NordLayer

RATING:

4.7

(29)

About NordLayer

NordLayer is a remote network access solution for modern companies, particularly suitable for SMBs searching for an effective and agile way to update legacy infrastructure and implement profound Secure Service Edge (SSE) practices. It’s easily customizable, allowing you to choose only those features that you need. Business transition to remote or hybrid work requires enhanced identity and device management control to protect company resources from internal and external threats. With NordLayer, IT teams can administrate security measures like user authentication and verification. This means employees can use multifactor or biometric authentication when connecting to your company’s network. Single Sign-On (SSO), compatible with other major service providers on the market...

NordLayer Pricing

Monthly subscription starts at $9 user/month. Yearly subscription starts at $7 user/month.

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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NordLayer Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for NordLayer

1 - 5 of 29 Reviews

User Profile

Mas Idayu

Verified reviewer

Oil & Energy, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2022

Remote workstation is great with NordLayer

PROS

iPhone, Android, Linux, and Macintosh are all supported devices for this VPN, which allowed me to run the same VPN across all of my gadgets and get an excellent connection. Even during a trial version, NordLayer offers the most reliable IP address selection from various countries.

CONS

Currently, the only details accessible are a detailed description of the remote device's CPU and RAM and its connection time. Counting the time spent on a machine or in a group over a given period is problematic. Last week, it was impossible to identify whose computers had been accessed.

Fred

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Fantastically easy to use but support not always helpful with backend issues

With all staff suddenly working remotely, we needed a secure option that allowed a dedicated gateway for remote staff to use. NordLayer allowed us to configure 50 staff easily and without any major disruption to business thanks to useful team admin interface and ease of setup/installation via the Windows and Linux client.

PROS

The online user interface and the software interface itself are easy enough for all staff to navigate, in particular admin can restrict settings within the app to ensure correct use and reduce tickets from staff having issues connecting.

CONS

Downtime on our dedicated UK Gateway has been frequent enough that we had to provision a backup server located in France which we end up using several times a month. Support not always helpful and tend to refer to basic troubleshooting when clearly a server issue.

Reason for choosing NordLayer

Based on a recommendation from a partner and our sister company were also making the switch to Nord at the time.

Reasons for switching to NordLayer

Went from having a small number of staff who needed remote access to the entire workforce and Nord was much easier to scale for the whole team.

Lawrence

E-Learning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed December 2022

Good VPN but lacking features and customisation

PROS

User interface is very simple and straightforward. Easy to install and deploy. Team management is also easy.

CONS

Having used NordVPN, it seems it has less features. Customer support is very unhelpful. When trying to use other protocols, they don't always work.

Chris

Package/Freight Delivery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Doesn't get in the way of your day today work

Excellent. Easy to setup. Easily forgotten once connected. I never think; will I be able to do my work today? Will I be able to complete my work before the VPN provider kicks me off my dedicated IP? I haven't needed to contact support. As far as I know, we've only had a handful of issues connecting which were solved by a local (home) router reboot.

PROS

We as a team love that NordLayer doesn't get in the way of our work. Previous VPN providers we used were constantly causing issues. Once connected to NordLayer's VPN, you forget that you are connected. This is, in our opinion exactly what a VPN should do.

CONS

The software delivers on everything we need. There's nothing to complain about.

Reason for choosing NordLayer

Good reputation, one of the team used it personally. The product seemed to suit our needs perfectly and it has.

Reasons for switching to NordLayer

PureVPN was rubbish. Constant disconnections. Slow traffic. Approximately 10pm every night you would loose connection. Once you got disconnected, you could only reconnect once support disconnected you. Which sometimes could be several hours wait. The disconnecting got so bad, that one of the devs at PureVPN gave me a beta version of their app which allowed us to disconnect ourselves. It was a terrible product. Always getting in the way

Joel

Insurance, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Great solution for site to site connections

It's mostly great. The channel account manager has been helpful, was able to connect me to the right people in support to get me up and running.

PROS

The ability to connect the VPN in a router in order to connect a device to their VPN that otherwise wouldn't support VPN on its own. Their desktop clients are easy enough to use, even on Linux (which is entirely done in the terminal using the command line interface).

CONS

Hard to use without a static IP. I intend on getting a static IP later, but for now I have been holding off. Every time my public IP changes, I need to get level 2 support to update the VPN server to connect to the new IP. They say they'll have a feature in the portal some time next year allowing me as the admin to update it myself, but I'll probably have a static IP by then.

Reason for choosing NordLayer

More versatile than an SD-WAN.

Reasons for switching to NordLayer

I sort of switched from Tailscale. Was using Tailscale in another device. I tried using Tailscale in a router, but after several attempts, I was still unsuccessful at it.