Remote Desktop Manager
About Remote Desktop Manager
Remote Desktop Manager Pricing
Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.
Starting price:
$324.99 per year
Free trial:
Available
Free version:
Available
Other Top Recommended Help Desk Software
Most Helpful Reviews for Remote Desktop Manager
1 - 5 of 358 Reviews
Cindy
Insurance, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2023
A must software for Remote working
Iva
Verified reviewer
Government Administration, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Holy Grail of Remote Desktop Software
I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections. After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform.
PROSI can quite literally remote into a crazy amount of connection environments all within under a minute if I want to as well as a specific connection environment along with its specific VPN connection dynamically if I want without having to connect to that groups VPN first. Remoting like a boss isn’t the only plus to their platform. They have an extensive amount of tool sets one can use within each connection environment to use such as macros, scripts, management tools, command line tools, sub connections, logs and many others. The list of additional functionality is greater than one would be able to leave in a review.
CONSThe only cons I have come across over the years were there were a few times I found the version for Mac OS to be a little buggy but that was resolved timely and it didn’t affect the actual functionality of the software. Also, some of the macro and script help documentation could have been a little more detailed. However, the help documentation pertaining to this could have very well been updated since the time I needed further clarification which was when I first started using it. I have not needed to use it since that time now that I understand how to configure the macros and scripts within the software.
Brent
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great RDP Management tool that grew into anything PAM solution.
Multiple users at multiple locations all who have the keys to various client systems and need to insure that we can all access them (subject to restrictions the admin places) and if one gets updated by a consultant that the change is captured and documented. Beside the automatic sharing of an update, if something stops working you can see who modified the entry and check why it is not working. If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back.
PROSIt has a very rich set of features and capabilities for connection to systems needed to manage both internal systems and devices. More importantly client VPNs, credentials, connections, various other key details, and PowerShell scripts to enable a multiplier effect for my efforts to the entire organization. If I get one thing working for me, by adding it to RDM it is available for all users (if allowed) in my company. This leads to the next most favorite, granular controls over almost every aspect (if you choose) of the information stored in the system.
CONSIt does not handle moving from one network state to another gracefully. Meaning when running one VPN session and it ends, you might find yourself disconnected from the Management Server and if you were not offline, it clears your entries till you reconnect. This reconnect is easy but manual so it can be an issue.
Reason for choosing Remote Desktop Manager
Was already using it personally (free) so when professional need arose it was a simple choice.
Reasons for switching to Remote Desktop Manager
No product improvements in years, pricing went from perpetual with support annual to a subscription that cost more than my perpetual license. Also released an update that bricked your install if you were out of support so product stopped working before you could get data out if not renewing.
Sherry
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2019
Remote Desktop
My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time.
PROSWhat I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC.
CONSWhat I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Excellent!
Overall, very happy with this piece of software and would recommend it to people wanting to manage large RDP work loads
PROSThis makes it very simple to log into remote sessions and is far better than the windows option
CONSThe interface can be quite lagging on high resolution displays. This is a common complaint I’ve seen