TeamSupport

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Ratings & Reviews

Overall Rating

4.55 / 5 (100)

4.46 / 5 (745)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 11, 2020

March 9, 2020

Pros/Cons

  • Pros

  • Easy installation,High customization,variety of sensors available,very simple interface,easy to use

  • Very easy to install and discover devices on the network. Autodiscovery is a breeze! Dashboards are great too.

  • Cons

  • GUI can be clunky at times, although it has improved greatly over the last few years.

  • While just a few sensors were not performing well, like the Ping 30 for Cisco 1900 routers, PRTG has constantly released new updates that once applied, these issues are rectified.

  • Pros

  • The fact that it is easy to use. Many functions that are very useful. Great features and not at all hard to get used to.

  • i like that it is easy to read, it is color-coded in a way that you can understand.

  • Cons

  • There have been a few problems recently that have negatively impacted the customer base, but they've been great at communicating their progress.

  • Iam satisfied with Teamsupport tool but the video quality where we record for customers view using Red button option is not good. I feel it should be of more quality.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots