# OpsGenie vs PagerDuty - 2026 Comparison - Software Advice > OpsGenie vs PagerDuty - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/opsgenie-profile/vs/pagerduty --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / OpsGenie vs PagerDuty Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # OpsGenie vs. PagerDuty: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # OpsGenie vs. PagerDuty: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/opsgenie-profile/) [OpsGenie](https://www.softwareadvice.com/help-desk/opsgenie-profile/) 4.6 [(154)](https://www.softwareadvice.com/help-desk/opsgenie-profile/reviews/) Starting Price $11.55per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses OpsGenie Based on 154 reviews - Most common industry: IT & Software Development (50%) - Top use cases: Incident Management (8%), IT Management (8%) and Network Monitoring (5%) 86% of users recommend this product [](https://www.softwareadvice.com/it-management/pagerduty-profile/) [PagerDuty](https://www.softwareadvice.com/it-management/pagerduty-profile/) 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: - Monitoring Integration - Integrations Cons: - Scheduling Who uses PagerDuty Based on 219 reviews - Popular among: Enterprise organizations - Most common industry: IT & Software Development (55%) - Top use cases: Incident Management (12%), IT Management (5%) and Application Performance Management (4%) 84% of users recommend this product [](https://www.softwareadvice.com/help-desk/opsgenie-profile/) OpsGenie 4.6 [(154)](https://www.softwareadvice.com/help-desk/opsgenie-profile/reviews/) [](https://www.softwareadvice.com/it-management/pagerduty-profile/) PagerDuty 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 154 reviews Ease of use 4.3 Value for money 4.3 Customer support 4.6 Functionality 4.5 4.6 Based on 219 reviews Ease of use 4.3 Value for money 4.2 Customer support 4.4 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 373 reviews from Incident Management * * * Alerts/Notifications N/A Incident Management 4.1 Mobile Alerts 4.7 Multi-Channel Communication 4.7 Real-Time Notifications 4.6 Templates 3.5 Alerts/Notifications 4.8 Incident Management N/A Mobile Alerts N/A Multi-Channel Communication N/A Real-Time Notifications N/A Templates N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ PapertrailNot enough reviews ](https://www.softwareadvice.com/product/144190-Papertrail/)[ PingdomNot enough reviews ](https://www.softwareadvice.com/application-performance-manage/pingdom-profile/)[ CircleCINot enough reviews ](https://www.softwareadvice.com/continuous-integration/circleci-profile/) [ Google WorkspaceNot enough reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ FreshserviceNot enough reviews ](https://www.softwareadvice.com/help-desk/freshservice-profile/)[ IncapsulaNot enough reviews ](https://www.softwareadvice.com/server-management/incapsula-profile/) ## Reviews * * * GT Gary T.Solution DesignerFinancial Services, 501-1000 employees "It’s a reliable and flexible incident management platform that helped improve our response times and on-call coordination." Apr 6, 2025 AB Ash B.PresidentInformation Technology and Services, 2-10 employees "I am concerned about what the migration to Atlassian is going to do for the app and the integrations." Nov 10, 2025 VR Verified ReviewerSystem EngineerHealth, Wellness and Fitness, 51-200 employees "Very simple ui, any one can set up for their team easiely." Sep 25, 2025 AM Ally M.Engineering ManagerFinancial Services, 51-200 employees "It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy!" Jul 5, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [ManageEngine OpManager vs OpsGenie](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/opsgenie/)[Site24x7 vs OpsGenie](https://www.softwareadvice.com/help-desk/opsgenie-profile/vs/site24x7/)[Freshservice vs PagerDuty](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/pagerduty/)[ilert vs PagerDuty](https://www.softwareadvice.com/server-monitoring/ilert-profile/vs/pagerduty/)