PRTG vs Workbooks

RATING:

4.6

(220)

PRTG has 220 reviews and a rating of 4.61 / 5 stars vs Workbooks which has 109 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (220)
4.3 (109)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 20, 2024
January 5, 2023
Pros/Cons
  • Pros

  • Easy to configure and add the devices, dashboard is excellent, stable application in very in expensive cost compair to the other appliances.
  • Ease of configuring custom monitoring and graphing of server metrics. Customer support was always easy to work with.
  • Cons

  • So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication.
  • Some sensors are complex making them hard to implement.
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  • Pros

  • We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.
  • Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.
  • Cons

  • Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.
  • Runs very slowly at times, this makes for frustration on a busy support desk.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2016

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos