Remote Desktop Manager Software


 

Remote Desktop Manager is an on-premise help desk solution that allows users to centralize their connections, passwords and credentials in a single platform which can be shared with multiple team members. Key features include remote connection and screen sharing capabilities, password management, audits, reports and more.

Remote Desktop Manager provides users with a centralized password repository. Role-based permissions and two-factor authentication allows administrators to control access to system data. Credentials for new connections are brokered by the solution on behalf of the user.

Users can also monitor, verify and analyze team activity and record usage logs for the members. The solution offers mobile applications for iOS and Android devices for remote usage.

The solution offers perpetual licenses for a one-time fee that includes support via phone, email, online helpdesk and through other online resources.

 

Remote Desktop Manager - Dashboard
 
  • Remote Desktop Manager - Dashboard
    Dashboard
  • Remote Desktop Manager - Overview
    Overview
  • Remote Desktop Manager - Update data
    Update data
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8

57 Reviews of Remote Desktop Manager

 

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Software Advice Reviews (6)
More Reviews (51)

Showing 1-6 of 6

Cassie from Fca
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

A step in the right direction for remote desktop management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The biggest feature for me regarding Remote Desktop Manager is the ability to manage multiple connections through one interface.

Cons

It slows down my computer (system resource heavy) and the user interface is very daunting. If the interface was cleaned up a bit I think it would improve navigation.

Review Source
 
 

Renea from solid solutions today
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Call Proof Is The Best For Call Tracking!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this software!

Pros

The pros are many. I will start with the fact I am tracking my sales calls with appointment check-ins. It has a Google My Business integration which is a must have for me. It has sales territory assignments. Followup and scheduling are available. For the extra service, I can get GPS tracking and for the best value for my money, I can record my calls and have text messaging.

Cons

Chat routing automatically to Facebook. I would much rather it be a stand alone product with the ability to chat within the site.

Review Source
 
 

Alonso from HealthCompany
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Indispensable Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You should try free version

Pros

Everything is grouped and in place pleasantly.
Remote tasks / services / shared folder options are easier and smoother.
It supports multiple connection protocols, you use an application for multiple protocols instead of one of each protocol.
Each update expands the services and features of the application.

Cons

The application does not remember the size of its window
If you open many sessions it will consume a lot of RAM

Review Source
 
 

Felix from corporación Estelio
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

It is a very rich tool in terms of its functionality and allows covering multiple needs, a software that constantly evolves from better to much better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

"I just do not think it has competition, it's a very useful way to access many remote desktops in a good distributed and clean UI / UX environment.
excellent and very useful generation of automated processes since you have a great set of functions that are easy to use. very good security management and audit access ... excellent support and mitigation of errors, the mobile version can be improved, I do not say that this bad but it can be better."

Cons

I can not find major problems or deficiencies to this software, it does what it should do and more is recommended without hesitation ... maybe, the price can be a bit expensive.

Review Source
 
 

Josh from Empowered Life Stores
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Mac to Windows

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Simplicity to login to my Windows server from my Mac Laptop. Good Speed. Solid Connection. No real issues.

Cons

Inability to move files without saving them on the cloud first. Wish for the option to copy or drag. Remote manager occasionaly disconnects for seemingly no reason. This is a minor inconvenience.

Review Source
 
 

Michael from Neurospine LLC
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Free remote management tool to manage all of your workstations via RDP

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to create a library of all of your computers. You can save admin credentials so it's easy to just double click on the computer and log in without having to type in your credentials each time.

Cons

Logs in to each computer via RDP so only one user can see the session at a time. This is best used on-site as this can be a security issue using this software to log in from outside of your agency.

Review Source
 
 
 
Showing 1-20 of 51

Zeeshan from Asian Network for Scientific Information
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Really easy to manage all of my remote connections into one solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saves my time, money and definitely my efforts towards all of my scattered appliances.

Pros

It simplifies remoting of Server Machines, desktops, NVR, etc. This is the best tool I have ever used to remote controlling everything. I loved its simple interface. Taking backup is quite easier which gives you peace of mind. Most important part is its team sharing feature. You can also save your time by saving admin credentials and log in without having to type it each time.

Cons

First of all free edition is limited one. Secondly there would be a suggestion that it should have the network scanning ability, or at least we must know which of my remote connection is healthy and which one is getting weak.

Review Source: Capterra
 


July 2018

July 2018

Great tool for managing multiple RDP session connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software made it really easy to manage connections to multiple different remote machines. I would sometimes remote into the wrong machine out of muscle memory or habit, but this way I had to intentionally choose which machine or server I wanted to get into.

Cons

The initial set up to save each remote connection setting was a little tedious, but I had some connections saved (.rdp files) already and I could import those. Also, I had to dig around to figure out how to launch sessions in multi-monitor mode.

Review Source: Capterra
 


June 2018

June 2018

Great software for remoting into anything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software simplifies remoting into anything! Servers, switches, desktops, you name it. This is our primary tool for remote controlling everything in our environment. We love the simplified interface and the organization it allows.
We can do everything with the free version but we will be evaluating the paid version for AD integration.

Cons

Setting it up can be intimidating for first time users because of the numerous options.
Free version does not allow a shared database, which is understandable.

Review Source: Capterra
 

Ashley from PreSonus Audio Electronics
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

It stalls and is glitchy, but it's neat when it actually works.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It works most of the time, and it makes working from home a lot easier because I am able to access my servers and locally stored documents!

Pros

Working remotely is much easier when I have this tool in place! There is no limit to how much you can do when using this tool, and I do not experience much if any distortion like you sometimes will with remote-in programs like this.

Cons

It will often freeze up or stall. I have had issues with it disconnecting from the VPN randomly, as well. It may have something to do with the Internet connection.

Review Source: Capterra
 

Philip from Episerver
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Good utility for managing a large collections of servers and VMs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has encouraged our team to operate more efficiently and in a more organized fashion. We manage a worldwide network of customer and partners' machines, both virtual and real. It wouldn't be possible without a tool like this.

Pros

Once you have everything configured to your liking it is very easy to jump around to different machines, this is a life saver for any managed services organization. Connections to libraries simplify management, important commands like sending CTR-ALT-DELETE are here, managing a mix of virtual machines and steel boxes is possible and easy to do.

Cons

Out of the box you may need to arrange and configured everything to your liking. This can take some time however it is worth doing. If you start out organized, this software can make your like much easier.

Review Source: Capterra
 


June 2018

June 2018

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to work remotely from my house

Pros

Easy to use. It is also very good to work remotely, from anywhere. It is an easy application to install.

Cons

I have not had good support in this application, and the response times are very slow. Or sometimes I do not have answers to solve some problems.

Review Source: Capterra
 

Silvia from Venezolana de Industria Tecnológica VIT

June 2018

June 2018

It is a secure tool for remote access of Networks and Servers including multiple protocols and VPN

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has built-in corporate password management tools, general-level access controls, one-click connections and multiple single-window access to reduce desktop clutter. Injection of credentials directly on remote servers. They can never compromise any information, since they never have access or knowledge of plain text credentials. It allows to control, delegate and filter the user's access to privileged accounts using a role-based security system. You can integrate FTP, FTPS, SFTP, SSH without any inconvenience with reduction of costs

Cons

Not being able to perform a scan of the Network Domain where all the equipment can be visualized and thus not have to incorporate one by one to the tool, but only the users and the keys. We can not see what equipment is in use or failing that ip are assigned, to see the Domain Forest.Being an easy, comfortable and practical application.You can know who did what with a password, where they did it and when

Review Source: Capterra
 


June 2018

June 2018

One of the best software i use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It save me so much hassles when connecting to remote and local services.

Pros

The software supports so many connections types. It provides for cascading credentials so i can create connections and then move them around between folders when i migrate connections from different environment, saving me time and money when i do migrations. It can test connectivity and react accordingly when trying to connect saving hassle when using my laptop from remote locations.

Cons

I have not found any real cons on this software. Although you may find some minor bugs every once in a while they are usually fixes very quickly.

Review Source: Capterra
 

Marco from Recordati S.p.A.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Many features, to be exploited better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a complete product that requires minimal training.

Pros

The product is very rich in functionality and allows to cover multiple needs, from simple work organization to saving passwords.

Cons

Although it is a complete product, it is often used ersclusively as a remote access software and no much more.

Review Source: Capterra
 


April 2018

April 2018

Best Remote Desktop App I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I used to love an app (Mac) called CoRD. It beautifully laid out multiple connections in a tabbed layout minimizing the number of windows I had open. However, as the Mac OS evolved the app did not and stopped working with newer versions. I then came across Remote Desktop Manager and it does all of that and much much more. You can create workflows to connect to a VPN first, save specific credentials for different connections, and even setup remote connections for Telnet and SSH to network devices.

Cons

Honestly, the only part that's hard to swallow is the price. There is a free version, but it limits the connections you can create. I believe the paid versions is close to $200 for the Enterprise edition.

Review Source: Capterra
 

Chris from All My Sons Moving and Storage

March 2018

March 2018

Love having all my remote connections in one software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love this software and use it daily, also makes it easy for setting up our new users and to know they have access to all the servers they may need.

Pros

Having all my remote connections in one place and have it save all my information makes accessing our servers much easier. Also very very easy to back this up and send to other users so they can input their credentials and gain access to remote connections

Cons

Lock your station if you have this software saving your passwords otherwise they will be very easily accessed by anyone walking by your work station.

Review Source: Capterra
 


February 2018

February 2018

Remote Desktop Manager - A brilliant multi-tabbed remote desktop management app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy and quick access to all of my estate. It is easy to setup a remote desktop profile for every machine and a click gets me straight in whenever I want. Each one appears in a separate tab and they can remain open for as long as I need them to.

Pros

Remote Desktop Manager seems to do what is does best quite simply, and that is be a very useful way of viewing many remote desktops in a multi-tabbed environment. I am able to view the remote desktops of any PC or server whenever I want. But it doesn't stop there. It also allows other remote connections protocols to be used, such as VNC. I can group machines however I want. So I can have servers in one group, banks of PCs in another etc.

Cons

None worth noting. However it does sometimes crash out when a new version is available. But that could be my machine.

Review Source: Capterra
 


February 2018

February 2018

Remote Desktop Manager allows multiple logins to be active and helps me conduct email marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to have multiple logins active while conducting email marketing allow me to streamline many steps in the process.

Cons

Sometimes when logging out at the end of a work day, I return in the morning to find connections disconnected when I didn't mean too. I think this is user error though.

Review Source: Capterra
 

David from Ogle School

February 2018

February 2018

Managing Remote Connections easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits that I get from this software is the ability to easily perform your daily routines while remoting to other computers and servers.

Pros

I am a big fan of well thought out interfaces. The interface is what I like most about this software. Everything is front and centered for you to manage.

Review Source: Capterra
 


January 2018

January 2018

Amazing and only getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplification of managing all of my connections to SSH, FTP, Shares, RDP, web services, and docuemenation in one sweet package.

Pros

With continual improvements and reaching out to the community to see what we see as important to work on, it just keeps moving on up.

Review Source: Capterra
 

Thomas from etiCloud
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Best remote desktop software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

connections stored in SQL, easy to use in a team with restrictions to tier 1 techs to have access to servers but don't know the password.

Cons

Price can be expensive over a 3 year maintenance plan. Unable to pop out putty console as this can make it easy when you connect to multiple ssh windows

Review Source: Capterra
 

Edwin from DHL

January 2018

January 2018

RDM is the best, most secure remote access tool with plenty of features to please the most difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The in software security allows you to just grant the access to a person like they need without giving them the chance to mess up other things.

Review Source: Capterra
 

Alexander from !BRNDMG
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Best program to manage multiple remote connections using different protocols.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes an admins life much easier - every single day!

Pros

- Ease of use
- User license (If you work for multiple companies, you only have to buy one licence)
- Even without an active subscription RDM can be used for many years
- Plugins available for nearly every remote management protocol one could think of
- Plugins for 3rd party programms like Browsers and Password Managers
- Awesome automatism possibilities
- Ability to run own scripts (e.g. Powershell) against remote servers
- Centralized connection management
- Great security management
- Roles for centralized connection managment
- Ability to use cloud or on premise
- Even standalone many possibilities to secure connection credentials (like local KeePass)
- Stable
- Fast and helpful support
- Clean interface using ribbons
- Good licensing model
- Fast bugfixes
- New features
- Assesment management

Review Source: Capterra
 

Vlad from Gradient LLC

January 2018

January 2018

The most advanced remote desktop management software I ever saw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organized my RDC connections and saved a lot of time

Pros

Remote Desktop Manager provides very rich functionality for connection management, a lot of oppotunities of 3rd party software integrations and credential management. Integration with cloud is great

Cons

Actually can`t say anything bad for this product, but maybe it is too coplicated for just connection management software, but it is a reasonable price for such rich functionalyty

Review Source: Capterra
 


January 2018

January 2018

Great tool. Lots of advanced features.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

A great multi-tool. Connects to all manner of remote devices. I love the multi-user functionality. Gives us one place to store device information and login credentials (even per user credentials). Very active updating/extending.

Cons

I haven't had the easiest time learning some of the features. This tool is *great* if you already know a lot about protocols, authentication, private keys, etc. But don't come here expecting it to tell you/help you learn how to set these things up.

Review Source: Capterra
 
 
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