Spiceworks

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Ratings & Reviews

Overall Rating

4.55 / 5 (100)

4.37 / 5 (473)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

March 11, 2020

March 27, 2020

Pros/Cons

  • Pros

  • Easy installation,High customization,variety of sensors available,very simple interface,easy to use

  • Very easy to install and discover devices on the network. Autodiscovery is a breeze! Dashboards are great too.

  • Cons

  • GUI can be clunky at times, although it has improved greatly over the last few years.

  • While just a few sensors were not performing well, like the Ping 30 for Cisco 1900 routers, PRTG has constantly released new updates that once applied, these issues are rectified.

  • Pros

  • This is a great helpdesk product for free! I tried other free solutions but none were as complete as this. I highly recommend to all those on a budget

  • Love this company and all of their products. This suite provides everything needed for successfully managing helpdesk at little to no cost.

  • Cons

  • There isn't a lot of features, and while the plug-ins work very well and there are many of them, there aren't any being made recently.

  • It was a little difficult to navigate through the program but once you get used to it you will be fine.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots