall rating: 5/5 - Reviewer: ibrahem m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered You can use several smart devices at the same time or be a person who likes to change his phone every once in a while and your contact lists are indispensable on any device. You do not want to lose any number registered on your phone, which is what the Nimble contact management application does as a basic task, with the possibility of deleting duplicate names and purifying and classifying the list.In addition, you can easily classify, filter and modify your mobile contact lists and then export them in several formats or send them to another mobile you use. It is very excellent in contact management tools and is preferred by entrepreneurs as well in recording data and phone numbers and reusing it in social media platforms and advertisements. There are several advantages that prompt you to use the Nimble application to manage contacts on your mobile phone now. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is the right application for you as it allows you to store all your contacts under one umbrella. #### Cons Unfortunately, it is not a completely free app --- ### Great Social CRM system for industry experts, consultants and coaches - Overall rating: 5/5 - Reviewer: Richard T. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easily keep track of important relationships. Reminders to stay in touch with people. Strong integration with Google Apps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion. In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships. #### Cons The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access. The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more. #### Vendor response Hi Richard, Thanks for sharing your feedback with us. :D We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble. At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API. However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn! Best, Olivia Replied June 2018 --- ### A must for any small business owner - Overall rating: 5/5 - Reviewer: Jeff P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have provided my clients with many options over the years relating to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the bells and whistles, Nimble has focused on the features that most sales and business people require to maintain, grow and nurture relationships. I highly recommend Nimble. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of use. Teams can easily adopt and use. Works with Gmail and Chrome Can create other rules within Zapier Great interface #### Cons Does not sync with other programs real efficiently. (For example, if I create a tag such as Newsletter to sync with my marketing automation system, if it's not done at the inception of creating the contact it will not sync. Not good. ) I also would like to see the ability to create an email signature with logo and links that is more robust than entering HTML code. It would also be nice it automatically created a contact in Google Contacts as well so you could easily sync both Nimble and Google Contacts. #### Vendor response Hi Jeff, Thanks so much for sharing your review of Nimble! We're very glad to hear that Nimble's ease of use helps you to share it with others. :) With regards to syncing contacts, have you checked out our integration with PieSync? This enables an automatic, two-way syncing of your contacts between Nimble and Google Contacts, as well as many other apps! Learn more here: http://help.piesync.com/connector-apps/nimble Having a more robust built-in email signature feature would be a great addition to Nimble, and we will be sure to share this with our Product team for consideration! If you have any questions, please feel free to reach out to care@nimble.com, and we'll be happy to assist! Replied December 2016 --- ### Social Media Interaction can be better - Overall rating: 5/5 - Reviewer: Okunade D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Nimble has helped me to manage my desk work properly but I believe there's always room for improvement, especially with the project management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software makes contact management simple and also social media integration provides actionable insights.Sending group messages and mass mailings with contact segmentation is what I love most because personally sending emails and constructing PowerPoint is my job but with nimble I rest assured that sending emails is quicker. The price is also inexpensive compared to its competitors. #### Cons Inability to track emails, while sending emails, especially mass mailing.Also, project management features need to be operated on so that people like me can enjoy the features better. --- ### Mixed results. Flawed, but still the best match for us. - Overall rating: 3/5 - Reviewer: Evan D. - Industry: Computer Software - Product usage: Used unspecified for less than 12 months - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business. Things we like: * Price point is reasonable * Automatic integration with gmail - communications over email with a contact show up with no extra work from us * Automatic integration with social media * Shared information with several people on our team * Reminders to stay in touch with people can be easily created at the same time the contact is created #### Cons I have a number of frustrations with ranging from small to moderate. They are: 1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one. 2) The Deals tracking tool has several deficiences: 2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.) 2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this. 2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually. 3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months. 4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway. --- ### Best Top Rated CRM - Overall rating: 5/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Imperatively unique platform! Best sales platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer relation management, Lead management and social media integration #### Cons User interface , nimble needs to enhance the user interface . #### Reasons for choosing Nimble Great CRM and sales leads --- ### Hands down the best contact manager there is! - Overall rating: 4/5 - Reviewer: Tamas J. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think I reviewed all notable CRM solutions suitable for SMB-s and single entrepreneurs - and Nimble is the best in overall. I think it's an important point that by focus CRMs can be divided into several subcategories: Nimble is mainly and mostly an outstanding contact manager. You can manage 1 pipeline, and get basic conversation reminders, but there are other tools more focusing on those and do a better job (but failing in many basic things). And to be honest, if you need many pipelines across teams with various stages and data, an automated google sheet will do a terrific job. What makes Nimble so great in contact management? Features mean only a theoretical solution, unless it's a quick and easy functionality, and this is where I haven't found any better. If you are looking for new prospects, or contacts on LinkedIn, or on the net, with the Nimble App you can add them with the right tags immediately. Company details are handled intelligently, duplications are easy to solve...much easier than elsewhere. And since the last big update, the search and segment became really awesome. You can really micro-target who you want to contact, it also works great for recruiting work or client care. There are some things that are there but less useful in practice, and there are a few that could be improved. The contact manager and search functionality are perfect. What I found impractical: All messages shown unstructured. In theory, it's good to see twitter, email etc in the same list, but in practice, if you get 50 e-mails/day it already becomes less of a home than your Outlook or Gmail inbox. Templates and group messages with Merge tags are great productivity boosts. I understand the concept of the recommendations on the dashboard..but never ever used anything from it. Could be improved: on the contact profiles, there is a lot of micro-clicking. The UI could be a little bit cleaner. Also, there could be more pipeline than 1. I guess that's it! Great Contact management CRM, I highly recommend it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Contact management, Nimble App, Search and segment options, templates with merge tags #### Cons only 1 pipeline #### Vendor response Hi Tamas, Thanks so much for submitting your detailed review and feedback for Nimble! We love to see our users taking full advantage of our contact management and messaging tools. :) Did you know that your Messages tab has sorting options? From within any folder, you may choose to display only email or Twitter, as well as only a specific email account, and only DM's or retweets! See screenshot: http://www.screencast.com/t/Fv55e9TyqoBg While we don't have an ETA to share at this time, having multiple pipelines for the Deals tab is definitely on our roadmap! Please keep an eye out for updates. ;) If you have any questions, please don't hesitate to reach out to us at care@nimble.com! Cheers, Replied December 2016 --- ### Marketing tools with Nimble - Overall rating: 5/5 - Reviewer: Nurul Saidah M. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers. #### Cons It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted. --- ### Nimble user review - Overall rating: 4/5 - Reviewer: Abdelkadir B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We utilize this tool to facilitate numerous sales transactions with partners throughout the globe. The platform ensures clear visibility by delivering the right message to the partner members. The tool is quite dynamic and adaptable overall. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Through a variety of methods, including email and the web, we have been able to reach potential customers more effectively. It features a reasonably straightforward, intuitive, and well-organized user interface, and it is a reasonably comprehensive CRM that combines other programs effectively. They provide reliable help that pays close attention to online inquiries. #### Cons It is excellent in every way, and as of right now, no problems with CRM have been discovered. however, I think it's better for small businesses than for large ones. --- ### Nimble: This Tool Can Boost Your Productivity and Efficiency. - Overall rating: 4/5 - Reviewer: Harsha S. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Nimble is a powerful tool that can greatly improve your business's customer relationships and workflow, making it a worthwhile investment for many organizations. Nimble offers a mobile app that allows you to access and manage your customer data on-the-go, ensuring that you can stay productive and responsive even when you're away from your desk. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nimble's ability to consolidate customer data from various sources into one easily accessible platform. This allowed me to quickly and effectively manage my customer relationships, resulting in better communication and increased productivity. Additionally, I may appreciate the software's intuitive interface and customizable dashboards, which can be tailored to suit my specific needs and preferences.And its ability to integrate with various third-party applications and tools, such as Gmail, Outlook, and Slack, among others. This allowed me to streamline my workflow and reduce the time spent switching between different tools and platforms. #### Cons One potential downside is that I personally find the pricing to be relatively high compared to other customer relationship management (CRM) tools on the market, but these are minor issues that can be overcome with a bit of investment and effort. Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of a learning curve before they can be fully utilized. --- ### One of The Best CRM Software in The Market - Overall rating: 5/5 - Reviewer: John Tayo K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Nimble is an Outstanding Software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The UI and UX design is outstanding. Easy to use, easy to navigate. I also love the fact that you can integrate other softwares such as Gmail, Microsoft office,... In my opinion I totally Love Nimble it works for me, totally. #### Cons There's nothing not to like about this software. Though it could be a little tricky for Newbies but they'll get used to it in no time. --- ### Nimble is one of the leading tool with various technologies in the global market - Overall rating: 4/5 - Reviewer: Laxman C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of access, user friendly interface, advanced features, speed of the service #### Cons No any issues as such. Keep the tool as it is ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/nimble-profile/reviews/?page=2) --- Nimble Reviews, Pros and Cons - 2026 Software Advice