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Ratings & Reviews

Overall Rating

4.55 / 5 (100)

4.67 / 5 (115)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 11, 2020

March 27, 2020

Pros/Cons

  • Pros

  • Easy installation,High customization,variety of sensors available,very simple interface,easy to use

  • Very easy to install and discover devices on the network. Autodiscovery is a breeze! Dashboards are great too.

  • Cons

  • GUI can be clunky at times, although it has improved greatly over the last few years.

  • While just a few sensors were not performing well, like the Ping 30 for Cisco 1900 routers, PRTG has constantly released new updates that once applied, these issues are rectified.

  • Pros

  • It was super easy to install and setup. The customization options are easy to work with. And it seems easy for the users to engage with us.

  • I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

  • Cons

  • A little buggy at times and widget is slow to load on the web site. Customer service is on and off as they respond quickly but the agents are not all professional.

  • Switching between projects on mobile is a little difficult, but I was told that this is something that will be addressed in the near future.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots