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JumpCloud Directory Platform

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provi...Read more about JumpCloud Directory Platform

4.7 (206 reviews)

11 recommendations

SysAid

FrontRunners 2024

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up...Read more about SysAid

4.5 (440 reviews)

9 recommendations

Issuetrak

FrontRunners 2024

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be dep...Read more about Issuetrak

4.6 (187 reviews)

9 recommendations

Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio

4.3 (177 reviews)

6 recommendations

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Summit

SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, Sympho...Read more about Summit

4.4 (25 reviews)

6 recommendations

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

4.4 (3864 reviews)

5 recommendations

BOSSDesk

FrontRunners 2024

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your ...Read more about BOSSDesk

4.6 (110 reviews)

4 recommendations

NinjaOne

FrontRunners 2024

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platf...Read more about NinjaOne

4.8 (206 reviews)

3 recommendations

N-central

N-able N-central® is an IT management solution that enables organizations to manage and track IT devices. The solution comes with key features that include patch management, antivirus protection, backup and disaster recovery. The...Read more about N-central

3.9 (46 reviews)

3 recommendations

EV Service Manager

EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through ...Read more about EV Service Manager

3.3 (12 reviews)

2 recommendations

TeamSupport

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport

4.5 (844 reviews)

1 recommendations

Syxsense

Syxsense is a leading Unified Security and Endpoint Management (USEM) solution that delivers real-time monitoring and intelligent automation for vulnerability management, patch management, and security remediation in a single con...Read more about Syxsense

4.6 (61 reviews)

1 recommendations

Canfigure

Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business. Canfigure comes with all the tools nece...Read more about Canfigure

4.7 (21 reviews)

1 recommendations

Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financi...Read more about Slack

TeamViewer Remote

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suita...Read more about TeamViewer Remote

Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own ...Read more about Wix

Microsoft SharePoint

Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and cont...Read more about Microsoft SharePoint

monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such...Read more about monday.com

Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature a...Read more about Confluence

Freshdesk

FrontRunners 2024

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time e...Read more about Rippling

Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view f...Read more about Wrike

ActiveCampaign

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (in...Read more about ActiveCampaign

Notion

Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, records, calendar and more. Key features include portfolio tracker, designer templates, database management, documenta...Read more about Notion

Zoho Desk

FrontRunners 2024

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

BeyondTrust Remote Support

BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls you don't control. BeyondTrust Remote Suport works across Windows, Mac, Linux, Android, iOS, and Chrome OS. Access...Read more about BeyondTrust Remote Support

ConnectWise ScreenConnect

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for...Read more about ConnectWise ScreenConnect

Nimble

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, em...Read more about Nimble

AnyDesk

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized us...Read more about AnyDesk

LiveChat

LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website. Wit...Read more about LiveChat

LiveAgent

FrontRunners 2024

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

EZOfficeInventory

EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across locati...Read more about EZOfficeInventory

NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite

Asset Panda

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere wh...Read more about Asset Panda

UpKeep

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to...Read more about UpKeep

Intercom

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future whe...Read more about Intercom

Zoho Assist

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transf...Read more about Zoho Assist

Fishbowl

Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk ...Read more about mHelpDesk

Microsoft Viva Engage

Microsoft Viva Engage is a private cloud-based social network that enables employees to collaborate across departments, locations, content and business applications. It is suitable for businesses of all sizes. Microsoft Viva Engag...Read more about Microsoft Viva Engage

Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and o...Read more about Salesforce Service Cloud

Apptivo

FrontRunners 2024

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM) app...Read more about Apptivo

ISL Light

ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It all...Read more about ISL Light

EngageBay CRM

FrontRunners 2024

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketin...Read more about EngageBay CRM

Splashtop

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solut...Read more about Splashtop

JIRA Service Management

FrontRunners 2024

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses...Read more about SolarWinds Service Desk

NICE CXone

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone

Spiceworks Cloud Help Desk

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support...Read more about Spiceworks Cloud Help Desk

GoToMyPC

GoToMyPC is a remote access solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions base...Read more about GoToMyPC

Aha!

Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Deve...Read more about Aha!

Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include au...Read more about Jamf Pro

Agile CRM

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management,...Read more about Agile CRM

RemotePC

RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time ac...Read more about RemotePC

Sortly

Sortly Pro is a cloud-based inventory management solution that caters to small and midsize businesses across various industries. Key features include activity tracking, location tracking, inventory management, barcoding and audit ...Read more about Sortly

Spotler CRM

Spotler CRM is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so...Read more about Spotler CRM

Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized sy...Read more about Trainual

Tidio

FrontRunners 2024

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...Read more about Tidio

Supremo Remote Desktop

Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide. There are lots of things that help set it apart from the c...Read more about Supremo Remote Desktop

Limble CMMS

A maintenance solution simple enough that even your boss will use it. Our average customer reduces downtime by 32%, increases productivity by 26%, reduces part spend by 23% and increases asset life by 18%. All of this within a m...Read more about Limble CMMS

FixMe.IT

FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. FixMe.IT features include mul...Read more about FixMe.IT

Remote Desktop Manager

Remote Desktop Manager is an on-premise help desk solution that allows users to centralize their connections, passwords and credentials in a single platform which can be shared with multiple team members. Key features include remo...Read more about Remote Desktop Manager

Maximizer CRM

Maximizer CRM is a powerful solution specifically designed for sales. We understand the unique challenges faced by sales managers and sales teams. That's why we provide a game-changing alternative to complex CRM solutions and cumb...Read more about Maximizer CRM

Atera

FrontRunners 2024

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation ...Read more about Atera

AssetCloud

AssetCloud is the most comprehensive and feature-rich asset management solution in the industry delivering full life-cycle asset management as well as streamlined auditing and loss prevention. AssetCloud + RFID eliminates the need...Read more about AssetCloud

PDQ Deploy & Inventory

PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Library of over 200 applications to make updates within minutes. Select the software you want to deploy, specify which...Read more about PDQ Deploy & Inventory

Flowlu

Flowlu is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes across various industries. The solution enables teams to manage processes from lead generation to sales. Flowlu offers va...Read more about Flowlu

Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more about Connecteam

LogMeIn Central

LogMeIn Central by GoTo is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health mon...Read more about LogMeIn Central

Jolt

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost ...Read more about Jolt

Oracle PeopleSoft

PeopleSoft IT Asset Management (ITAM) is a cloud-based solution, which helps businesses manage the entire IT asset lifecycle, streamline equipment provisioning and send alerts about expiration dates of leases. The applicatio...Read more about Oracle PeopleSoft

Logikcull

Today, data is no longer information, but noise. In fact, 97% of all data that gets swept up in disputes and investigations is completely irrelevant. And that noise is making discovery an expensive, complex, and insecure nightmare...Read more about Logikcull

Front

FrontRunners 2024

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the...Read more about Front

Bloomfire

Bloomfire is a cloud-based knowledge management platform that aims to help employees search for information to do their jobs by connecting people with knowledge. Organizations use Bloomfire to find and follow internal experts, c...Read more about Bloomfire

Guru

AI-powered enterprise search, intranet, and knowledge base in one. Search for content across all your knowledge sources (Gdrive, Onedrive, Box, Dropbox, Sharepoint) Create, improve, or synthesize verified content and translate ...Read more about Guru

Dameware

DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes. DameWare helps users centrally manage team members and customers, ...Read more about Dameware

SAP Customer Experience

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage...Read more about SAP Customer Experience

IT Glue

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's r...Read more about IT Glue

ConnectWise PSA

ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. K...Read more about ConnectWise PSA

ServiceNow

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial se...Read more about ServiceNow

GoCodes

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, construction, engineering and health care industries. Key modules include fixed asset accounting, invento...Read more about GoCodes

Yonyx

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platf...Read more about Yonyx

dualmon

dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. Th...Read more about dualmon

Genesys Cloud CX

FrontRunners 2024

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

KnowledgeOwl

KnowledgeOwl is a cloud-based knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and is most useful to human resources (HR) and customer service departments. Core features include k...Read more about KnowledgeOwl

PRTG

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do. First and foremost, it is an on-premise and cloud-based network monitoring solution. ...Read more about PRTG

Caspio

Caspio is a cloud-based, no-code, application development solution for organizations of all sizes. The platform is suitable for industries such as health care, media, government, education, nonprofits, consulting, churches and com...Read more about Caspio

PagerDuty

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-c...Read more about PagerDuty

Help Scout

Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get access to an entire suite of tools, all optimized specifically for customer support. ...Read more about Help Scout

ManageEngine ServiceDesk Plus

FrontRunners 2024

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar...Read more about ManageEngine ServiceDesk Plus

Tempo Timesheets

Tempo Timesheets: Effortless Time Tracking and Reporting in Jira Track time online, generate reliable reports, and streamline invoicing with Tempo Timesheets. Use the mobile app to track time on-the-go. Log time quickly by draggi...Read more about Tempo Timesheets

Document360

Document360 is an AI-powered knowledge base software for creating and sharing self-service knowledge bases. It offers a range of tools, including documentation creation, categorization, editing, and branding features such as markd...Read more about Document360

Seismic

Seismic is the industry-leading sales enablement and digital sales engagement solution, aligning go-to-market teams and empowering them to deliver engaging buyer experiences that drive growth. Seismic’s Storytelling Platform del...Read more about Seismic

Salesforce Starter

With Salesforce Starter, find more leads, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and s...Read more about Salesforce Starter

Quip

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without emails. Users can create and edit spreadsheets, documents and checklists in the system, and team member...Read more about Quip

Kaseya VSA

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, aud...Read more about Kaseya VSA

GoTo Resolve

Built with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place. GoTo Resolve enables IT professionals to streamline their ...Read more about GoTo Resolve

Superchat

Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and mess...Read more about Superchat

Tracker

Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The solution allows businesses to manage entire recruitment workflows, right from candidate sourcing and plac...Read more about Tracker

HelpCrunch

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their cus...Read more about HelpCrunch

Pulseway

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the user...Read more about Pulseway

Reputation

Reputation.com is a SaaS solution that helps large enterprises collect, respond and manage customer feedback across multiple channels. The platform lets users gain a 360-degree view of the brand's online reputation and improve cus...Read more about Reputation

M-Files

M-Files is the leading platform for knowledge work automation. M-Files enables knowledge workers to instantly find the right information in any context, automate business processes, and enforce information control. This provides b...Read more about M-Files

LiquidText

LiquidText is a note-taking solution that helps businesses collate ideas, create note relationships, handle search processes, and more from within a unified platform. It allows staff members share notes with other team members and...Read more about LiquidText

Adobe Campaign

Adobe Campaign is a marketing automation platform used in email automation, delivery and reporting. It allows users to create, coordinate and deliver dynamic campaigns through emails, mobile platforms and offline channels. Ad...Read more about Adobe Campaign

Kayako

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and ...Read more about Kayako

Claritysoft CRM

FrontRunners 2024

Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM withi...Read more about Claritysoft CRM

livepro

livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the ...Read more about livepro

Fusebase (Formerly Nimbus)

FuseBase is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional servi...Read more about Fusebase (Formerly Nimbus)

LogMeIn Pro

LogMeIn Pro by GoTo is a remote access solution that helps organizations connect, monitor and control desktops across multiple locations. It enables professionals to access desktop applications, files, folders and business informa...Read more about LogMeIn Pro

Cherwell Service Management

Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes. Cherwell Service Management supports process c...Read more about Cherwell Service Management

Capsule

Capsule from Zestia is a cloud-based CRM application that enables small and midsize organizations to keep track of the people and organizations they do business with, along with their interactions and opportunities in the sales pi...Read more about Capsule

LogMeIn Rescue

LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support,...Read more about LogMeIn Rescue

HubSpot Service Hub

FrontRunners 2024

Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation ...Read more about HubSpot Service Hub

Lessonly

Lessonly by Seismic is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams, an...Read more about Lessonly

Sunbird DCIM

Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utili...Read more about Sunbird DCIM

Zoho Creator

Zoho Creator is an all-in-one low-code application development software platform that is designed to help businesses digitize their business operations without the hassle of traditional development. The solution enables profession...Read more about Zoho Creator

kintone

Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring...Read more about kintone

Getscreen.me

Getscreen.me is a cloud-based SaaS platform for remote access to computers, servers and mobile devices right from the browser. Cutting-edge web technology has enabled us to develop a unique product making almost instant technical ...Read more about Getscreen.me

GreenRope

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single c...Read more about GreenRope

VantageMDM

VantageMDM is a unified mobile device management platform that enables IT professionals to securely manage personal and corporate devices. VantageMDM offers increased scalability so users can easily integrate new users, devices, o...Read more about VantageMDM

Gist

Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communication with leads. It enables users to embed chat widgets into business websites and customize greeting m...Read more about Gist

ServiceNow Customer Service Management

ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experiences and connect the entire enterprise. It provides a range of features such as case management, anal...Read more about ServiceNow Customer Service Management

Tiledesk

Using Tiledesk, businesses can create a chatbot on website and use it to generate leads for their business. It contains an AI-powered bot to automate customer support and engagement on all your digital channels: from your website ...Read more about Tiledesk

Teamwork Desk

Teamwork Desk is a ticketing solution that helps businesses of all sizes resolve customer queries through a unified inbox, canned responses, prioritization and more. It aims to improve agent performance/productivity by letting man...Read more about Teamwork Desk

VNC Connect

VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) activity. VNC Connect’s key features include intuitive remote control, cross-platform support, attended and un...Read more about VNC Connect

MangoApps

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more about MangoApps

TeamDynamix

TeamDynamix is a no-code, cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with ITIL or a best-in-class ITIL sho...Read more about TeamDynamix

Netwrix Auditor

Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more about Netwrix Auditor

OpsGenie

Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for ...Read more about OpsGenie

UJET

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents...Read more about UJET

EV Reach

EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card ...Read more about EV Reach

Avochato

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product...Read more about Avochato

Highrise

Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to track communication with clients so that teams can view the status of deals and relationships. Contacts c...Read more about Highrise

Iperius Remote

Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. It's the perfect tool for all companies that offer remote technical assistance services. Administrators can customize the platform by a...Read more about Iperius Remote

ConnectWise Automate

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents an...Read more about ConnectWise Automate

Gold-Vision CRM

Who are we? Gold-Vision is a user-intuitive customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects, portal and events. Suitable for organizations of all sizes, it can be ins...Read more about Gold-Vision CRM

Gladly

FrontRunners 2024

Gladly is a customer service platform for B2C companies to maximize the lifetime value of their customers. Rated the easiest-to-use help desk software, Gladly is an all-in-one platform for agents to respond to customers across all...Read more about Gladly

Responsive (formerly RFPIO)

As the global leader in strategic response management software, Responsive (formerly RFPIO) transforms how companies share and exchange critical information. Our commitment to product innovation and customer success empowers compa...Read more about Responsive (formerly RFPIO)

Web Help Desk

SolarWinds Web Help Desk is a cloud-based ticketing and asset management solution that gives businesses tools for service management from request to resolution. Web Help Desk assists businesses in the following key areas of suppor...Read more about Web Help Desk

Paperpile

Paperpile is a knowledge management solution that helps businesses access, read and annotate texts across the research library. The platform enables administrators to add bibliographies and citations across Google Docs. Managers...Read more about Paperpile

Cheqroom

Cheqroom is the #1 equipment software for makers on the go. With delightfully simple software, CHEQROOM helps organizations track, analyze and improve equipment management. By making it easier to get the right tools into the righ...Read more about Cheqroom

Hiver

Hiver is the world’s first helpdesk built for Google Workspace. Hiver helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and col...Read more about Hiver

SmartDeploy

SmartDeploy is a cloud-based desktop management and imaging software. With a layered architecture, it assists IT teams with single-image management to support multiple endpoints. SmartDeploys combines progressive solutions like S...Read more about SmartDeploy

eXo Platform

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to e...Read more about eXo Platform

Hexnode UEM

Hexnode MDM is a hybrid mobile device management (MDM) solution that provides businesses, tools and functionalities to monitor and manage mobile devices across various industry verticals. The solution can either be deployed on-pre...Read more about Hexnode UEM

BMC Helix ITSM

BMC Helix ITSM is a cloud-based digital service management solution that combines a service desk manager, a change manager, a service delivery manager and an IT director into one suite. It is also available for on-premise deployme...Read more about BMC Helix ITSM

Deskero

Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi-channel support, social media and chat support and reporting functionalities within a suite. Phone, A...Read more about Deskero

EisenVault

EisenVault is a document management system (DMS) used by corporations worldwide. It offers multi-language optical character recognition (OCR) and is suitable for businesses in various industries, including education, healthcare, m...Read more about EisenVault

Gorgias

Gorgias is a complaint management and customer service solution that helps businesses of all sizes streamline processes related to ticket management, customer engagement, reporting, and more on a centralized platform. It allows ad...Read more about Gorgias

Yext

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings,...Read more about Yext

InvGate Service Desk

FrontRunners 2024

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or othe...Read more about InvGate Service Desk

Workbooks

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-...Read more about Workbooks

Lime CRM

Lime CRM is a customer relationship management (CRM), which helps businesses in utility, real estate, wholesale, construction, machinery, membership and consultancy sectors access and handle customer interactions, history notes, a...Read more about Lime CRM

Shelf

Shelf: The Modern Knowledge Management Platform We live in an on-demand world where a few minutes delay can be the difference between failure and success. Shelf helps modern businesses thrive with on-demand answers to the questio...Read more about Shelf

Crisp

Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized campaigns, live chat, and public status pages. The centralized platform lets us...Read more about Crisp

Helpjuice

Helpjuice is a cloud-based knowledge base management solution suitable for businesses of all sizes and in any industry segment. It includes applications for the creation and management of both internal and external knowledge bases...Read more about Helpjuice

Supportbench

FrontRunners 2024

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless comm...Read more about Supportbench

Faveo Helpdesk

FrontRunners 2024

Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key features include a buildable knowledge base and a built-in search option. Faveo allows users to build their own ...Read more about Faveo Helpdesk

Action1

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. With integrated real-time vulnerability discovery and automated remediation for both third-party ...Read more about Action1

InfoFlo

InfoFlo is an integrated CRM solution that can be accessed online or installed on-premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users also ha...Read more about InfoFlo

Zingtree

Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, deploy and analyze agent scripts. Scripts can be created using a visual designer or copied from an...Read more about Zingtree

GoodAccess

GoodAccess is a cloud VPN with zero-trust access controls specially designed for small and medium businesses. Developed with simplicity and ease of use in mind, GoodAccess is a secure remote access solution that interconnects remo...Read more about GoodAccess

Pobuca Connect

Pobuca Connect is a cloud-based contact management application that lets businesses store and share contacts. The solution connects multiple, overlapping and non-connected business contacts into one unified company address book. ...Read more about Pobuca Connect

HappyFox Help Desk

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and...Read more about HappyFox Help Desk

Bettermode

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built on Bettermode is a customer hub with many use cases. Product teams collect ideas and feedback. Custom...Read more about Bettermode

OTRS

OTRS help desk is a service management solution that connects teams and businesses with customers through: - Structured communication - Automated workflows - Customer, equipment, asset and location data (CMDB) - Reporting - Knowl...Read more about OTRS

TOPdesk

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. TOPdesk...Read more about TOPdesk

WORKetc

WORKetc is a cloud-based customer relationship management (CRM) software with integrated CRM, project management, invoicing, help desk, sales and marketing management modules, catering to the business management needs of companies...Read more about WORKetc

Ginger

Ginger is a proofreading software that enables educational institutions and businesses to identify and correct errors and improve articles, blogs, classified and a variety of other content. The platform includes a grammar checking...Read more about Ginger

PlanPlus Online

PlanPlus Online uses the Franklin Covey business planning methodology to help organizations and professionals in real estate, insurance and finance sectors manage both time and customers. The system provides an all-in-one sol...Read more about PlanPlus Online

Nuclino

Nuclino is a unified workspace that works like a collective brain and allows users to bring all your team's work together. Users can build a knowledge base, manage projects, take meeting notes, collaborate on technical documentati...Read more about Nuclino

Chrome Remote Desktop

Built on WebRTC, Chrome Remote Desktop is a remote desktop solution that can securely connect to any phone, tablet, or computer. Whether you need to connect to home computers or share your screen with colleagues, Chrome Remote Des...Read more about Chrome Remote Desktop

SalesNOW

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including conta...Read more about SalesNOW

Sprinklr

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part...Read more about Sprinklr

Thought Industries

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical ...Read more about Thought Industries

Reftab

Designed for schools and IT departments of any size, Reftab is a free asset management solution that helps administrators track and manage inventory, conduct asset maintenance, and complete work orders. With Reftab's intuitive dra...Read more about Reftab

ePS Pace

EFI Pace is a cloud-based business management solution designed to help organizations in the printing industry handle operations related to data collection, accounting, quotations, sales management and more. The customer relations...Read more about ePS Pace

IBM Maximo Application Suite

IBM Maximo Application Suite is an asset management solution that combines enterprise asset management with maintenance management. From a single system, companies can monitor and manage the full lifecycle of their enterprise asse...Read more about IBM Maximo Application Suite

AweSun

AweSun provides remote access, remote control, and remote support solutions for desktop and mobile platforms, including Windows, macOS, Android, and iOS. It enables work from home with remote access to office computers and also he...Read more about AweSun

Clinked

Clinked is a powerful cloud-based portal software that provides an efficient platform for businesses to collaborate, manage projects and share files. Its bank-grade security, user-friendly interface and robust features make it an ...Read more about Clinked

Onspring

Onspring is a cloud-based, no-code software for reporting, analysis, process management, and coordination. Our connected solutions for Governance, Risk & Compliance, ITSM, and Business Operations create efficiencies for your teams...Read more about Onspring

Kandji

Kandji is the MDM worthy of your Apple devices. Set-up, visibility, and the largest library of pre-built controls — Kandji makes device management beautifully simple and insanely powerful — just the way it should be. Drawing ...Read more about Kandji

Track-It!

Track-It! is an IT service desk management platform by BMC Software that handles asset, change management, knowledge and license management and provides multiple reporting and analytics dashboards. The knowledge management module ...Read more about Track-It!

N-sight

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operation...Read more about N-sight

LiveHelpNow

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your customer support, contact center, lead generation, a...Read more about LiveHelpNow

Mojo Helpdesk

Mojo Helpdesk is a cloud-based help desk system that serves businesses of all sizes. It helps managers in product, IT, facility maintenance, customer service, and operations domains to handle internal support issues and customer s...Read more about Mojo Helpdesk

Zoho Connect

Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on proje...Read more about Zoho Connect

eDesk

eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales channels. With its advanced AI-powered automation tools, eDesk simplifies customer support processes and ge...Read more about eDesk

Groove

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge manag...Read more about Groove

Perimeter 81

Perimeter 81 is the first Cybersecurity Experience Platform to streamline SASE through its groundbreaking ease-of-use and unified network security stack. With a global network of PoPs, Perimeter 81 offers secure network capabiliti...Read more about Perimeter 81

Automox

Automox is the modern, cloud-native endpoint-hardening platform that empowers organizations to remediate vulnerabilities faster than they can be weaponized. This cross-platform solution simplifies and automates critical patching, ...Read more about Automox

UTrakk DMeS

Built for medium and large manufacturers of 200+ employees, UTrakk is an advanced DMS (Daily Management System) that helps managers boost their impact in delivering their roles, with a focus on improving both competitive performan...Read more about UTrakk DMeS

Jostle

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere...Read more about Jostle

Dialshree

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and ...Read more about Dialshree

UserVoice

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more about UserVoice

Timly

The entire inventory of your company in one place - digital inventory management with Timly! Small and big companies from various industries, such as Siemens, Sodastream, Cornelsen, German cities and many more already trust in Ti...Read more about Timly

Unanet CRM by Cosential

Cosential is a cloud-based CRM and proposal automation tool that allows business developers, marketers and principles to access and act upon the information specific to their role that compliments cross-functional workflows. ...Read more about Unanet CRM by Cosential

Stack Overflow for Teams

Built on the most trusted platforms among developers. Stack Overflow for Teams is a knowledge base platform that makes knowledge sharing easier and gets your team the answers they need faster reducing disruptions in their workflow...Read more about Stack Overflow for Teams

seventhings

seventhings is the all-in-one platform for smart and circular asset management. We enable companies worldwide to keep an easy overview of all objects in their company by digitizing and automating asset management. The future of a...Read more about seventhings