Opsgenie

TrackerRMS CRM

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Ratings & Reviews

Overall Rating

4.70 / 5 (116)

4.64 / 5 (155)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 10, 2019

November 18, 2019

Pros/Cons

  • Pros

  • I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features

  • It's so easy to use, totally reliable and customer service is just great and proactive

  • Cons

  • No real dislikes -- the dashboard is a little overwhelming at first, but the feature set is great once you get used to the navigation.

  • Needs some more options around scheduling on-call rotations and notification policies for how we use it. Android app can also use some refinement.

  • Pros

  • Streamlines all of our work. Makes scheduling easier. Easy to build reports. Great customer service.

  • ability to customize settings, simple easy to use UX and small company feel when i needs support! able to use for sales team & recruiting team.

  • Cons

  • It can be a little difficult figuring out at first. I have enjoyed the training and webinars, but without those, it can be hard to figure out on your own when getting started.

  • Occasionally, Tracker does not save properly. Although it is a very rare occasion, it does happen from time to time and usually it doesn't save the History which reflects documents sent.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots