Remote Desktop Manager is an on-premise help desk solution that allows users to centralize their connections, passwords and credentials in a single platform which can be shared with multiple team members. Key features include remote connection and screen sharing capabilities, password management, audits, reports and more.
Remote Desktop Manager provides users with a centralized password repository. Role-based permissions and two-factor authentication allows administrators to control access to system data. Credentials for new connections are brokered by the solution on behalf of the user.
Users can also monitor, verify and analyze team activity and record usage logs for the members. The solution offers mobile applications for iOS and Android devices for remote usage.
The solution offers perpetual licenses for a one-time fee that includes support via phone, email, online helpdesk and through other online resources.
Josh from Empowered Life Stores
Employees number: 2-10 employees
Simplicity to login to my Windows server from my Mac Laptop. Good Speed. Solid Connection. No real issues.
Inability to move files without saving them on the cloud first. Wish for the option to copy or drag. Remote manager occasionaly disconnects for seemingly no reason. This is a minor inconvenience.
Michael from Neurospine LLC
Specialty: Healthcare / Medicine
Employees number: 51-200 employees
Easy to create a library of all of your computers. You can save admin credentials so it's easy to just double click on the computer and log in without having to type in your credentials each time.
Logs in to each computer via RDP so only one user can see the session at a time. This is best used on-site as this can be a security issue using this software to log in from outside of your agency.
Marco from Recordati S.p.A.
Employees number: 1,001-5,000 employees
It is a complete product that requires minimal training.
The product is very rich in functionality and allows to cover multiple needs, from simple work organization to saving passwords.
Although it is a complete product, it is often used ersclusively as a remote access software and no much more.
I used to love an app (Mac) called CoRD. It beautifully laid out multiple connections in a tabbed layout minimizing the number of windows I had open. However, as the Mac OS evolved the app did not and stopped working with newer versions. I then came across Remote Desktop Manager and it does all of that and much much more. You can create workflows to connect to a VPN first, save specific credentials for different connections, and even setup remote connections for Telnet and SSH to network devices.
Honestly, the only part that's hard to swallow is the price. There is a free version, but it limits the connections you can create. I believe the paid versions is close to $200 for the Enterprise edition.
Chris from All My Sons Moving and Storage
Love this software and use it daily, also makes it easy for setting up our new users and to know they have access to all the servers they may need.
Having all my remote connections in one place and have it save all my information makes accessing our servers much easier. Also very very easy to back this up and send to other users so they can input their credentials and gain access to remote connections
Lock your station if you have this software saving your passwords otherwise they will be very easily accessed by anyone walking by your work station.
Easy and quick access to all of my estate. It is easy to setup a remote desktop profile for every machine and a click gets me straight in whenever I want. Each one appears in a separate tab and they can remain open for as long as I need them to.
Remote Desktop Manager seems to do what is does best quite simply, and that is be a very useful way of viewing many remote desktops in a multi-tabbed environment. I am able to view the remote desktops of any PC or server whenever I want. But it doesn't stop there. It also allows other remote connections protocols to be used, such as VNC. I can group machines however I want. So I can have servers in one group, banks of PCs in another etc.
None worth noting. However it does sometimes crash out when a new version is available. But that could be my machine.
The ability to have multiple logins active while conducting email marketing allow me to streamline many steps in the process.
Sometimes when logging out at the end of a work day, I return in the morning to find connections disconnected when I didn't mean too. I think this is user error though.
David from Ogle School
The benefits that I get from this software is the ability to easily perform your daily routines while remoting to other computers and servers.
I am a big fan of well thought out interfaces. The interface is what I like most about this software. Everything is front and centered for you to manage.
Simplification of managing all of my connections to SSH, FTP, Shares, RDP, web services, and docuemenation in one sweet package.
With continual improvements and reaching out to the community to see what we see as important to work on, it just keeps moving on up.
Thomas from etiCloud
Employees number: 11-50 employees
connections stored in SQL, easy to use in a team with restrictions to tier 1 techs to have access to servers but don't know the password.
Price can be expensive over a 3 year maintenance plan. Unable to pop out putty console as this can make it easy when you connect to multiple ssh windows
Edwin from DHL
The in software security allows you to just grant the access to a person like they need without giving them the chance to mess up other things.
Alexander from !BRNDMG
Employees number: 201-500 employees
Makes an admins life much easier - every single day!
- Ease of use
- User license (If you work for multiple companies, you only have to buy one licence)
- Even without an active subscription RDM can be used for many years
- Plugins available for nearly every remote management protocol one could think of
- Plugins for 3rd party programms like Browsers and Password Managers
- Awesome automatism possibilities
- Ability to run own scripts (e.g. Powershell) against remote servers
- Centralized connection management
- Great security management
- Roles for centralized connection managment
- Ability to use cloud or on premise
- Even standalone many possibilities to secure connection credentials (like local KeePass)
- Fast and helpful support
- Clean interface using ribbons
- Good licensing model
- Fast bugfixes
- New features
- Assesment management
Vlad from Gradient LLC
Organized my RDC connections and saved a lot of time
Remote Desktop Manager provides very rich functionality for connection management, a lot of oppotunities of 3rd party software integrations and credential management. Integration with cloud is great
Actually can`t say anything bad for this product, but maybe it is too coplicated for just connection management software, but it is a reasonable price for such rich functionalyty
A great multi-tool. Connects to all manner of remote devices. I love the multi-user functionality. Gives us one place to store device information and login credentials (even per user credentials). Very active updating/extending.
I haven't had the easiest time learning some of the features. This tool is *great* if you already know a lot about protocols, authentication, private keys, etc. But don't come here expecting it to tell you/help you learn how to set these things up.
Zbigniew from MCXess
Finally I have one application which helps me to do my daily job. One which runs on all of my devices and I do not need to care about sharing the settings, etc.
It just to its job and it's extremely easy in use.
- native support for plenty connection types
- not supported connections can still be made with use of external software directly from RDM
- nice and friendly interface
- cloud storage for the connection settings
- mobile version
- editing multiple items at once is not working for me as expected
- free edition is very limited
-No Linux version
Sysadmins no longer using standalone tools to manage the environment. Security level increased, and a easier management.
RDP, SSH, VNC, Web and other protocols in a single tool;
Credentials also managed (and imports or manage other tools too);
Security groups for the entries;
Automations per entries;
Record everything in files or Databases;
Slow to open sometimes. At startup (at least in the version i'm using), opening putty sessions is a little bit slow, but the other stuff turn this a small point, compared to the positive points.
Scott from Pomeroy
Employees number: 1,001-5,000 employees
the perfect Remote access tool
This is a great program we use the enterprise version and it is nice to be able to share a common connection pool so that we are not always maintaining our own independent pools of connections on our independent systems. You can still store your personal credentials on your personal system too. The ability to create so many different types of connections to all of my servers to manage every aspect of them is fabulous. They have an amazing support environment and forums as well. if you are looking for a remote access tool this is a one stop shop here.
no official linux client (but there is a published way to run the android client on linux) can be a little pricey but it is so worth it.
Marc-Olivier from Coveo
Employees number: 201-500 employees
My team loses a lot less time duplicating RDP sessions
My team loses a lot less time when changing their password (every 90 days)
Folder organization and inheritance makes everything way more efficient
Organize your RDP sessions
Enter your password once and apply it via inheritance on multiple RDP sessions (either shared or personal passwords)
Share RDP sessions with colleagues (stop duplicating configuration)
UI is hard to customize
So much features that are spreaded everywhere makes it difficult to leverage most of them
A lot of UI elements seem out of place and are not really user friendly
It speeds up my daily work
RDM makes my job faster and more efficient. I can use KeePass that I using for a long time, with integration with RDM, and manage my credentials in a familiar way
Product has a lot of different functions, so it may be hard to find what you really need quickly. But this si not critical
Braden from Freedom Mortgage
The rich feature set. Ease of use. Easy to import devices. Central DB connection. Password management.
Feels like RDM is constantly prompting for an update.
one app to store all my remote desktop connection information accessible from any device
So many connections protocols options, Integration with different password managers, password vault, ssh tunnel and so many other connection options and features
John from GE Digital
The amount of templates. The application as a base template for almost any type of remote connection available.
The ease of use. The interface is not very clean. It is complex to setup default templates for new connection objects.