# Best Remote Desktop Software - 2026 Reviews & Pricing > Find the best Remote Desktop Software for your organization. Compare top Remote Desktop Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/help-desk/remote-desktop-comparison --- [Home](https://www.softwareadvice.com/) / Remote Desktop Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Remote Desktop Software of 2026 Updated June 19, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 90 results ### Compare Products Showing 1 - 25 of 90 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) 4.74 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, managed service providers (MSPs), and enterprise IT departments. It enables secure remote access, control, and troubleshooting of Windows, Mac, Linux, and mobile devices (iOS and Android), with both attended and unattended access options. Organizations use ISL Online to resolve technical issues remotely, reduce downtime, and manage distributed IT environments without requiring VPN configuration or firewall changes. MSPs use ISL Online to support multiple client environments from a centralized platform, while enterprises use self-hosted or private cloud deployment options to maintain control over data, infrastructure, and compliance requirements. Attended remote support Technicians can connect to an end user’s device in real time to view and control the desktop, transfer files, switch between multiple monitors, and communicate via chat or audio/video. Sessions can be paused, resumed, recorded, or transferred between operators. Unattended remote access The ISL AlwaysOn agent enables permanent, anytime access to remote systems. IT teams can mass deploy agents, organize devices into groups, and access machines without requiring user interaction. RDP and SSH access Access remote systems using RDP or SSH tunneling without VPN setup or firewall changes, simplifying connectivity across networks. Security and compliance AES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange ISO/IEC 27001:2022 certified information security management ISO 14001:2015 Environmental management systems General Data Protection Regulation (GDPR) compliance Two-factor authentication (2FA) and single sign-on (SSO) Session recording and detailed audit logs Blackout (curtain) mode for sensitive environments IP and MAC address restrictions and role-based access controls Deployment options Cloud (SaaS) with global infrastructure (100+ servers, 99.98% uptime) Self-hosted (on-premises), including air-gapped environments Managed Private Cloud for dedicated single-tenant deployment Integrations ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. Pricing ISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without requiring a credit card.... [Read more](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) ### What users love - Responsive and knowledgeable assistance - Intuitive and user-friendly interface - Reliable and efficient remote access ### To take in mind - Limited and cumbersome admin controls - Occasional connection and lag issues - Inconsistent clipboard functionality ### Best rated features: Mobile Screen Sharing 5.0 Two-Way Audio & Video 5.0 Presenter Control Management 5.0 Monitoring 5.0 [See all features](https://www.softwareadvice.com/screen-sharing/isl-online-profile/#key-features) ### Starter $16.90/month ### Standard $34.90/month ### Premium $54.90/month [See full pricing details](https://www.softwareadvice.com/screen-sharing/isl-online-profile/#pricing-and-plans) [GoToMyPC](https://www.softwareadvice.com/remote-support/gotomypc-profile/) 4.82 [(588)](https://www.softwareadvice.com/remote-support/gotomypc-profile/reviews/) Best for:Secure Login ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary GoToMyPC is a remote access solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions based on time taken, type or origin. GoToMyPC helps businesses gain visibility into multiple screens, manage user permissions and create shortcuts to quickly access files. The drag-and-drop interface helps professionals transfer and organize documents across devices. Additionally, it helps businesses secure and encrypt critical data using 128-bit Advanced Encryption Standard (AES) measures. GoToMyPC comes with an application programming interface (API), which allows administrators to connect the system with various third-party IT applications. It provides mobile applications for Android and iOS devices, enabling users to view emails and manage security configurations even from remote locations. The solution is available on a monthly basis and support is extended via documentation, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/remote-support/gotomypc-profile/) ### What users love - Simple and intuitive interface - Full access to office systems - Work from any location ### To take in mind - Expensive for small users - Limited multi-monitor support - Dependent on internet quality ### Best rated features: User Management 5.0 Performance Metrics 5.0 Secure Login 4.9 Remote Access/Control 4.9 ### Worst rated features: Multiple User Accounts 3.0 Session Transfer 3.3 [See all features](https://www.softwareadvice.com/remote-support/gotomypc-profile/#key-features) ### Personal $35.00/month The plan allows access to 1 user only and is billed annually. ### Pro $33.00/month The plan allows access to 2-50 users and is billed annually. It has all features of the personal plan.... [Read more](https://www.softwareadvice.com/remote-support/gotomypc-profile/#pricing-and-plans) ### Corporate $28.00/month The plan allows 5+ users and is billed annually. It has all the features of the personal and pro plans.... [Read more](https://www.softwareadvice.com/remote-support/gotomypc-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/remote-support/gotomypc-profile/#pricing-and-plans) [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.73 [(1428)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Best for:Mid-size businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others. With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist. Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.... [Read more](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) ### What users love - Responsive and helpful support team - Affordable solution for IT teams - Efficient remote troubleshooting capabilities ### To take in mind - Occasional connectivity and setup issues - Lag and inconsistent session performance - Complex access and security management ### Best rated features: Multi-Participant Screen Sharing 5.0 IT Asset Tracking 5.0 Video Conferencing 5.0 Alerts/Notifications 5.0 [See all features](https://www.softwareadvice.com/help-desk/zoho-assist-profile/#key-features) ### Standard ₹480.00/month This plan is suitable for 1 technician ### Professional ₹720.00/month 1 technician ### Enterprise ₹1,120.00/month 1 technician [See full pricing details](https://www.softwareadvice.com/help-desk/zoho-assist-profile/#pricing-and-plans) [Splashtop](https://www.softwareadvice.com/remote-support/splashtop-profile/) 4.73 [(734)](https://www.softwareadvice.com/remote-support/splashtop-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant. ------------------- Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access. Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing. Pricing: Starts at $5/month. ------------------- Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access. Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management. Pricing: Starts at $17/month. ------------------- Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers. Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support. Pricing: Starts at $40/month. ------------------- Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most. Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems. Pricing: Contact us for Splashtop Enterprise pricing.... [Read more](https://www.softwareadvice.com/remote-support/splashtop-profile/) ### What users love - Reliable and flexible remote connectivity - Affordable plans and strong value - Simple setup and user experience ### To take in mind - Occasional lag and slow response - Multi-monitor and display limitations ### Best rated features: Multiple User Accounts 5.0 Maintenance Scheduling 5.0 Remote Support 5.0 Single Sign On 5.0 ### Worst rated features: Two-Way Audio & Video 3.0 User Management 3.0 [See all features](https://www.softwareadvice.com/remote-support/splashtop-profile/#key-features) ### Remote Access Pro $8.25/month 10 computers per license ### Remote Access Solo $6.00/month 2 computers per license ### Remote Access Performance $13.00/month 10 computers per license [See full pricing details](https://www.softwareadvice.com/remote-support/splashtop-profile/#pricing-and-plans) [RemotePC](https://www.softwareadvice.com/help-desk/remotepc-profile/) 4.68 [(583)](https://www.softwareadvice.com/help-desk/remotepc-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time access, which enables organizations to host temporary sessions using a unique access ID and key. RemotePC comes with white-board capabilities, which allows users to comment, annotate and draw on a common screen in real-time. It offers a host of features such as video conferencing, Augmented Reality (AR)-enabled live video sharing, multiple users, sessions recording, remote reboot, role-based permissions and more. Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and troubleshoot issues. RemotePC assists managers with tracking multiple remote sessions via access/web activity logs. Furthermore, the chat feature allows users to communicate via real-time text messages. Pricing includes annual subscriptions and support is provided via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/help-desk/remotepc-profile/) ### What users love - Flexible and reliable remote access - Affordable plans and strong value - Quick and simple installation process ### To take in mind - Unstable and dropped connections - Occasional lag and slow response ### Best rated features: Whiteboard 5.0 Event Logs 5.0 Drag & Drop 5.0 File Management 5.0 ### Worst rated features: Screen Recording 4.0 Activity Tracking 4.0 [See all features](https://www.softwareadvice.com/help-desk/remotepc-profile/#key-features) ### Consumer $29.50/year Remote Access to one computer ### SOHO $99.50/year Unlimited licenses for remote access to 10 computers ### Team $299.50/year Unlimited licenses for remote access to up to 50 computers [See full pricing details](https://www.softwareadvice.com/help-desk/remotepc-profile/#pricing-and-plans) [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) 4.68 [(1896)](https://www.softwareadvice.com/product/390169-ScreenConnect/reviews/) Best for:Remote Access/Control ### Pricing availability Free trial: Available Free version: Available Software Advice Summary ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions. The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel. With ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections. ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices. ScreenConnect is available on an annual subscription basis that includes support via phone.... [Read more](https://www.softwareadvice.com/product/390169-ScreenConnect/) ### What users love - Robust and flexible remote control - Cost-effective for small businesses - Comprehensive toolkit for IT support ### To take in mind - Inconsistent and slow support response - Lag and slow response times - Occasional connection reliability issues ### Best rated features: Annotations 5.0 Monitoring 5.0 Data Security 5.0 Discussions/Forums 5.0 ### Worst rated features: API 2.0 Chat/Messaging 3.8 [See all features](https://www.softwareadvice.com/product/390169-ScreenConnect/#key-features) ### Remote Support One $30.00/month This plan has an single license restriction. 1 user can make one connection. 1 session limit. Up to 10 unattended access agents.... [Read more](https://www.softwareadvice.com/product/390169-ScreenConnect/#pricing-and-plans) ### Remote Support Standard $45.00/month 1 user can make 3 simultaneous connections. Up to 3 sessions per tech. Unlimited unattended access agents.... [Read more](https://www.softwareadvice.com/product/390169-ScreenConnect/#pricing-and-plans) ### Remote Support Premium $55.00/month 1 user can make 10 simultaneous connections. Up to 10 sessions per tech. [See full pricing details](https://www.softwareadvice.com/product/390169-ScreenConnect/#pricing-and-plans) [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.67 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide. There are lots of things that help set it apart from the competitors: Ease of use - no complex configuration or installation Security - all connections are encrypted Flexibility - unlimited installations on unlimited devices Unattended Access – install to grant access even if no one’s in front the remote machine Among the software for remote desktop, SupRemo has several advantages. First, it is compatible with the main operating systems like Windows, macOS, Linux (using Wine), Android and iOS. This means you can access PCs from a Mac and vice versa, also using your smartphone or tablet to establish connections. To start using SupRemo, you just need to download and save it in the Applications folder on your Mac. The application will then be ready to be executed. SupRemo provides secure and encrypted connections, File Manager and Drag&Drop to manage files and folders, unlimited Online Address Book to store your contacts, Chat and also can be installed for unattended access that is a useful feature for those who need to access office machine from their home when the offices are empty. SupRemo is free for personal and not frequent use. For professionals and companies, it’s probably the most affordable option: licenses start from 6$/mo., can be purchased quarterly or annually and are “portable”. In other words, it will allow you to enjoy the software on an unlimited number of devices: the unique limit is the number of simultaneous connections included in the purchased plan.... [Read more](https://www.softwareadvice.com/help-desk/supremo-profile/) ### What users love - Reliable remote assistance capabilities - Affordable and competitive pricing - Quick and simple installation process ### To take in mind - Occasional connection reliability issues ### Best rated features: Secure Login 5.0 Activity Dashboard 5.0 Third-Party Integrations 5.0 File Management 5.0 ### Worst rated features: Diagnostics Tools 3.0 Reporting/Analytics 3.9 Multi-Channel Communication 4.0 [See all features](https://www.softwareadvice.com/help-desk/supremo-profile/#key-features) ### Business $199.00/year Annual and Quarterly both options are available. Quarterly subscription: $66. Free use for 21 days. ### Solo $109.00/year Annual and Quarterly both options are available. The Quarterly subscription is $37. Free use for 21 days.... [Read more](https://www.softwareadvice.com/help-desk/supremo-profile/#pricing-and-plans) ### Professional $128.00 [See full pricing details](https://www.softwareadvice.com/help-desk/supremo-profile/#pricing-and-plans) [ManageEngine Endpoint Central MSP](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/) 4.67 [(85)](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Endpoint Central MSP is an on-premise desktop and mobile device management (MDM) solution designed for managed service providers (MSPs) across various industries such as security, infrastructure, information technology and more. Key features include patch management, asset management, power management, pre-defined configurations and remote control. Desktop Central MSP helps users to define system health policies and automate the deployment routines of patches to applications of their clients. The solution also features a mobile device management module that enables users to configure and manage their clients’ mobile devices and IT assets from a central location. Additionally, Desktop Central MSP offers users power management and USB device management capabilities that allow them to apply power schemes to different devices and control the usage of USB devices in the network. Services are offered on an annual subscription basis that includes support via phone, product videos and an online knowledge base.... [Read more](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/) ### Best rated features: Automatic Patch Deployment 4.9 Automatic Scans 4.9 Inventory Management 4.7 Network Wide Management 4.7 ### Worst rated features: Security Management 4.0 [See all features](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/#key-features) ### Basic $900.00/year [See full pricing details](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/#pricing-and-plans) [MobaXTerm](https://www.softwareadvice.com/help-desk/mobaxterm-profile/) 4.70 [(40)](https://www.softwareadvice.com/help-desk/mobaxterm-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary MobaXterm is a remote desktop solution which provides businesses with networking tools such as VNC, RDP or FTP and various Unix commands to manage jobs on remote Windows desktop. Features include X11-forwarding, session sharing, password management, network monitoring and file transfer. MobaXterm comes with built-in graphical tools, which enable developers to drag-and-drop files directly from or to remote servers using a secure SSH connection. The application's multi-tab interface lets network engineers launch different independent sessions, execute light daemons and display terminals in horizontal or vertical through split modes. Using the tunneling tool, IT administrators can create SSH tunnels to redirect traffic from one port to another. MobaXterm includes a session manager module, which allows users to create and configure remote sessions and save them for further use. The solution is available on a per-user basis for one-time and support is provided via documentation and online measures.... [Read more](https://www.softwareadvice.com/help-desk/mobaxterm-profile/) ### Best rated features: Remote Access/Control 4.9 Multiple Monitor Access 4.6 Troubleshooting 4.6 Access Controls/Permissions 4.6 ### Worst rated features: Drag & Drop 4.0 Monitoring 4.0 [See all features](https://www.softwareadvice.com/help-desk/mobaxterm-profile/#key-features) [LogMeIn Rescue](https://www.softwareadvice.com/help-desk/rescue-profile/) 4.64 [(163)](https://www.softwareadvice.com/help-desk/rescue-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary LogMeIn Rescue is a quality remote support software trusted by enterprises and IT support teams worldwide. Purpose-built for high-stakes environments where security can't be compromised, Rescue delivers fast, reliable remote support for PCs, Macs, mobile devices, and more. With 20+ years of proven performance, 99.99% uptime, and 5 billion+ remote sessions completed, Rescue is the platform teams depend on when downtime has real consequences. Built-in enterprise security, granular permissions, and audit-ready session logging keep every interaction controlled and compliant. AI-powered diagnostics and automated session summaries help technicians resolve issues faster and document them automatically. With 12+ flexible connection methods and out-of-the-box integrations with ServiceNow, Nexthink and more; Rescue adapts to your workflow, not the other way around.... [Read more](https://www.softwareadvice.com/help-desk/rescue-profile/) ### Best rated features: Screen Mirroring 5.0 Annotations 5.0 Time Zone Tracking 5.0 Presenter Control Management 5.0 [See all features](https://www.softwareadvice.com/help-desk/rescue-profile/#key-features) ### Remote Device Support $149.00/month Powerful remote support for IT and customer care, from simple to complex ### Rescue Enterprise Custom Pricing available upon request Advanced remote support with priority VIP service for enterprise teams. [See full pricing details](https://www.softwareadvice.com/help-desk/rescue-profile/#pricing-and-plans) [Remote Utilities](https://www.softwareadvice.com/remote-support/remote-utilities-profile/) 4.70 [(23)](https://www.softwareadvice.com/remote-support/remote-utilities-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Remote Utilities is an advanced remote desktop solution designed to empower IT professionals. It enables the monitoring of screens, control of mouse pointers, sending of keystrokes, and execution of applications on remote systems. With the inclusion of host and agent modules, professionals can gain either unattended or attended access across various remote workstations and servers. Featuring a robust management interface, Remote Utilities allows administrators to construct, synchronize, and backup address books or folders for all connections effortlessly. This feature-rich solution enables support teams to establish multi-user chat panels or engage in voice/video calls with remote users, enhancing communication and collaboration. Users can generate insightful reports to evaluate the performance of hardware and software across multiple systems and employ a drag-and-drop interface for easy file transfers between remote and local systems. Remote Utilities extends its accessibility by providing dedicated applications for Android and iOS, allowing seamless access via mobile devices. Available on a perpetual license, support for Remote Utilities is extensive, including documentation, email, ticketing system, and other online resources to ensure user satisfaction and reliability.... [Read more](https://www.softwareadvice.com/remote-support/remote-utilities-profile/) ### Best rated features: Remote Printing 5.0 Real-Time Monitoring 5.0 Multiple User Accounts 5.0 Remote Update/Installation 5.0 [See all features](https://www.softwareadvice.com/remote-support/remote-utilities-profile/#key-features) ### Starter $99.00one time This plan offers 20 controlled devices total. ### Plus $249.00one time This plan offers 50 controlled devices total. ### Pro $499.00one time This plan offers unlimited controlled devices. [See full pricing details](https://www.softwareadvice.com/remote-support/remote-utilities-profile/#pricing-and-plans) [EV Reach](https://www.softwareadvice.com/remote-support/goverlan-reach-profile/) 4.64 [(132)](https://www.softwareadvice.com/remote-support/goverlan-reach-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card support. The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots. The background management feature helps users search for a queries, manage and control workstations and access real-time information. EV Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords. Goverlan Reach supports multiple platforms such as GovRC, GovRCMD, VNC, RCP, Telnet, AMC and SSH.... [Read more](https://www.softwareadvice.com/remote-support/goverlan-reach-profile/) ### Best rated features: Remote Support 5.0 Diagnostic Tools 5.0 Reporting/Analytics 5.0 Video Chat 5.0 ### Worst rated features: Customizable Branding 3.3 Session Recording 3.5 Session Transfer 3.5 Unattended Access 3.9 [See all features](https://www.softwareadvice.com/remote-support/goverlan-reach-profile/#key-features) ### Standard $40.00/month 36-60 students- $54 ### Professional $90.00/month 126 - 150 teachers - $33.95 per teacher / year ### Enterprise $170.00/month This plan supports global IT processes. It is billed annually and includes all features in the Professional plan, plus more. Incident Management add-on module is available with this plan for $55 per concurrent tech, per month.... [Read more](https://www.softwareadvice.com/remote-support/goverlan-reach-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/remote-support/goverlan-reach-profile/#pricing-and-plans) [Remote Desktop Manager](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) 4.59 [(412)](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage. Who It’s For Independent IT professionals and freelancers who need a reliable way to organize and secure multiple connections. SMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely. MSPs and helpdesk technicians managing remote sessions across multiple clients or departments. Enterprises needing scalability, advanced auditing, and integration with identity providers. Unique Benefits Centralized Remote Connection Management RDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently. Secure Credential Handling Passwords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely. Access Control & Compliance Multi-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO. Work Anywhere, Anytime RDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected. Scalability to Fit Any Team Free / Solo Edition: Perfect for independent users who don’t need team-sharing features. Team Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs. Support You Can Count On With Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs. The Bottom Line Remote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows.... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) ### What users love - User-friendly setup and operation - Centralized and flexible remote access - Unified multi-protocol connection management ### To take in mind - Resource-heavy and slow performance ### Best rated features: Reporting/Analytics 5.0 Security Tools 5.0 Troubleshooting 5.0 File Transfer 4.8 ### Worst rated features: Activity Tracking 3.5 License Management 3.5 API 3.9 Real-Time Notifications 4.0 [See all features](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#key-features) ### Free solo access Custom Pricing available upon request Remote Desktop Manager (RDM) Free is the all-in-one remote connection and credential management tool for independent IT users, freelancers, and tech enthusiasts. Manage and secure all your remote connections, passwords, and credentials in one platform — for free. Support for RDP, SSH, Telnet, FTP, web apps, and more keeps everything centralized. Built-in encryption protects your data, while credential reuse across sessions saves time. Work online or offline, store locally, or sync with your personal cloud — no forced third-party storage. RDM Free gives solo users a secure, reliable way to simplify remote access, stay organized, and boost productivity.... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans) ### Starter Pack Custom Pricing available upon request Devolutions Starter Pack is an all-in-one IT security and remote access solution designed for small teams of up to 5 users. It combines four essential tools in a single package: Remote Connection Management (supporting 50+ protocols with granular access control), Privileged Access Management (credential checkout, approval workflows, and automated password rotation), Remote Access Management (secure remote sessions, just-in-time access, and session recording), and Workforce Password Management (centralized storage, role-based access, and MFA). With Starter Pack, you get full feature access from day one — no stripped-down versions or hidden upgrades. Choose cloud or self-hosted deployment, and easily scale when your team grows. Perfect for MSPs, IT pros, and small businesses that need enterprise-grade remote access, password security, and privileged account control without the complexity or cost of multiple vendors.... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans) ### Remote connection management Custom Pricing available upon request Devolutions’ Remote Connection Management & IT management solutions centralizes all your remote sessions, tools, and credentials into one secure platform. Supporting 50+ protocols such as RDP, SSH, VPN, and web apps, it gives IT professionals a single pane of glass to manage hybrid environments. Built-in credential management, password rotation, and role-based access control strengthen security while streamlining workflows. Flexible deployment options let you choose cloud or self-hosted, with secure access via Devolutions Gateway — no VPN required. Ideal for sysadmins, MSPs, and helpdesk teams, it reduces IT complexity, enforces least privilege, and boosts productivity across your organization. Included in the plan: - Devolutions Workspace - Devolutions Hub - Devolutions Server - Devolutions Gateway - Devolutions Launcher - Remote Desktop Manager... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans) [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.62 [(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Best for:Enterprise businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by IT professionals, enterprises, managed service providers, and organizations across industries such as automotive, agriculture, logistics, manufacturing, retail, healthcare, banking, and the public sector. The platform supports businesses of various sizes, from individual users and small businesses to large enterprises managing devices across multiple locations. The platform provides remote connectivity features that allow users to access and control devices from any location, deliver technical support, and monitor IT infrastructure in real time. It includes capabilities to detect and resolve IT issues proactively, using automated remediation to reduce manual tasks. Security features include compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards, as well as two-factor authentication, single sign-on support, and conditional access controls. Additional features include asset and patch management, mobile device management, endpoint protection, and augmented reality solutions for industrial applications. TeamViewer is a cloud-based platform with cross-platform compatibility for desktops, mobile devices, IoT devices, and headless systems. It uses artificial intelligence to automate IT tasks, streamline support processes, and provide insights into endpoint performance, applications, operating systems, security, and networking. The platform can be accessed through a web application, Management Console, or client software. It offers different product tiers, including TeamViewer Remote for IT access and support, TeamViewer Tensor for enterprise operations, TeamViewer DEX for endpoint management, and TeamViewer ONE as a unified platform combining all capabilities.... [Read more](https://www.softwareadvice.com/voip/teamviewer-profile/) ### What users love - Reliable remote support capabilities - Intuitive and user-friendly design - Full control from anywhere ### To take in mind - Expensive and inflexible licensing - Occasional connection reliability issues - Complex access and security concerns ### Best rated features: Remediation Management 5.0 Anomaly/Malware Detection 5.0 Server Monitoring 5.0 Application Security 5.0 [See all features](https://www.softwareadvice.com/voip/teamviewer-profile/#key-features) ### TeamViewer Remote Access $24.90/month Billed yearly; Access up to 3 unattended devices ### TeamViewer Business $50.90/month Billed yearly; Access up to 200 unattended devices ### TeamViewer Premium $112.90/month Billed yearly; Access up to 300 unattended devices [See full pricing details](https://www.softwareadvice.com/voip/teamviewer-profile/#pricing-and-plans) [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) 4.61 [(1787)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) Best for:Screen Sharing ### Pricing availability Free trial: Available Free version: Available Software Advice Summary AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface. Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing. Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption technology and more. The product can either be deployed on-premise or hosted on the cloud. It is available on a monthly subscription and support is extended via documentation, phone and email.... [Read more](https://www.softwareadvice.com/remote-support/anydesk-profile/) ### What users love - Reliable and flexible remote control - User-friendly and intuitive interface - Quick and portable installation options ### To take in mind - Connection lags and resource demands - Complex permissions and security concerns - Slow and confusing file transfers ### Best rated features: Remote Access/Control 4.8 Single Sign On 4.7 User Management 4.6 Screen Sharing 4.6 ### Worst rated features: Whiteboard 2.0 API 3.6 Remote Printing 3.7 [See all features](https://www.softwareadvice.com/remote-support/anydesk-profile/#key-features) ### Solo €22.90/month The plan is billed annually and is for single-person companies. ### Standard €35.90/month The plan is billed annually and perfect for starting with a team license. ### Advanced €79.90/month The plan is billed annually and is set to support additional business needs. [See full pricing details](https://www.softwareadvice.com/remote-support/anydesk-profile/#pricing-and-plans) [Amazon WorkSpaces](https://www.softwareadvice.com/help-desk/amazon-workspaces-profile/) 4.25 [(32)](https://www.softwareadvice.com/help-desk/amazon-workspaces-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Amazon WorkSpaces is a cloud-based solution which enables businesses to provision virtual Microsoft Windows or Amazon Linux desktops, allowing end-users to remotely access documents, applications and resources via multiple devices. Employees can also personalize the WorkSpace settings with various options such as wallpaper, icons and shortcuts. The application utilizes streaming protocols, letting professionals analyze the hosted desktop, network and device in order to determine compression/decompression algorithms for transmitting media. Deployed within Amazon Virtual Private Network (VPC), it allows administrators to encrypt documents and set up restrictions for accessing resources within a network. It integrates with Microsoft Active Directory and RADIUS server, letting users manage Amazon WorkSpaces with existing credentials and enable multi-factor authentication. It comes with mobile applications for iOS and Android. It provides pay per usage model, which includes various hourly and monthly billing bundles based on subscribed region. Support is provided via documentation and other online measures.... [Read more](https://www.softwareadvice.com/help-desk/amazon-workspaces-profile/) ### Best rated features: Two-Factor Authentication 5.0 Monitoring 5.0 API 5.0 BYOL Management 5.0 ### Worst rated features: Multi-Factor Authentication 2.0 Backup and Recovery 3.0 Desktop Virtualization 3.0 Device Management 3.0 [See all features](https://www.softwareadvice.com/help-desk/amazon-workspaces-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/help-desk/amazon-workspaces-profile/#pricing-and-plans) [LogMeIn Resolve](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/) 4.42 [(214)](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount. From automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, intelligent session notes that feed directly into a built-in knowledge base, AI-assisted scripting, custom reporting, and an AI-powered self-service helpdesk help technicians move from ticket to fix faster — while building a smarter organization with every resolution.... [Read more](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/) ### Best rated features: Help Desk Management 5.0 Troubleshooting 5.0 Real-Time Reporting 5.0 For MSPs 5.0 ### Worst rated features: Recurring Issues 3.0 Real-Time Updates 3.5 [See all features](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/#key-features) ### Starter $29.00/month Secure unattended access of managed Windows, Mac, and Android devices. ### Growth $55.00/month Remote support and unattended access with modern service management. ### Advanced $78.00/month Remote monitoring and management with integrated access and asset management. [See full pricing details](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/#pricing-and-plans) [RealVNC Connect](https://www.softwareadvice.com/help-desk/vnc-connect-profile/) 4.45 [(167)](https://www.softwareadvice.com/help-desk/vnc-connect-profile/reviews/) Best for:Screen Sharing ### Pricing availability Free trial: Available Free version: Available Software Advice Summary VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) activity. VNC Connect’s key features include intuitive remote control, cross-platform support, attended and unattended access, file transfer, multilingual support, online team management and virtual desktop management under Linux. Its sessions are encrypted end-to-end using up to 256-bit AES encryption providing multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions. VNC Connect is available in English, French, German, Spanish and Brazilian Portuguese languages. It offers PC to PC, and mobile to PC support across Windows, Mac, Linux, Raspberry Pi, iOS and Android platforms. VNC Connect is available for free for non-commercial use and on an annual subscription for professional and enterprise packages.... [Read more](https://www.softwareadvice.com/help-desk/vnc-connect-profile/) ### What users love - Reliable remote connectivity options - Quick and simple installation ### To take in mind - Lag and connection delays ### Best rated features: Secure Login 5.0 Remote Access/Control 4.6 Screen Sharing 4.6 Mobile Access 4.4 ### Worst rated features: Self Service Portal 1.5 Reporting/Analytics 1.8 File Transfer 3.6 [See all features](https://www.softwareadvice.com/help-desk/vnc-connect-profile/#key-features) ### Essential $8.25/month Remote access for a solo user with unattended access to 3 devices with essential features like remote printing, file transfer, and audio.... [Read more](https://www.softwareadvice.com/help-desk/vnc-connect-profile/#pricing-and-plans) ### Plus $16.50/month For growing teams wanting to support a small number of devices.​ ### Premium $29.75/month For larger teams needing advanced security and to remotely support users.​ [See full pricing details](https://www.softwareadvice.com/help-desk/vnc-connect-profile/#pricing-and-plans) [dualmon](https://www.softwareadvice.com/remote-support/dualmon-profile/) 4.86 [(283)](https://www.softwareadvice.com/remote-support/dualmon-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options. dualmon features direct file transfer, which enables users to transfer files and software patches. The product also offers multi-session support, which allows users to connect with several computers at one time. dualmon’s instant messaging feature allows users to initiate chat sessions with other online users. The solution also includes live presentation, so users can provide online demos and training to the customers. dualmon is available in two different pricing plans, and pricing varies based on number of computers. The vendor offers online support and a knowledge base.... [Read more](https://www.softwareadvice.com/remote-support/dualmon-profile/) ### Best rated features: Remote Access/Control 5.0 Troubleshooting 5.0 Real-Time Chat 5.0 Screen Sharing 5.0 ### Worst rated features: Customizable Branding 3.0 Reporting/Analytics 3.0 [See all features](https://www.softwareadvice.com/remote-support/dualmon-profile/#key-features) ### Pro $19.00/year Up to 5 Computers ### Enterprise $99.00/year Up to 1000 computers ### Assist $99.00/year [See full pricing details](https://www.softwareadvice.com/remote-support/dualmon-profile/#pricing-and-plans) [FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/) 4.76 [(389)](https://www.softwareadvice.com/crm/fixme-it-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. Its features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more. FixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines. Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session. The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations.... [Read more](https://www.softwareadvice.com/crm/fixme-it-profile/) ### Best rated features: Two-Factor Authentication 5.0 Reporting & Statistics 5.0 SSL Security 5.0 Unattended Access 5.0 ### Worst rated features: Compliance Management 3.0 Customizable Reports 3.0 Real-Time Notifications 4.0 [See all features](https://www.softwareadvice.com/crm/fixme-it-profile/#key-features) ### Monthly $39.00/month Discounted prices are available for annual billing. ### Annual $390.00/year [See full pricing details](https://www.softwareadvice.com/crm/fixme-it-profile/#pricing-and-plans) [GoodAccess](https://www.softwareadvice.com/security/goodaccess-profile/) 4.88 [(103)](https://www.softwareadvice.com/security/goodaccess-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAccess delivers a hardware-free, rapid deployment solution within hours or days, allowing companies to enhance their security without the need for in-house IT experts. Our platform ensures seamless integration with modern SaaS/cloud applications as well as legacy systems, protecting critical assets for remote and hybrid workforces. GoodAccess serves businesses with 50-5000 employees across diverse industries, particularly those adopting multi-cloud and SaaS environments. Start your 14-day full-featured free trial.... [Read more](https://www.softwareadvice.com/security/goodaccess-profile/) ### Best rated features: Reporting/Analytics 5.0 Two-Factor Authentication 5.0 Data Security 5.0 Geo-spoofing 5.0 ### Worst rated features: Employee Activity Monitoring 4.0 Live Chat 4.0 [See all features](https://www.softwareadvice.com/security/goodaccess-profile/#key-features) ### Enterprise Custom Pricing available upon request Enterprise features and Premium 24/7 support for large organizations. Allows minimum of 50 users. ### Premium $11.00/month ZTNA - Zero Trust Network Access for multi-site & cloud businesses. Allows a minimum of 5 users. ### Essential $7.00/month Dedicated Cloud VPN with Static IP whitelisting. Allows a minimum of 10 users. [See full pricing details](https://www.softwareadvice.com/security/goodaccess-profile/#pricing-and-plans) [Admin By Request](https://www.softwareadvice.com/remote-support/admin-by-request-profile/) 4.87 [(69)](https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enable enterprises to lock down administrative privileges across all endpoints by revoking local admin rights - while still providing means for end users to gain elevated privileges when they need it. Once local admin rights are removed based on user or group, end users are still able to gain elevated privileges when they need it via the self-service endpoint application. Privileges can be elevated per app (single app elevation), or for a set period of time (session elevation). All elevated activity undertaken by the user while they have elevated privileges is logged in the Admin By Request Auditlog, which can be accessed via a user-friendly online Admin Portal. Also accessible from the Admin Portal is a full hardware and software Inventory, customizable reports, features such as Break Glass (a LAPS-replacement feature for creating emergency local admin accounts), Device Owner, and Clean Up Local Admins, as well as all Settings and Sub-Settings, which allow organizations to create granular access control rules to tailor the software to their specific needs. File downloads are scanned by over 35 anti-malware engines which comprise OPSWAT's MetaDefender Cloud API, and flagged if malware is detected. Integration with ServiceNow, Slack, Teams, Intune, SIEM tools, and a number of other popular software, make adoption of Admin By Request effortless for end users and administrators. End users can remain productive, Help Desk personnel can focus on more important tasks, and company compliance requirements can be met with a single security tool.... [Read more](https://www.softwareadvice.com/remote-support/admin-by-request-profile/) ### Best rated features: Workflow Management 5.0 Audit Trail 5.0 User Provisioning 5.0 Secure Login 5.0 [See all features](https://www.softwareadvice.com/remote-support/admin-by-request-profile/#key-features) [TSPlus](https://www.softwareadvice.com/remote-support/tsplus-profile/) 4.90 [(50)](https://www.softwareadvice.com/remote-support/tsplus-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Need a remote access infrastructure to get your team to work remotely? Discover TSplus Remote Access, the best value-for-money remote access software. Try the best value-for-money remote desktop alternative to Citrix and Microsoft RDS. Get your team to start working remotely today in a secure environment on any device and browser. TSplus supports concurrent remote desktop (RDS) connections, disk mapping, printer mapping, html5 connections, and more. It provides small businesses to large enterprises and everything in between with the latest remote desktop services and applications. TSplus also offers various companion tools including data security, two-factor authentication, virtual printing, and more. Whether you are looking to create a safe remote environment or build an effective security application for your business, TSplus is here to help!... [Read more](https://www.softwareadvice.com/remote-support/tsplus-profile/) ### Best rated features: Chat/Messaging 5.0 Authentication 5.0 Application Management 5.0 Remote Update/Installation 5.0 ### Worst rated features: Activity Dashboard 4.0 [See all features](https://www.softwareadvice.com/remote-support/tsplus-profile/#key-features) ### Basic $14.50one time [See full pricing details](https://www.softwareadvice.com/remote-support/tsplus-profile/#pricing-and-plans) [Getscreen.me](https://www.softwareadvice.com/remote-support/getscreen-me-profile/) 4.78 [(156)](https://www.softwareadvice.com/remote-support/getscreen-me-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Getscreen.me is a cloud-based SaaS platform for remote access to computers, servers and mobile devices right from the browser. Cutting-edge web technology has enabled us to develop a unique product making almost instant technical support a reality. No more instructions, IDs or passwords. Even elderly people can easily provide access to their computers. Getscreen.me key features: - constant access to computers via a personal account on the website; - remote support by invitations; - file manager; - team accounts; - simultaneous connections; - OS interface auto-translation; - video recording of connection sessions; - branding; - integrations; - connection log; - no restrictions on commercial use. Getscreen.me is a perfect solution for both freelancers and large IT outsourcing companies... [Read more](https://www.softwareadvice.com/remote-support/getscreen-me-profile/) ### Best rated features: File Management 5.0 Screen Recording 5.0 Monitoring 5.0 Remote Support 5.0 ### Worst rated features: Surveys & Feedback 3.0 Remote Update/Installation 3.7 [See all features](https://www.softwareadvice.com/remote-support/getscreen-me-profile/#key-features) ### Basic $5.00/month [See full pricing details](https://www.softwareadvice.com/remote-support/getscreen-me-profile/#pricing-and-plans) [Kasm Workspaces](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/) 4.93 [(29)](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Kasm Workspaces is a container streaming platform for delivering browser, desktop and application workloads to the web browser. Kasm is changing the way that businesses deliver digital workspaces using our open-source web-native container streaming technology to establish a modern devops delivery of Desktop as a Service (DaaS), application streaming, and browser isolation. Kasm is not just a service, it is a highly configurable platform, with a robust developer API that can be customized for your use-case, at any scale. Workspaces is truly wherever the work is. It can be deployed in the cloud (Public or Private), on-premise (Including Air-Gapped Networks), or in a hybrid configuration. Kasm Workspaces was developed by a team of cybersecurity experts to meet the most demanding secure collaboration and remote workforce requirements of the US Government, but is now available to companies of all sizes and across all industries. Our solution makes use of the latest technology in container orchestration, browser rendering technology and devops pipelines to establish an architecture that is highly efficient, scalable and customizable. Most importantly, Workspaces provides a platform, rather than a service, so it is infinitely customizable to your unique requirements and includes a developer API so that it can be integrated with, rather than replace, your existing applications and workflows. Kasm provides the backend Platform as a Service (PaaS) technology that powers SaaS offerings across a wide variety of industries, including the Defense Sector, Financial, Accounting/Legal, Industrial, Energy, Education, Health Care, Law Enforcement, Data Warehousing, Artificial Intelligence and Technology Startups. You might be surprised where you will find Kasm as the silent workhorse under the hood.... [Read more](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/) ### Best rated features: Load Balancing 5.0 Video Chat 5.0 SSL Security 5.0 Video Conferencing 5.0 ### Worst rated features: Employee Activity Monitoring 3.0 Reporting/Analytics 3.7 [See all features](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/#key-features) ### Enterprise Edition $10.00 Kasm Workspaces for Enterprise Customers. ### Starter Edition $10.00/month Starter Edition is a limited-feature version of Kasm Workspaces for organizations self-hosting less than 25 users/sessions.... [Read more](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/#pricing-and-plans) ### Community Edition $0.00 Kasm Workspaces CE is a no-cost version of the Professional/Enterprise container streaming platform for individual users, non-profit organizations, and businesses wanting to test the platform.... [Read more](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/data-loss-prevention/kasm-profile/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/?page=2)[3](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/?page=3)[4](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/?page=4) ## Popular Comparisons [ Zoho Assist vs TeamViewer ONE ](https://www.softwareadvice.com/voip/teamviewer-profile/vs/zoho-assist/)[ AnyDesk vs ScreenConnect ](https://www.softwareadvice.com/compare/100985-anydesk/vs/390169-ScreenConnect/)[ RemotePC vs Splashtop ](https://www.softwareadvice.com/help-desk/remotepc-profile/vs/splashtop/)[ dualmon vs GoToMyPC ](https://www.softwareadvice.com/remote-support/dualmon-profile/vs/gotomypc/)[ Iperius Remote vs Supremo Remote Desktop ](https://www.softwareadvice.com/remote-support/iperius-remote-profile/vs/supremo/)[ Pulseway vs Remote Desktop Manager ](https://www.softwareadvice.com/network-management/pulseway-profile/vs/remote-desktop-manager/)[ ISL Light vs LogMeIn Rescue ](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/rescue/) ## Your Guide to Top Remote Desktop Software, May 2025 Software Advice uses reviews from real software users to highlight the top-rated Remote Desktop products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) - [Chrome Remote Desktop](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/) - [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) - [dualmon](https://www.softwareadvice.com/remote-support/dualmon-profile/) - [FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/) - [GoToMyPC](https://www.softwareadvice.com/remote-support/gotomypc-profile/) - [Iperius Remote](https://www.softwareadvice.com/remote-support/iperius-remote-profile/) - [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) - [LogMeIn Resolve](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/) - [ManageEngine Endpoint Central MSP](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/) - [ManageEngine Remote Access Plus](https://www.softwareadvice.com/file-sharing/manageengine-remote-access-plus-profile/) - [Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/) - [RealVNC Connect](https://www.softwareadvice.com/help-desk/vnc-connect-profile/) - [Remote Desktop Manager](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) - [RemotePC](https://www.softwareadvice.com/help-desk/remotepc-profile/) - [SetMe](https://www.softwareadvice.com/remote-support/setme-profile/) - [Splashtop](https://www.softwareadvice.com/remote-support/splashtop-profile/) - [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) - [TeamViewer](https://www.softwareadvice.com/voip/teamviewer-profile/) - [TSPlus](https://www.softwareadvice.com/remote-support/tsplus-profile/) - [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. Most professionals working in a corporate environment are familiar with contacting IT support for technical glitches in their systems. In such scenarios, they usually begin with the tedious task of explaining the issue they are facing, which at times they themselves don’t fully understand. This poses a challenge to the person seeking help as well as the person providing help, as offering assistance remotely can be tricky when the problem is unclear. Additionally, remotely instructing the complainant on how to fix the issue can be taxing and time-consuming for the IT support staff. This is where remote desktop software comes in. Using this software, an IT support person can request access and control of a remote computer system. It allows them to operate the system remotely to find and troubleshoot the issue, after which they can transfer the control back to the original user. While this is a classic use case of remote desktop software, it is not the only one. The tool can be used by technology vendors, software developers, independent professionals, and almost anyone who needs remote access to systems. The tool has many uses and benefits such as reduced hardware costs and faster query resolution. We will discuss these and other essential details about the tool in this buyers guide. ## Here's what we'll cover: - [What is remote desktop software?](#Whatisremotedesktopsoftware) - [Common features of remote desktop software?](#Commonfeaturesofremotedesktopsoftware) - [What type of buyer are you?](#Whattypeofbuyerareyou) - [Benefits of remote desktop software](#Benefitsofremotedesktopsoftware) - [Key considerations for selecting remote desktop software?](#Keyconsiderationsforselectingremotedesktopsoftware) ## What is remote desktop software? Remote desktop software is a tool that provides access to one or more computer systems that are not physically present on-site. This helps with activities such as accessing files, fixing technical glitches, or printing documents on remotely located systems. The tool is provided either by the respective operating system vendor, such as Microsoft or Apple, or by a third-party vendor in the form of an app. _Remote desktop view in_ [ConnectWise Control](https://www.softwareadvice.com/product/390169-ScreenConnect/) [(Source)](https://www.softwareadvice.com/product/390169-ScreenConnect/) ## Common features of remote desktop software In this section, we’ll look at some of the common features of remote desktop software. These features will help you understand the basic capabilities a solution must offer for effective access to remote systems. Access control Take control of a computer system to operate it remotely by requesting access from the user. The control can be transferred back to the user later on. Real-time chat Chat with the original user of the remote computer for queries or information such as passwords or query resolution status. Screen sharing View and control a remote system’s screen and interact with it as you would with a local system. Screen recording Record on-screen activity while sharing the screen. This helps audit activity and maintain screen recordings for future reference. Remote printing Get access to files stored on a remote computer and print them using a local printer. This feature is particularly helpful for on-the-go employees as they can remotely access the files in their original system. ## What type of buyer are you? There are two key types of buyers of remote desktop software. They differ based on their requirements and primary concerns. **Buyers looking for a commercial tool**: Commercial remote access software is usually purchased by, but not limited to, business organizations. These tools are available for a fee and offer advanced features commonly required by businesses and enterprises. **Buyers looking for a free tool:** Free remote access solutions are great for independent professionals or users that need the tool for personal use. These buyers usually have limited feature requirements and lack the budget needed for premium subscriptions. ## Benefits of remote desktop software The following are the key benefits of remote desktop software. These benefits enlist the business functions that are positively impacted by the tool and how they may improve. **Faster issue resolution:** Ability to access computer systems remotely allows IT support teams to provide tech assistance as they would do in person. Being able to view and control computers remotely allows them to make changes to resolve technical issues. **Improved productivity:** With this tool, employees can work from anywhere by accessing their computer systems remotely. This is particularly useful for software developers who may not be able to access or run code stored on their system without remote access. **Increased savings:** Investing in additional hardware and servers to provide systems to geographically-scattered or on-the-move employees can put a strain on the IT budget. Businesses can avoid these costs by providing remote system access to employees while they use their personal systems to access the work computers. ## Key considerations for selecting remote desktop software As the last step to selecting a tool, keep a few additional factors in mind. These will help select a tool that is best suited to your business goals. **Usability:** Before purchasing the tool, it’s essential to check if the tool can be operated without advanced IT knowledge or skills. For users without extensive technical know-how, the tool should provide remote access within a few simple steps and not after a complex and elaborate procedure. **Data security:** It is essential to check if the vendor has been a victim of any data breach or hacking in the past as this can put your sensitive business or personal data at risk. A vendor with a clean record is always a safer option. Also, go through their data security features and check if they comply with the latest industry standards. **Connectivity speed:** The more geographically-dispersed servers a vendor has, the better will be the connectivity. So check with the vendor about the count and location of servers. _Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication._ ### Related Remote Desktop Software - [Cloud PBX Software](https://www.softwareadvice.com/category/4757-cloud-pbx/) - [Data Center Management Software](https://www.softwareadvice.com/data-center-management/) - [Desktop as a Service (DaaS) Software](https://www.softwareadvice.com/daas/) - [Operating Systems Software](https://www.softwareadvice.com/operating-systems/) - [Server Management Software](https://www.softwareadvice.com/server-management/) - [Server Monitoring Software](https://www.softwareadvice.com/server-monitoring/) - [VDI Software](https://www.softwareadvice.com/vdi/) - [Virtual Machine Software](https://www.softwareadvice.com/virtual-machine/) - [Virtualization Software](https://www.softwareadvice.com/virtualization/)