Opsgenie

SAP - CRM

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Ratings & Reviews

Overall Rating

4.70 / 5 (116)

4.13 / 5 (165)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

December 10, 2019

January 15, 2020

Pros/Cons

  • Pros

  • I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features

  • It's so easy to use, totally reliable and customer service is just great and proactive

  • Cons

  • No real dislikes -- the dashboard is a little overwhelming at first, but the feature set is great once you get used to the navigation.

  • Needs some more options around scheduling on-call rotations and notification policies for how we use it. Android app can also use some refinement.

  • Pros

  • It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that

  • I really like that it can be used for many different things. We use it for everything from customer relation management to inventory tracking.

  • Cons

  • The software is fine, out network goes down often which is an internal issue. There are really no Cons for using this software.

  • Tweaking or making new changes in a live system is both risky and difficult. If you are an expert in web interface and programming, it’s still easier.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots