--- title: "Remote Desktop Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Remote Desktop Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Remote Desktop Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / [Remote Desktop Manager](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) / Remote Desktop Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/alternatives/) # Remote Desktop Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 414 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 272 reviews (66%) - 4 stars: 120 reviews (29%) - 3 stars: 19 reviews (5%) - 2 stars: 2 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Convenient Management Console: Users appreciate the ability to access different features from one place, making it easy to manage multiple remote connections. - I daily use Remote Desktop Manager as I need to remote connect to many server and https websites, and it allows me to do these tasks in a quick way and save a lot of time. - Having one application to manage all logins, all forms of remote access for every device imaginable, and even supporting documentation is a wonderful thing. ### Most mentioned cons - I had an issue with Remote Desktop Manager as originally my organization blocked screen viewing. - When I use Quick connect to remote into a system the only issue, I have is that when I delete something from the system and press the enter key on my keyboard it tries to open another system in my list or goes to another one that I already have open instead of deleting the item. - Security concerns: Although RDM provides increased security for remote desktop systems, it can also introduce new security risks, such as the possibility of unauthorized access to remote desktop systems or the loss of sensitive data . ## Remote Desktop Manager customer reviews Showing reviews 1-25 of 414 (page 1). ### Managed config-once remote access - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a bit of setup, but honestly not much more than one person would do anyway... save your team a *lot* of effort and do get this set up *just once*. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The team-accessible database of connections is amazing. I can't tell you home many businesses I've seen get this wrong--every IT person using they're own solutions... so much wasted time and effort. Here we can get a new guy set up in about 10 minutes and he has easy access to servers/switches/aps with a simple search. #### Cons I don't have a feature I don't like about this, so the only thing to say is... gee, it could be cheaper. --- ### RDM Potentially the best :-) - Overall rating: 4/5 - Reviewer: Avi T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Enjoy it very much part from the passwords vie and the permissions management (subfolders - no traversal) #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that I as an IT manager can centrally manage all remote connections for our users. #### Cons When trying to use it as a password manager, the view is very not comfortable. this is stopping us from migrating our passwords fully to RDM and use it as a central password\secrets management. #### Reasons for choosing Remote Desktop Manager Did not like the support and that it did not have a desktop client at the time. --- ### I don't like this sw at all, sorry - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At least they needs to have 2 interfaces, one advanced and one lite with 10% of the options. they also needs to have a better quality check on the sw because it's usually buggy (or at least insert LTS version , so a user could update 2 or 3 times per month and other if they like will keep all the updates). #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Full of functionality and features. If you think about a vpn, a remote connections this software has the plugin to automate the process. It's also secure because data are centrally stored with rbac config. #### Cons Well.... to heavy , this sw is always slow. I've changed my laptop with a new one with i7 and ssd with 32gb of ram and it's still slow! It's buggy... i usually skip some version because they add whatever plugin or functionality you probably never use because you will not be able to find it and they broke something you are using. The ui is confusing, too many options available. --- ### RDM Empowers Operational Effeciency - Overall rating: 4/5 - Reviewer: Patrick Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RDM has significantly reduce the operational overhead of session and password management. Team members have access to what they need without having to 'discover' resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Centralized control of session and supporting information. Ability to apply standard session recording and logging policies. #### Cons Low resolution, and no ability to upscale, session video recordings. This severely limits our ability to identify and improve operational workflows. Network scripting is limited. #### Reasons for switching to Remote Desktop Manager Lack of centralized session inventory and rbac controls. --- ### Versatile remote endpoint management tool - Overall rating: 5/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have a highly diverse range of company and customer owned endpoints that we manage - RDM makes this process extremely easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The variety of endpoint and credential types it supports. #### Cons Sometimes offline mode does not give you access to credentials. #### Reasons for switching to Remote Desktop Manager Security concerns with LastPass made a change essentia --- ### Grateful and satisfied user - Overall rating: 5/5 - Reviewer: Dmytro S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using it for more than a year as a free edition. Pushing it now to use in our company with additional team features and integrations with other products (like CyberArk Password Vault) #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Functionality - Rich set of settings - Internal password Vault with a flexible set of variables to password cross using - Many modules for different session creation #### Cons - Working speed - Not clear information about program settings and each setting particularly. Not in the program nor in the documentation sometimes. - Import / Export setting not supported via Devolutions Hub #### Reasons for switching to Remote Desktop Manager While I was waiting for license prolongation I switched to RMD and stayed --- ### Very handy remote desktop manager - Overall rating: 5/5 - Reviewer: Ahmed A. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderfull handy everyday use piece of software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has an iniative interface, using Tabs to handle multiple connections. also the varaities of connection types, it covers wide range of connectors even team viewer is here. saving the credintials per connection, folder is wonderfull #### Cons sometimes setup connections to OS's rather than windows is confusing #### Reasons for switching to Remote Desktop Manager need to start a separate session for every connection, too many windows to handle --- ### remote support solution for IT asset management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, easy to deploy and the ability to track ontime #### Cons connection is seamless, but It should support unattainable login #### Reasons for switching to Remote Desktop Manager to support a 10 months project during covid 19 --- ### Remote Desktop Manager Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Remote Desktop Manager is a very impressive piece of software. I was surprised by the features, as I only expected remote desktop capabilities. Not for beginners, but has the power to perform more than what you will need it for. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros First and foremost you can download a FREE version of this application. There is an Enterprise version that has many more features relating to reporting, security and team level access. The software is very powerful and can access different forms of remote data, such as cloud storage and remote databases, as well as screen sharing, file transfer and SSH capability. #### Cons Remote Desktop Manager is an in-depth program with many features. Using this program as a beginner can be daunting. To effectively use this application, I needed to watch/read the introductory tutorial videos, documentation and search for YouTube videos. Without looking at the support material, I would have find it difficult to use this software. #### Reasons for choosing Remote Desktop Manager Remote Desktop Manager was chosen as an attempt to find a better suited application for remote access needs. --- ### Great RDP Management tool that grew into anything PAM solution. - Overall rating: 5/5 - Reviewer: Brent Q. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Multiple users at multiple locations all who have the keys to various client systems and need to insure that we can all access them (subject to restrictions the admin places) and if one gets updated by a consultant that the change is captured and documented. Beside the automatic sharing of an update, if something stops working you can see who modified the entry and check why it is not working. If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a very rich set of features and capabilities for connection to systems needed to manage both internal systems and devices. More importantly client VPNs, credentials, connections, various other key details, and PowerShell scripts to enable a multiplier effect for my efforts to the entire organization. If I get one thing working for me, by adding it to RDM it is available for all users (if allowed) in my company. This leads to the next most favorite, granular controls over almost every aspect (if you choose) of the information stored in the system. #### Cons It does not handle moving from one network state to another gracefully. Meaning when running one VPN session and it ends, you might find yourself disconnected from the Management Server and if you were not offline, it clears your entries till you reconnect. This reconnect is easy but manual so it can be an issue. #### Reasons for choosing Remote Desktop Manager Was already using it personally (free) so when professional need arose it was a simple choice. #### Reasons for switching to Remote Desktop Manager No product improvements in years, pricing went from perpetual with support annual to a subscription that cost more than my perpetual license. Also released an update that bricked your install if you were out of support so product stopped working before you could get data out if not renewing. --- ### My favorite tool - Overall rating: 5/5 - Reviewer: Francois F. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I love the product and have not found anything better on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has multiple entries and connection types, making it esay to keep all my connections and password in one place and simplify my daily connections. integration with web browser, powershell, multiple VPN clients and loads of other useful options. #### Cons the IOS version has no datasource capabilities with onedrive. --- ### The IT Swiss Army Knife! - Overall rating: 5/5 - Reviewer: Ben L. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I've been using RDM since the free version was released around 2010. I was looking for a tool to manage my remote connections. I downloaded RDM, RoyalTS, and Remote Desktop Connection Manager and put them side by side. RDM won by a mile! It was able to do way more, and that was with the FREE version. The Enterprise version is way better! The employees at Devolutions are all super friendly and their support is super helpful too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file explorer, websites, Cloud explorers, etc. The integrations with other tools are the key though. They integrate with various password managers, FTP tools, etc! They also import connections from other tools like Microsoft Remote Desktop Connection Manager, MRemote, Putty, WinSCP, RealVNC, Royal TS, and many more! #### Cons I haven't run into a CON yet. My experience has been nothing but positive! #### Reasons for choosing Remote Desktop Manager The feature set was way better! The fact that I could manage all my RDP, SSH, and VNC connections in one tool, but could add websites (and choose which browser to view them on) and so much more! I'll never use a different tool! --- ### What is Remote Desktop Management and how does it affect the world? - Overall rating: 4/5 - Reviewer: Nteziyaremye I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I was working on a voting task which required a lot of people and finishing as soon as we can but the problem was how we could even meet up when we wasn't in the same location, so we decided to use the Remote Desktop Management so that we can finish on time and at a high pace and we did it. Usually, the task could have taken more days or weeks but with the help of Remote Desktop Management, there was everything at our plate and all we was asked to do was using our speed only, i mean, the security was well maintained, their was real-time monitoring system which kept our boss very updated every time and the interface was very user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros There is a lot of things to like about this software but the most ones are it's Improved efficiency, RDM can streamline the management of remote desktop systems, reducing the time and effort required to manage these systems. Increased security, RDM provides a secure way to manage remote desktop systems, helping to prevent unauthorized access and ensuring that sensitive data is protected. Centralized management: Remote desktop management provides a centralized way to manage remote desktop systems, allowing administrators to easily monitor and manage these systems from a single location and it is a very good software when it come to the integration due to it's API ( Application Programming Interface) which can be configured to work well with other different softwares even third-party ones and all of these. lead to an strong organisation. #### Cons Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and manage, especially for organisations that have large and complex remote desktop environments. 2.Performance issues: RDM can impact the performance of remote desktop systems, especially for organisations that have a large number of remote desktop systems. 3.Security concerns: Although RDM provides increased security for remote desktop systems, it can also introduce new security risks, such as the possibility of unauthorized access to remote desktop systems or the loss of sensitive data . 4.Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to all those reasons, some users may quit using it and start looking for new softwares. --- ### Versatile tool from a user centric company - Overall rating: 5/5 - Reviewer: Anders L. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Remote Desktop Manager and Devolutions seems like a "nerdy" company meaning that it feels like there is not a long way from the end user to the developers. If you run into an issue, you will get quick response from Devolutions. Suggest a new feature and you might see it show up not a long time later. And long release notes with lots of details. I not just love the product but I'm also a big fan of Devolutions themselves. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very versatile, meaning that it can be configured for a wide range of situations. Can run on many different databases or in the cloud. For each connection you have many configuration options so most things can be configured for your exact needs. #### Cons Can be a little slow to start but once started it's fast. Timeout handling to the connected SQL server with the Remote Desktop Database (our configuration, might not be the same for other setups) --- ### Amazing software! - Overall rating: 5/5 - Reviewer: Stephane A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a very positive experience with RDM and have been using it for many years. It's stable, powerful and secure - I wouldn't consider changing for something else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Remote Desktop Manager is extremely easy to use and provides a single pane of glass to connect to my customers. It's a time saver and makes customer management much easier than before. Also, their support services are great. Any support request is promtly answered by knowledgeable support staff. #### Cons The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup. --- ### Perfect Remote Connection Software - Overall rating: 5/5 - Reviewer: Eric C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I would strongly recommended Remote Desktop Manager to any IT Team that need to centralize their asset in an easy to use solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The remote connection feature is by far the most useful feature of this software. It's easy to use and maintain but also easy to build strong security around your sensitive data #### Cons Old version of the software suffer of lack of performance but this issue is fixed since a couple of version. --- ### Fantastic Product. - Overall rating: 5/5 - Reviewer: Zack S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password integration. My most favorite feature is the Cyberark integration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and logical layout of the gui. All the different options for remote connections and the embedded web browser to name a few. #### Cons I wish there was a way to set credentials as a variable or template instead of being stuck with standardized naming. --- ### Many thanks to Devolutions for making us work better! - Overall rating: 5/5 - Reviewer: Gabriele P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience…the only bad ….is the price ;-) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Vero powerfull, sharing with my collegues, vero strong password and connection management Along Hub Business is a very must have in and IT and MSP organizations (perfect combo) #### Cons I’m using RDM on MacOS: The Windows version is more more fast and reliable..and on MacOS many of the external plugins are not compatibile (Fortinet, Sophos ecc) --- ### Streamline Your RDP Connections - Overall rating: 5/5 - Reviewer: Andy B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been using a server actively before connecting in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is one of the easiest ways to organize multiple RDP sessions. I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows RDP client. #### Cons Unfortunately, there's nothing to NOT like about RDP Manager. I've been using it for over 10 years and it is a fantastic product. --- ### RDM experience - Overall rating: 5/5 - Reviewer: FAISAL A. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nice and easy, makes the access simple to my devices #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one and easy of access all of my devices #### Cons If it is not updated I cannot edit anything --- ### Use this application for your RDP needs - Overall rating: 4/5 - Reviewer: Ciaran M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. No issues and very happy with how it performs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A nice, intuitive GUI and rock solid for our needs. Regular updates with security and functionality updates. #### Cons A more intuitive method of going full screen for a specific session and back to the main window would be great. --- ### All in One Remote done easily - Overall rating: 4/5 - Reviewer: Patrick S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Daily business in IT Management and onboarding new IT support is really great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Compliance, Easy to install, great to manage #### Cons No centralized 2FA definded by Admin, you could deactivate by your own --- ### Reliable & Feature Rich Desktop Manager - Overall rating: 5/5 - Reviewer: Dariusz B. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The best "Remote Desktop Manager" that I have ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Different types of connections and the ability to resize the screen (resolution) after a connection is already established. #### Cons The application tends to load slowly at times. --- ### Best Remote Tool - Overall rating: 5/5 - Reviewer: Rick S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Out of all the remote tools that I have used in the past this is the best one I have used. I like the fact that you keep it updated not like the others I have used in the past. Thank you #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If for some reason I need to move the Remote Desktop Manager window to another screen while I am remoted into a system, it doesn't start a count down like it is in the process of disconnecting like mRemoteNG did. I can move this without having to worry I will get disconnected from the system I am remoted into. #### Cons When I use Quick connect to remote into a system the only issue, I have is that when I delete something from the system and press the enter key on my keyboard it tries to open another system in my list or goes to another one that I already have open instead of deleting the item. I have to go back to that window and then click yes for it to finish deleting the item. I was able to do this in other remote tools I used. For all I know is that I am doing something wrong or there is a setting I need to enable. If there is a setting that needs to be enabled, please let me know. --- ### It is a secure tool for remote access of Networks and Servers including multiple protocols and VPN - Overall rating: 4/5 - Reviewer: Silvia S. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has built-in corporate password management tools, general-level access controls, one-click connections and multiple single-window access to reduce desktop clutter. Injection of credentials directly on remote servers. They can never compromise any information, since they never have access or knowledge of plain text credentials. It allows to control, delegate and filter the user's access to privileged accounts using a role-based security system. You can integrate FTP, FTPS, SFTP, SSH without any inconvenience with reduction of costs #### Cons Not being able to perform a scan of the Network Domain where all the equipment can be visualized and thus not have to incorporate one by one to the tool, but only the users and the keys. We can not see what equipment is in use or failing that ip are assigned, to see the Domain Forest.Being an easy, comfortable and practical application.You can know who did what with a password, where they did it and when ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/reviews/?page=2) --- Remote Desktop Manager Reviews, Pros and Cons - 2026 Software Advice