We use this tool for a few different reasons: 1) collecting ideas for collaboration - great for allowing threaded discussions with other users. 2) using the flash form has enabled users to use this tool for collecting ideas during various meetings and gives the opportunity for commenting on the ideas submitted. 3) Results Engine has proven useful for a few groups by putting their spreadsheets into this tool they can now run reports and see the information at a glance instead of scrolling through spreadsheet columns.

I like the fact that it is user friendly, it doesn't scare users to come in and submit ideas/comments or search for ideas. I also like the Results Engine module for the same user friendly experience, but with this it's so easy for the users to run reports that they can get their information how/when they need it. Also, the support team is quick to answer questions or problems.

I do not have any "cons" I've basically been able to manipulate Innovation Central and Results Engine to meet my companies needs and make it easy for the users. It would be very nice if there could be standardized reports created, that would contain a company logo and updated information monthly, instead of having to export a spreadsheet monthly and manipulating it to run graphs.

Good experience overall - responsive team to our needs. Quick to action when thing do not work, and always introducing new features

The flexibility of being able to manage our program the way we see fit. The workflow is in the eye of the beholder, allowing you to configure it to what works best to your needs. The data collection throughout the process with a wide range of data points is also a huge plus

With the flexibility comes with it having to learn and manage more about the platform. This is not necessarily a bad thing, just the nature of any platform that gives this more flexibility to do what you want

Planbox's tool is self-explanatory and easy to use. It also brings quite some flexibility and possibilities for customization. The fact that is white-labeled is great as well.

Planbox's tool features only limited built-in scoring and funneling features. As a result, scoring according to a matrix that reflects the company's overall strategy and focus areas is difficult.

The user interface is intuitive and user-friendly, making it easy for team members to get started and stay engaged.

Customization can take time but the implementation consultants are always readily available to give us a hand

1. The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective. 2. Excellent value proposition.

1. Time consuming process to score challenge ideas. On average each idea took our users 2-3 minutes to score. When coupled with 75-100 submitted ideas, each person responsible for scoring a challenge idea can take between 2-4 hours of time on top of their day jobs. Solution: A user interface listing each of the ideas and the respective scoring criteria along with a link to the idea to be scored would be most helpful in tabular format. Enhancing the Idea Manager feature to include more fields for selection, filtering and managing ideas would go a long way as a list view with links reduces the amount of user interface clicks/navigation. 2. Enhanced data visualization (e.g. control charts, sliders, etc.)