Remote Desktop Manager Software


Remote Desktop Manager is an on-premise help desk solution that allows users to centralize their connections, passwords and credentials in a single platform which can be shared with multiple team members. Key features include remote connection and screen sharing capabilities, password management, audits, reports and more.

Remote Desktop Manager provides users with a centralized password repository. Role-based permissions and two-factor authentication allows administrators to control access to system data. Credentials for new connections are brokered by the solution on behalf of the user.

Users can also monitor, verify and analyze team activity and record usage logs for the members. The solution offers mobile applications for iOS and Android devices for remote usage.

The solution offers perpetual licenses for a one-time fee that includes support via phone, email, online helpdesk and through other online resources.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8



94 Reviews of Remote Desktop Manager

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 94 reviews

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Scott from Getronics

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Remote desktop Swiss Army knife

It is a feature complete product and very well thought out. It has the ability to connect to so much stuff. The Development team is very active and they participate in their forums which is great.

Pros

This application has it all. It connects to anything you could want to remotely administer. from SSH to RDP to VNC to Vmware view it has it all. You can share connections between a team as well via a SQL database or other means. It works well for every occassion. Support is great and they strive to satisfy all of their customers. This is a really great application and it runs on Windows, Mac, Android and iOS.

Cons

No Linux version but they say that they are considering it.

Review Source: Capterra

RD from Sharingdelights

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

clean interface

Pros

This software has great remote connections manager and you can access your data when offline. I also like I can connect to my work computer and connect remotely to my personal laptop at home.

Cons

User interface is a bit overwhelming at first but the more you use it and get familiar you will get the hang of it.

Review Source: Capterra
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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Customer support

Functionality

November 2018

Now Screen swapping is easy

Being a tester, I have been using this from career start.it is required essential in a software organization.

Pros

We can work on multiple platforms with this. Easy to use. Just need to enter the IP and user credentials and within few seconds, the user will be switched to a new virtual machine and can work there

Cons

There is Nothing to complain about Remote Desktop manager

Review Source: Capterra

Theresa from Mr Hero

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

October 2018

What I like about remote desktop.

Pros

What I like most about remote desktop is that it is available on different devices.

Cons

The only cons I found was sometimes it freezes up.

Review Source: Capterra

Deepak from Nordstrom

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Remote Desktop Manager for work

Pros

I am using through RSA token connectivity and that is very secure.

Cons

Every time i need to connect to Remote Desktop to connect DB

Review Source: Capterra

Greg from Eco Interiors Ltd.

Industry:  Consulting

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

A nice comprehensive program for managing contacts and remote connections

Pros

- Can store company and contact information, payment information, remote connections, and cloud storage connections
- Can even start Powershell and Microsoft OneDrive connections
- Simple to install and start using

Cons

- User interface is a bit overwhelming at first for someone not with an IT background. Takes time to learn.

Review Source
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Remote desktop for small business

I use it to edit documents like invoices that are stored on my desktop or template that I need to access for a invoice to a customer requesting it because they are not the owner.

Pros

It is the best tool I can use for my business. It gives me access to my desktop from other devices so I add to an invoice open word documents and save them it has been so easy to set up also

Cons

If your tablet is does not have the same software on it then you will have a problem opening and editing documents like excel and word not wordpad

Review Source: Capterra

Changyue from Advanced Clinical

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

I've run thisin the background

Pros

seen it I would say it doesn't bug me much.

Cons

don't recall. it's like a background software for me.

Review Source: Capterra

Jamie from Freedom Consulting Group, Inc.

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Does Everything We Need It To

Pros

The software does everything we need it to in order to allow remote logging in.

Cons

Sometimes the actions are a little slow to respond when working through the remote desktop.

Review Source: Capterra

Peter from Zon Engineering Inc.

Industry:  Engineering

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

A good program for amalgamating various remote desktop applications

Pros

If you have a larger firm where you need to utilize multiple remote desktop applications, RDM can be useful for tracking various computer access information.

Cons

There is no integrated remote desktop interface, which is why we initially acquired the software. It isn't that useful for smaller companies that already use one remote desktop application.

Review Source

Renee from Mid-Ohio Psychological Services

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Makes my job a lot easier!

Pros

This saves tons of time with my job, where the IT department can quickly connect to my computer and fix any issues I am having. It allows me to also work from my home office !

Cons

At times, it has failed to connect, but if I try again, it almost always connects.

Review Source: Capterra

Claudia from Purkinje Inc

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

October 2018

Great product, easy to use

If I work from home I don’t need to bring my laptop from the office, I can remote connect from my personal laptop

Pros

It’s very easy to use. You can also open more than a remote desktop session at the same time

Cons

If you have a big screen connected to your laptop and you open rwmote desktop in full screen it will take the size of the laptop screen not of the big screen

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

October 2018

Remote Desktop Manager is a easy to use platform

Pros

I love that its easy to access by searching "remote" in the windows search bar. it launches flawlessly and will redirect local printers for use on the remote side. We have many users that use remote solely at their work stations and its very easy for unexperienced users to nagivate and figure out. I love that you can add multiple remote shortcuts on each computer so that many people can log on to their on RDP

Cons

i guess one of the things that makes it a little more challenging for new users is when it holds the prior users name in the log in box but other than that is great.

Review Source: Capterra

Ferry from Ximedes Software BV

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

For me the number one tool to manage servers

Pros

- Easy to use
- Build in ssh, rdsp web, database access, S3 browser, VPN, etc..
- Can be integrated with password tools like LastPass, KeyChain (and many others)
- Can start scripts/programs before or after making connections
- Can start a VPN before connecting to a server/ and stopping VPN after disconnecting
- Group servers/connections in Folders
- Store contact details

Cons

- Crashes sometimes
- Some work is involved when switching from the Windows to the Mac version

Review Source: Capterra

Shawn from Eco Interiors Ltd.

Industry:  Construction

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

Simple to use for both IT support personnel and normal users

Pros

- Whenever I have a problem, our outsourced IT support connects in with Remote Desktop Manager and fixes the problem quickly and effortlessly. It's easy to setup and grant remote access.

Cons

- Remote Desktop Manager sometimes hangs after closing connections and remotes shutdown via Task Manager.

Review Source

Rhonda from Dr. R. J. Jensen Dental Corp

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Handy Tool

Pros

This makes it possible for our office to go from our current server to our old server in no time at all. We run 3 servers simultaneously and this makes our lives so much easier

Cons

Nothing negative to be said about Remote Desktop manager

Review Source: Capterra

Jessica from Pearle Vision

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Remote Desktop Manager

I am able to access the systems in our other offices quickly and I have not had a problem since the innitial install. We had issues connecting with our old software. I am very pleased to say we have had no connection issues since we installed Remote Desktop Manager.

Pros

The Remote Desktop Manager is easy to install and very simple to use.

Cons

I have had a couple issues downloading and setting up the program but since have had no problems.

Review Source: Capterra

Rajesh from DRF Organization

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

September 2018

Very useful remote desktop software

Pros

Easy to use and access multiple remote connections
Very useful features

Cons

Sometimes my current session is automatically getting logged off

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

The Best and Secure Access

I've been using RDM for over a year and it's become my main connectivity tool. I have two words that for me define well this tool security and agility.

Pros

All connections in one tool, easy to use.

Cons

Could have translation to Portuguese Brazil.

Review Source: Capterra
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Verified Reviewer

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

life saver

this software helps employees to work remotely with secure access to private and confidential data.

Pros

this is one of the best and easiest to use remote desktop software products i ever used; it's easy to install on both desktop and laptop and easy to manage remote login info.

Cons

installation time is longer than expected

Review Source: Capterra

Displaying 1 - 20 of 94 reviews