RemotePC vs Splashtop
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.8 / 5
Value for Money
4.8 / 5
4.8 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.6 / 5
4.7 / 5
Last Review Written
September 29, 2024
September 26, 2024
Pros/Cons
Pros
- Overall experience so far seems good, the end users like that I can remote to their desktops quickly and provide them with a greater level of support.
- I used the product several years ago, and it was good, but now it is excellent. It is very fast, easy to install, reliable, and the screens are well-designed and intuitive.
- Really good integration and compatible to use with multiple team members. Viewing and sharing files is easy and the design is amazing.
Cons
- I HAVE TO CONTACT MY CC COMPANY TO GET MY REFUND. DO NOT USE THESE GUYS THEY ARE HORRIBLE.
- The only thing I don't like about RemotePC is that the screen of the remote computer is very small and hard to see.
- Forget your system problems solve from anywhere.
Pros
- Splashtop is extremely simple to set up and use. It's been extremely reliable so far in terms of connection speed and quality and is superb for the price.
- We set everyone up with Splashtop when we went remote in 2020 and love it, haven't returned to the office because it's so easy for us to use. Great customer service, fast and helpful.
- I have found the display of all of my remote machines to be superb when using Splashtop. I also love the flexible settings that I can customize for each machine.
Cons
- I had to contact support multiple times to trouble shoot why the software wasn’t working with my surface pro. They cater more to Apple products.
- Some of the directions in the beginning were a little confusing regarding whether it was referring to the host or the outsider we wanted to give access to.
- Occasionally I have trouble with the remote printing function.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
