--- title: "Remote Desktop Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Remote Desktop Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Remote Desktop Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / [Remote Desktop Manager](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) / Remote Desktop Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/alternatives/) # Remote Desktop Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 413 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 272 reviews (66%) - 4 stars: 119 reviews (29%) - 3 stars: 19 reviews (5%) - 2 stars: 2 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Having one application to manage all logins, all forms of remote access for every device imaginable, and even supporting documentation is a wonderful thing. - Help me to manage several server, remote RDP, ssh and vnc, easy to move to other computer to manage again, never worried about remote password again - Convenient Management Console: Users appreciate the ability to access different features from one place, making it easy to manage multiple remote connections. ### Most mentioned cons - When I use Quick connect to remote into a system the only issue, I have is that when I delete something from the system and press the enter key on my keyboard it tries to open another system in my list or goes to another one that I already have open instead of deleting the item. - I had an issue with Remote Desktop Manager as originally my organization blocked screen viewing. - The item context menu, it's too large, very confusing. ## Remote Desktop Manager customer reviews Showing reviews 1-25 of 413 (page 1). ### Complete Free solution for individuals. - Overall rating: 5/5 - Reviewer: Bruno O. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete solution, I use it mainly to centralize all my connections, logins and this helps me to gain time and productivity. I can't live without it anymore. The free version will suit you very well if it is for just 1 individual. #### Cons Worth the price if you have a company with a few employees and you want to get organized, but it can be a little steep depending on which country you reside. In my case, I'm from Brazil and the conversion to Dollars is cruel. #### Reasons for switching to Remote Desktop Manager RDM has all the functionality in a single app, replacing all the apps above --- ### Easy way to manage your remote devices across multiple IT employees - Overall rating: 5/5 - Reviewer: Maxime B. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Daily life is way more simple thanks to Remote Desktop Manager. There are a lot of tools that can do the same for cheaper but this one has so much possibilities and is easy to use that the price for it is worth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to maintain a list of remote devices between multiple IT employees. Lots of customisation available. Save and run scripts. #### Cons So much customisation that you can get lost trying to find the one you are looking for. --- ### Managed config-once remote access - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a bit of setup, but honestly not much more than one person would do anyway... save your team a *lot* of effort and do get this set up *just once*. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The team-accessible database of connections is amazing. I can't tell you home many businesses I've seen get this wrong--every IT person using they're own solutions... so much wasted time and effort. Here we can get a new guy set up in about 10 minutes and he has easy access to servers/switches/aps with a simple search. #### Cons I don't have a feature I don't like about this, so the only thing to say is... gee, it could be cheaper. --- ### Best remote system I have used - Overall rating: 5/5 - Reviewer: Will M. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Remote desktop manager is a vital tool for our team. I just works and works every time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how i can remote with basically all the different protrols #### Cons Nothing. It just works. I seriously love how easy it is to operate --- ### The must powerfull tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools. #### Cons Remote Desktop Manager releases updates too regularly --- ### My favorite tool - Overall rating: 5/5 - Reviewer: Francois F. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I love the product and have not found anything better on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has multiple entries and connection types, making it esay to keep all my connections and password in one place and simplify my daily connections. integration with web browser, powershell, multiple VPN clients and loads of other useful options. #### Cons the IOS version has no datasource capabilities with onedrive. --- ### Remote Desktop Manager - Overall rating: 5/5 - Reviewer: Filippo C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenient Management Console: Users appreciate the ability to access different features from one place, making it easy to manage multiple remote connections. Strong Security: RDM provides robust security features, including secure storage of passwords and other sensitive information. #### Cons Some users feel that RDM lacks certain features that might be beneficial for smaller companies. --- ### Reccomended also in paid version - Overall rating: 4/5 - Reviewer: Luca L. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Switched from mRemoteNg because not developed any more (or in very slow developing). Same functions, better UI, very helpfull #### Cons Probably there are too many options during the configuration of the sources --- ### Still the best way to connect to multiple remote devices - Overall rating: 5/5 - Reviewer: Cor T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it day in and day out and while the number of servers I need to switch between, it is still my application of choice to connect to my (virtual) servers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros a very simple way to connect to multiple servers one by one or at the same time and a simply way to switch between servers without the need to sign-in and sign-out all the time. Integration with password managers to further increase security by avoiding having to store your credentials locally. There are many more tools, but in my case those are nice to have features I simply don't use (yet) #### Cons when changing the size of the window the remote server screen does not adjust. I use a laptop with 3 external screens 2 x 24" and 1 x 34" and when moving it needs to be resized and you either are left with unused space or scroll bars. in particular when switching between windowed and full screen, it would be great if it automatically scaled the remote display. --- ### Good for fixing issues - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is easy for IT professionals to remote into my computer when there is a problem #### Cons Nothing, it works well and it is easy to use --- ### Excellent product - Overall rating: 5/5 - Reviewer: EVANGELOS A. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very organised and helpful solution for order #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The utilities included in the product .. #### Cons The organisation of the remote desktops. #### Reasons for choosing Remote Desktop Manager More organised and many more assets to use #### Reasons for switching to Remote Desktop Manager More organised than the single app of Microsoft --- ### RDM rocks!!! - Overall rating: 5/5 - Reviewer: Olivia J. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's great for patching many assets simultaneously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to remotely access so many assets at once and save those connections. I can export the file of connections from one application and import it into RDM easily and vice versa. Love the ease of use. #### Cons The URL feature sometimes makes you retype the URL into the address bar as opposed to opening it outright. --- ### Streamline Your RDP Connections - Overall rating: 5/5 - Reviewer: Andy B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been using a server actively before connecting in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is one of the easiest ways to organize multiple RDP sessions. I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows RDP client. #### Cons Unfortunately, there's nothing to NOT like about RDP Manager. I've been using it for over 10 years and it is a fantastic product. --- ### RDP preferred tool since 2016 - Overall rating: 5/5 - Reviewer: Stephen P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Used for both SSH & RDP remote access. Utilized for multiple Linux command distribution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of remote access to all types of protocols. Free version works perfectly. #### Cons Application hangs on some occasions and requires a hard reset. --- ### A tool awesome at its job - Overall rating: 5/5 - Reviewer: George P. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it every day and I can't do without it anymore. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros One software for all remote access and a richness of options and configurations. Also it supports integration with most password managers, a huge deal for us. #### Cons To get used to it and dive deep takes some time. Also, startup time isn't great although it has been improved over the past. --- ### Great tool for MSP - Overall rating: 5/5 - Reviewer: Martin Barbesgaard H. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’m super much in love everyday I open RDM - it’s just a great overall tool! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Way it just work. Easy to manage and the it solve my compliance task #### Cons It’s a little pricey! A cheaper with less features for RDP only admins would be great! --- ### RDM fo infrastructure management - Overall rating: 4/5 - Reviewer: Alex M. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is of great support in managing the internal infrastructure and that of our customers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Costumer Data aggregation and connection #### Cons better documentation and password management --- ### The best integration tool I've ever had! - Overall rating: 5/5 - Reviewer: Oliver A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. One of the best tools in my career I've ever found! And the best integration tools that really saves time for me every day (I'm a dev). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros The item configuration page, because it's very easy to configure all my settings. #### Cons The item context menu, it's too large, very confusing. --- ### Syncing sessions is a joy - Overall rating: 4/5 - Reviewer: Terry H. - Verified reviewer: Yes - Industry: Computer Networking - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The product is great when the program doesn't crash. I love ability to have all my sessions under one application. That I can sync them across workstations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of setting up RDP sessions and websites to connect to in a quick manner. #### Cons I use it on Linux and it crashes often. --- ### Great RDP Management tool that grew into anything PAM solution. - Overall rating: 5/5 - Reviewer: Brent Q. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Multiple users at multiple locations all who have the keys to various client systems and need to insure that we can all access them (subject to restrictions the admin places) and if one gets updated by a consultant that the change is captured and documented. Beside the automatic sharing of an update, if something stops working you can see who modified the entry and check why it is not working. If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a very rich set of features and capabilities for connection to systems needed to manage both internal systems and devices. More importantly client VPNs, credentials, connections, various other key details, and PowerShell scripts to enable a multiplier effect for my efforts to the entire organization. If I get one thing working for me, by adding it to RDM it is available for all users (if allowed) in my company. This leads to the next most favorite, granular controls over almost every aspect (if you choose) of the information stored in the system. #### Cons It does not handle moving from one network state to another gracefully. Meaning when running one VPN session and it ends, you might find yourself disconnected from the Management Server and if you were not offline, it clears your entries till you reconnect. This reconnect is easy but manual so it can be an issue. #### Reasons for choosing Remote Desktop Manager Was already using it personally (free) so when professional need arose it was a simple choice. #### Reasons for switching to Remote Desktop Manager No product improvements in years, pricing went from perpetual with support annual to a subscription that cost more than my perpetual license. Also released an update that bricked your install if you were out of support so product stopped working before you could get data out if not renewing. --- ### Excellent! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very happy with this piece of software and would recommend it to people wanting to manage large RDP work loads #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This makes it very simple to log into remote sessions and is far better than the windows option #### Cons The interface can be quite lagging on high resolution displays. This is a common complaint I’ve seen --- ### Remote Desktop Manager - Utility for solving problems via screen share - Overall rating: 5/5 - Reviewer: Adarsh D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Remote Desktop Manager was excellent. It helped me to connect with the team members and helped to resolve the problems by collaborating with the team.On multiple occasions, I connected with a remote desktop and helped other teammates resolve their problems by taking control of their Systems. It has a quick response which provides a fast and smooth user experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Things I liked most about the Remote Desktop Manager are-Its quick response and less response type made it very efficient for fast connectivity.Affordability - The price range is not much high for a remote desktop manager, making it very convenient for users to use.Options for using shortcut keys over others' monitors on screen share help the other user to connect and resolve problems smoothly. #### Cons Things I liked least about the Remote Desktop Manager are-It limited the number of usage over the trial version.One can connect only for a limited time and a limited number of times only in the free trial.Another cons of the remote desktop was that it sometimes lags in the connectivity, which creates an issue and the user has to disconnect and connect again, which sometimes makes the user experience bad. --- ### The industry standard for a reason - Overall rating: 4/5 - Reviewer: Kevin W. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered This is a great foundational product. There are products that make it easy to access machines and monitor performance. But for the cost, Remote Desktop is the go to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Remote Desktop Manager is a default provided by Microsoft for a reason. It is the standard way to access remote machines. It is a consistently easy to use method of accessing remote desktops and servers. While it does not have the shinier features of other similar products, it gets used more than others because it just works. #### Cons There are not any good ways to transfer files between machines. Remote Desktop does not have a built in password manager #### Reasons for choosing Remote Desktop Manager I actually use both. There is a time and a place for each if you can afford both. --- ### Operate your PC from Miles away - Overall rating: 5/5 - Reviewer: Joseph N. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a golden tool for remote control. A tool that takes over most of the human worries regarding access to documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Remote Desktop Manager (RDM) is a must-have tool for anyone heading or operating a big organization with multiple users who need access to the company's information, yet with care to maintain privacy and security of the information. One of the major advantages of using the RDM, as I have encountered in my organization, is that this app lets the user operate their PC from remote locations, while the passwords are still secure. If the company has more than one person who needs to access the main computer, they can do so with the help of the RDM, without the company head worrying about the security of the documents... Further, the software eradicates the need for keeping so many passwords in the admin's closets, for with RDM, the system can securely manage the passwords on behalf of the IT department or the company head. Not to forget, this software is very efficient in time and space, since no one needs to walk to the main computer to get access to files stored in it. They all can access them from wherever they are with RDM. Finally, the software is very easy to install and set up, and may not require expert skills to operate. The users can easily set up the system with just minimal help. Not to forget however, the app is fairly cost-effective, unlike the traditional remote access software. #### Cons The software, however, is demanding in processor and system capacity; to serve several devices remotely, controlling and governing access to each of them, the system must be of high processing and speed capacity. As such, the software may not be used on small computers. --- ### Perfect for small IT shops & lone admins - Overall rating: 5/5 - Reviewer: Nathan R. - Verified reviewer: Yes - Industry: Farming - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wish I had discovered this software earlier in life. This is my go-to software for my everyday management tasks as well as troubleshooting. Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes (saving me from having to pull my phone out each time I need to authenticate with various services that require token-based MFA).The mobile app works great as well (at least for Android). I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using Remote Desktop Manager for myself, I can see where its shared features would be helpful for IT teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros As a lone IT admin for my company, being able to access so many resources from a single interface saves time every single day. #### Cons Syncing a local data source with Devolutions Online Drive can be tricky. It still works great, but it would be nice to have a simpler way to use a single set of connections that can also be used offline when internet service is unavailable. ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/reviews/?page=2) --- Remote Desktop Manager Reviews, Pros and Cons - 2026 Software Advice